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  • Chat support - Process Consultant

     ...Job Summary: We are looking for a customer-focused Chat Support Executive to manage credit card-related queries via live chat. The role...  ...during chats Ensure timely follow-ups for unresolved issues Support cross-functional processes and escalate issues as required... 
    Chat
    Night shift
    Secunderabad
    7 days ago

  • Non Voice & E Mail Chat Process

     ...Responsibilities: Respond promptly to customer inquiries via email and chat. Understand customer issues and provide accurate, valid, and...  ...). Escalate unresolved queries to relevant departments as per process guidelines. Maintain productivity and quality metrics as per... 
    Chat
    Shift work
    Night shift
    Secunderabad
    a month ago

  • WALK-IN INTERVIEWS FOR TOP NOTCH MNC - CUSTOMER / TECH SUPPORT CHAT PROCESS (Fresher / Experience)

     ...Description Walk-in interviews for a top-notch MNC for the position of Customer/Tech Support Chat Process. This role is ideal for freshers/entry-level candidates looking to start their career in customer support and technology. Responsibilities Provide exceptional... 
    Chat
    Secunderabad
    19 days ago

  • Non-Voice Process

     ...Key Responsibilities: Blended Process (Voice + Non-Voice): Manage inbound/outbound customer calls and chat/email interactions. Switch smoothly between voice and non-voice communication channels. Ensure high-quality customer experience across all channels. Achieve... 
    Chat
    Shift work
    Night shift
    Secunderabad
    a month ago

  • International Semi Voice Process / Freshers/Experienced

     ...outbound communications with international customers via email, chat, and occasional calls. Provide timely and accurate information about products/services, billing, technical support, or order processing. Resolve customer queries, complaints, and issues while maintaining... 
    Chat
    Shift work
    Secunderabad
    a month ago

  • Voice & Non Voice Process - Telesales & Customer Service

     ...Key Responsibilities: Voice Process (Inbound/Outbound): Make or receive customer calls to resolve queries, complaints, or product information...  ...and maintain call quality. Non-Voice Process (Email/Chat/Backend): Respond to customer inquiries through email, chat, or... 
    Chat
    Shift work
    Secunderabad
    a month ago

  • Day Shift, E Mail Chat Process

     ...Key Responsibilities: Respond to customer queries via email and chat in a timely and professional manner. Provide accurate information regarding products, services, orders, billing, or technical issues. Resolve complaints and follow up with customers as required.... 
    Chat
    Day shift
    Secunderabad
    a month ago

  • International Tech Support Chat Process

     ...We are seeking a highly skilled and customer-focused individual for the International Technical Support Chat Process role at KVC Consultants Ltd. In this position, you will be responsible for providing comprehensive technical assistance and resolving issues for our international... 
    Chat
    Secunderabad
    6 days ago

  • US Banking Process

     ...Key Responsibilities: Handle inbound/outbound calls or emails/chats for U.S. banking customers. Assist with queries related to account...  ...times (adhering to US regulations like GLBA/FDCPA ). Follow process scripts and compliance guidelines strictly. Escalate... 
    Chat
    Work at office
    Night shift
    Secunderabad
    a month ago

  • Process Associate

     ...Description We are seeking a Process Associate to join our team. This role is ideal for freshers/entry-level candidates looking to kick-start their career in process management. The Process Associate will be responsible for supporting various operational tasks and ensuring... 
    Suggested
    Secunderabad
    17 days ago

  • Email & Chat Process- International BPO

     ...Key Responsibilities: Respond promptly and accurately to customer inquiries via email and live chat. Provide product or service information, handle complaints, and process requests. Maintain detailed records of customer interactions in CRM systems. Ensure... 
    Chat
    Shift work
    Night shift
    Secunderabad
    a month ago
  • Skip endless scrolling...

  • Process Associate

     ...Freshers with the right skills are welcome, while experienced professionals can expect higher compensation. Job description Process Name: Fiserv Process: International Voice Process Qualification: 10+2/Graduation/ Diploma 3+1 Freshers and Experienced... 
    Suggested
    Shift work
    Secunderabad
    a month ago

  • Process Associate

     ...Outpace Consulting Services is seeking skilled Process Associate for an International Voice Process at a leading ITES company. This role is crucial for delivering exceptional customer experiences by handling inquiries, resolving issues, and providing comprehensive support... 
    Suggested
    Immediate start
    Shift work
    Night shift
    Secunderabad
    a month ago

  • Senior Process Executive- International voice

     ...Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of... 
    Chat
    Secunderabad
    a month ago

  • Senior Process Executive

     ...Hiring For International voice process..! Minimum 1 year experience into international voice process or sales or technical support voice international. CTC: 6.50 LPA Qualification: Any Graduate or PG  Location: Hi-tech City, Hyderabad. 5 working days 2 week... 
    Suggested
    Shift work
    Secunderabad
    18 days ago

  • Data Operations & Process Improvement Specialist

     ...warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown...  ...offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2)... 
    Chat
    Secunderabad
    17 days ago

  • MicroStrategy Application support engineer

     ...incident, change, problem management, controls, monitoring production processing) and ITIL framework Works on planning and execution of change...  ...for issue resolution. Resolving the issues through Phone, chat and email communication channels. Meet SLAs like response and... 
    Chat
    Work at office
    Secunderabad
    a month ago

  • Technical Support Engineer

     ...questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support....  ...a key role in providing input across business units regarding process and product improvements due to their unique perspective when working... 
    Chat
    Secunderabad
    5 days ago

  • Hiring for Internatinal BPO Program manager and Supervisor

     ...Dear Candidates, Hiring for International BPO operations(chat & voice) Program Manager and Supervisor - Hyderabad Location...  ...and Staff Augmentation, Infrastructure Management, and Recruitment Process Outsourcing. The Artech Group, with its world headquarters in Morristown... 
    Chat
    Contract work
    Work at office
    Shift work
    Night shift
    Secunderabad
    13 days ago

  • Process Associate

     ...Description We are looking for freshers/entry-level candidates to join our team as a Process Associate. In this role, you will support the team in various tasks related to process management and improvement, contributing to the overall efficiency and effectiveness of our... 
    Secunderabad
    21 days ago