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- ...Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management... ...professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting...ChatFull timeFlexible hours
Rs 3 - 4 lakhs p.a.
...identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting,...Chat- ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat. About Us: At eClerx, we pride ourselves...ChatFull timeFlexible hours
Rs 3 - 5 lakhs p.a.
...Requirement : ~10+ years of experience in International BPO - Customer Service ~ Hands on Voice ,chat and support process is required ~ Excellent Communication Skill ~ Flexible with 24*7 (US Shift) ~ Must have experience in telecom .upselling and cross selling ....ChatUS shiftFlexible hours- Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...ChatFull timeFlexible hours
- Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA Are you a seasoned leader in international BPO/customer operations ready...ChatFull timeFlexible hours
- ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
- ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance...ChatShift work
Rs 1 - 3 lakhs p.a.
...Ghrs Training is hiring an International Customer Support Associate to join our chat process team. If you have experience in international semi-voice or chat support and possess excellent communication skills, we encourage you to apply! Key Responsibilities: Provide exceptional...Chat- ...Customer Support Executives for US Banking and International BPO processes with leading companies. The role involves handling customer interactions... .... Key Responsibilities Handle customer queries via calls, chat, or email Provide accurate and timely resolutions to customers...ChatWork at officeNight shift
Rs 5 - 5.5 lakhs p.a.
...Service Desk (L1) / Technical Support Role: Service Desk (L1) / Process Executive Experience: Minimum 1 Year in Service Desk /... ...Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset, Account Unlock...ChatWork at officeRemote jobShift workRs 1 - 3.5 lakhs p.a.
...We are hiring for a UK Banking Chat Process. This is a great opportunity for freshers and experienced candidates looking to build a career in the banking/BPO sector. Roles & Responsibilities: Handle customer queries via chat support Provide accurate and timely resolutions...ChatImmediate startRs 2.5 - 4.5 lakhs p.a.
...Hiring: Customer Support Associate (US Process | Night Shift | Mumbai) Job Type: Full-time | Work from Office | Non-Sales Role Location... ...: Handle customer interactions via calls, emails, and chat for US-based clients Resolve queries related to products, services...ChatFull timeWork at officeUS shiftShift workNight shiftRs 2.5 - 5.5 lakhs p.a.
...URGENTLY HIRING FOR VOICE/CHAT PROCESS – TECHMAHINDRA ELIGIBILITY CRITERIA : HSC/GRADUATES WITH 6 MONTHS OF VOICE EXPERIENCE SSC WITH MINIMUM ONE YEAR OF INTERNATIONAL EXPERIENCE WITH A BPO EX EMPLOYESS ARE WELCOME, SUBJECT TO ELIGIBILTIY Shift Requirements...ChatImmediate startShift workRs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available...ChatImmediate startWork from homeUS shiftShift workDay shiftRs 2.5 - 5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate...ChatShift work- ...customers, handling queries and issues through phone, email, and chat while ensuring a smooth and professional experience. This role is... ...Maintain high levels of customer satisfaction and adhere to quality and process guidelines. Work in coordination with team members and...ChatWork at officeImmediate startShift workWeekend work
Rs 2.5 - 5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate...ChatShift work- ...Responsibilities Respond promptly to customer inquiries via phone, email, chat Resolve complaints efficiently, ensuring customer satisfaction... ...and ensure timely resolution. Identify opportunities for process improvements and contribute to service excellence initiatives....ChatShift workNight shift
Rs 4 - 8 lakhs p.a.
...Inbound & Outbound APIs Manages project documents & delivery processes. Also, responsible for the standards & processes of Talent Acceleration... ...Automation Anywhere A360 RPA. Win-shuttle for SAP. OCR, Chat bot or similar AI/ML technologies. Cloud technologies like GCP...ChatRs 3.5 - 5.5 lakhs p.a.
...TECH MAHINDRA - HIRING For Voice Process -EXPERIENCED Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with...ChatShift workRs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Tc$ / Accenture / FirstAdvantage (Sterling) / Barclays / Radius / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K /...ChatImmediate startWork from homeUS shiftFlexible hoursShift workDay shiftRs 1 - 8 lakhs p.a.
...We are currently hiring for an International BPO Process for one of our reputed clients. Job Details: • Role: Customer Support Executive (Voice/Chat) • Process: International • Location: Mumbai • Salary: 18,000 to 60,000 (depending on experience) • Shift: Rotational...ChatImmediate startShift workNight shiftRs 3.5 - 7.5 lakhs p.a.
...looking for enthusiastic individuals to join our International Blended Process team in India. This role involves providing exceptional customer... ...various communication channels including phone, email, and chat. Maintain accurate records of customer interactions and transactions...ChatShift work- ...Grad/HSC Fresher can also apply Experience candidate can get Good Salary Package We have Options for UK/US/AUS Based Process Customer Service/Chat/Sales Process are available Salary Package Offered UpTo 8 LPA Depending on the Experience We will Offer you the...Chat
Rs 3 - 5.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR DOMESTIC E-MAIL PROCESS Tech Mahindra is seeking motivated individuals for the Domestic Voice, E-mail & Chat Process. This role is ideal for EXP candidates looking for growth in their career in the BPO sector and engage with customers....ChatShift workRs 1 - 6 lakhs p.a.
...Ghrs Training is looking for dedicated individuals to join our team as part of an International Non-Voice Process , specifically focusing on US Telecom Inbound Chat - B2C . This role is ideal for those who excel at written communication and are passionate about providing...ChatRs 1 - 4 lakhs p.a.
...Ghrs Training is looking for enthusiastic individuals to join our Voice & Chat Process team. If you have excellent communication skills in English and are ready to kickstart or advance your career, we want to hear from you! Key Responsibilities: Engage with customers effectively...ChatImmediate start- ...Quality Assurance & Process Improvement Specialist (IT Service Delivery) Job Description Role Overview Responsible for monitoring... ...KPI, and ITIL compliance Evaluate customer interactions (calls, chats, emails) for accuracy, quality, and professionalism Process...Chat
- ...Quality Analyst-Voice process Location: Hinjewadi, Pune Roles and Responsibilities: ● Develop and maintain internal support and... ...● Review a subset of sales agents' interactions (calls, emails, chats, etc.) ● Provide meaningful and constructive feedback on evaluations...Chat
