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- ...operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure environments. Exposure to... ...candidate will be responsible for answering inbound calls / chats / emails and resolving high-priority customer issues, service disruptions...ChatImmediate startShift work
eClerx Investments Ltd
Mumbai10 days ago - ...Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management... ...professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune12 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat. About Us: At eClerx, we pride ourselves...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune12 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune12 days ago - ...ROLE SUMMARY The Process Excellence Leader is responsible for driving operational efficiency, embedding a culture of continuous improvement... ...etc. ▪ CRM systems like Salesforce, Kapture, Zendesk etc. ▪ Knowledge of BOT, AI tools or Automation in Chat and Calls....Chat
Mosaic Wellness
Mumbai20 days ago - ...Job Description Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voice eClerx...ChatFull timeWorldwideFlexible hours
eClerx
Pune23 days ago - ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
Cogneesol
Pune29 days ago - ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance...ChatShift work
eClerx Investments Ltd
Pune10 days ago - ...Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis.... ...understanding of Call center WFM metrics and work experience in Chat processes in an added advantage - Sense of ownership to...Chat
eClerx Investments Ltd
Mumbai12 days ago - ...#CreateTheFuture About This Role We are seeking a skilled Process Improvement Lead to drive business performance enhancement through... ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatLocal area
VOIS
Pune9 days ago - ...About This Role We are seeking a detail‑oriented Invoice Processing Specialist to support finance operations within the Fixed Line,... ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatFull timeLocal area
VOIS
Pune29 days ago Rs 2.5 - 4.5 lakhs p.a.
...Job Description International Customer Support Executive Chat and Voice process Location: Malad / Goregaon Shift: International (Night Shifts) Working Days: 5 days a week, 2 rotational week-offs Transport: One-way cab facility provided Salary: Up to ₹5.3 LPA...ChatShift workNight shiftTech Mahindra Limited
Mumbai24 days agoRs 2.5 - 3.5 lakhs p.a.
...URGENTLY HIRING FOR UK CHAT PROCESS – TECHMAHINDRA ELIGIBILITY CRITERIA : HSC/GRADUATES WITH 6 MONTHS OF CHAT EXPERIENCE SSC WITH MINIMUM ONE YEAR OF INTERNATIONAL CHAT EXPERIENCE WITH A BPO EX EMPLOYESS ARE WELCOME, SUBJECT TO ELIGIBILTIY Shift Requirements...ChatImmediate startShift workTech Mahindra Limited
Mumbaia month agoRs 2 - 2.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL chat PROCESS - EXPERIENCED Key Responsibilities: -Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication...ChatShift workTech Mahindra Limited
Mumbaia month agoRs 2 - 3.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL CHAT PROCESS Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with...ChatShift workTech Mahindra Limited
Mumbai28 days agoRs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available...ChatImmediate startWork from homeUS shiftShift workDay shiftExplore360 HR Solutions
Mumbaia month ago- ...oriented and experienced specialist to manage end-to-end invoice processing activities within the Source-to-Pay (S2P) function. The... ...Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees about our projects:...ChatLocal area
VOIS
Pune2 days ago - ...#BeUnrivalled #CreateTheFuture About This Role We are seeking a Process Improvement Lead . This role involves developing and enhance... ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatLocal area
VOIS
Pune9 days ago Rs 1 - 5 lakhs p.a.
...Job description TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently...ChatShift workTech Mahindra Limited
Mumbai10 days agoRs 2.5 - 5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with...ChatShift workTech Mahindra Limited
Mumbaia month agoRs 4 - 8 lakhs p.a.
...Inbound & Outbound APIs Manages project documents & delivery processes. Also, responsible for the standards & processes of Talent Acceleration... ...Automation Anywhere A360 RPA. Win-shuttle for SAP. OCR, Chat bot or similar AI/ML technologies. Cloud technologies like GCP...ChatGeneral Mills
Mumbai10 days agoRs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Tc$ / Accenture / FirstAdvantage (Sterling) / Barclays / Radius / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K /...ChatImmediate startWork from homeUS shiftFlexible hoursShift workDay shiftExplore360 HR Solutions
Navi Mumbaia month ago- ...Responsibilities Respond promptly to customer inquiries via phone, email, chat Resolve complaints efficiently, ensuring customer satisfaction... ...and ensure timely resolution. Identify opportunities for process improvements and contribute to service excellence initiatives....ChatShift workNight shift
Cogneesol
Pune10 days ago - ...Responsibilities: Handle inbound/outbound calls, emails, and chats for USA/UK customers Provide exceptional customer service... ...friendly approach Maintain accurate records and follow company processes Eligibility Criteria: Excellent English communication (...ChatImmediate startShift workNight shift
Wings Global Services
Mumbaia month ago Rs 3 - 5.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR DOMESTIC E-MAIL PROCESS Tech Mahindra is seeking motivated individuals for the Domestic Voice, E-mail & Chat Process. This role is ideal for EXP candidates looking for growth in their career in the BPO sector and engage with customers....ChatShift workTech Mahindra Limited
Mumbai20 days ago- ...Grad/HSC Fresher can also apply Experience candidate can get Good Salary Package We have Options for UK/US/AUS Based Process Customer Service/Chat/Sales Process are available Salary Package Offered UpTo 8 LPA Depending on the Experience We will Offer you the...Chat
Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Se...
Thane10 days ago Rs 3 - 10 lakhs p.a.
...are seeking a motivated individual to join our team as an Inbound Process Executive. This role involves handling customer inquiries and... ...Responsibilities Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner. Provide accurate...ChatCredicus Business Services
Navi Mumbai29 days agoRs 4 - 9 lakhs p.a.
...and rotational rosters Requirements - ~ Graduation in any discipline (mandatory) ~3+ years of experience in General Insurance or Chat Processes ~1+ year in an operational leadership role managing at least 10 team members ~ Proficiency in MS Excel, Word, Outlook, and...ChatShift workCrescendo Global Leadership Hiring India
Punea month agoRs 2.5 - 3.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE - EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate...ChatShift workTech Mahindra Limited
Mumbaia month agoRs 2.5 - 5.5 lakhs p.a.
...International Voice Process Experienced Company: Tech Mahindra Location: Mumbai Malad/Goregoan Tech Mahindra is hiring for the International Voice Process. Excellent opportunity for freshers and candidates with 6months of international BPO experience to grow in...ChatShift workTech Mahindra Limited
Mumbai20 days ago
