Contact jobs in India

 ...Designation : CONTACT CENTER TRAINER Job Overview: The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs... 

~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER ~ Position Level – K ~ Work Location – Bangalore ~10 months – 3 Years of relevant customer service experienc e ~ Shift : Night Shift ( Permanent ) Please use the below link to apply for the role. Job Summary... 

Job Description General Information Req # WD00062410 Career area: Information Technology Country/Region: India State: Karnataka City: BANGALORE Date: Tuesday, April 30, 2024 Working time: Full-time Additional Locations :  * India - Karnātaka...

 ...Principal Consultant - Contact center BA - ITO079678 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and... 

 ...Cloud Infrastructure, and Blockchain technologies, to name a few. Your Role and Responsibilities As Lead Service Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be flexible... 

 ...strengthening our dedication to leave the world better than we found it. We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and... 

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre... 

 ...Business, or related field; Master’s degree preferred. • Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform. • Strong understanding of software... 

 ...Senior Manager - Contact Center design - COR028380 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and... 

 ...leading international higher education research and search platforms.   We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development, maintenance, and optimization of our global platform(s). The Global Contact... 

 ...mins walking from Dadar railway station. ) Expectation : in the sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of experience in a leadership role, monitoring performance and coaching the team/managing operations. -... 

POSITION: - Escalation Manager / Critical Account Manager LOCATION: - Chennai / Bangalore Job Description: The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...

Job Description We are looking for a proactive team leader for the outbound insurance sales process. Incumbent will be responsible for calling prospective clients & selling them the various insurance products  Handle & mange sales team & respond to leads for general...

 ...develop Conversational AI solutions including text telephone and voice based Chatbots. . Leverage existing cloud services of AWS contact center platforms Google & Azure custom LLM engines. Develop/integrate web services API s endpoints and other telephony systems.... 

Responsibilities: Will perform pre-sales. Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity. Develop and oversee the creation of high-level solution architecture, ensuring alignment...

 ...PD-Contact Centre - CPG047716 With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an... 

 ...responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full ownership of inquiries through troubleshooting, researching, decision-... 

 ...to the next level and would like to work in a dynamic, innovative environment, this is your chance to make history by joining Repeat Contact Management (RCM) team in Registrations and Compliance (R&C) organisation. In this role you will be a part of the R&C Shared Services... 

 ...improving products or processes, to ensure we deliver for our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception handling Should have proper diction and command on English language... 

 ...Assistant Vice President – Contact Centre Analytics - INS023267 With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent...