Get new jobs by email
- ...operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure environments. Exposure to... ...candidate will be responsible for answering inbound calls / chats / emails and resolving high-priority customer issues, service disruptions...ChatImmediate startShift work
eClerx Investments Ltd
Mumbaia month ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...ChatFull timeFlexible hours
eClerx Investments Ltd
Punea month ago - ...Job Description Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings... ...experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on...ChatFull timeWorldwideFlexible hours
eClerx
Pune1 day ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...ChatFull timeFlexible hours
work force nexus
Pune4 days ago - ...ROLE SUMMARY The Process Excellence Leader is responsible for driving operational efficiency, embedding a culture of continuous improvement... ...etc. ▪ CRM systems like Salesforce, Kapture, Zendesk etc. ▪ Knowledge of BOT, AI tools or Automation in Chat and Calls....Chat
Mosaic Wellness
Mumbai5 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA Are you a seasoned leader in international BPO/customer operations ready...ChatFull timeFlexible hours
work force nexus
Pune1 day ago - ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
Cogneesol
Pune8 days ago - ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance...ChatShift work
eClerx Investments Ltd
Punea month ago Rs 2.5 - 4.5 lakhs p.a.
...Job Description International Customer Support Executive Chat and Voice process Location: Malad / Goregaon Shift: International (Night Shifts) Working Days: 5 days a week, 2 rotational week-offs Transport: One-way cab facility provided Salary: Up to ₹5.3 LPA...ChatShift workNight shiftTech Mahindra Limited
Mumbaia month agoRs 5 - 5.5 lakhs p.a.
...Service Desk (L1) / Technical Support Role: Service Desk (L1) / Process Executive Experience: Minimum 1 Year in Service Desk /... ...Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset, Account Unlock...ChatWork at officeRemote jobShift workGhrs Training LLP
Pune20 days agoRs 2 - 3.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL CHAT PROCESS Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with...ChatShift workTech Mahindra Limited
Mumbaia month ago- ...Responsibilities Respond promptly to customer inquiries via phone, email, chat Resolve complaints efficiently, ensuring customer satisfaction... ...and ensure timely resolution. Identify opportunities for process improvements and contribute to service excellence initiatives....ChatShift workNight shift
Cogneesol
Pune8 days ago - ...#BeUnrivalled #CreateTheFuture About This Role We are seeking a Process Improvement Lead . This role involves developing and enhance... ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatLocal area
VOIS
Pune4 days ago Rs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available...ChatImmediate startWork from homeUS shiftShift workDay shiftExplore360 HR Solutions
Mumbai18 days agoRs 2.5 - 5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate...ChatShift workTech Mahindra Limited
Mumbai14 days agoRs 2.5 - 5.5 lakhs p.a.
...URGENTLY HIRING FOR VOICE/CHAT PROCESS – TECHMAHINDRA ELIGIBILITY CRITERIA : HSC/GRADUATES WITH 6 MONTHS OF VOICE EXPERIENCE SSC WITH MINIMUM ONE YEAR OF INTERNATIONAL EXPERIENCE WITH A BPO EX EMPLOYESS ARE WELCOME, SUBJECT TO ELIGIBILTIY Shift Requirements...ChatImmediate startShift workTech Mahindra Limited
Mumbai16 days agoRs 2.5 - 5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate...ChatShift workTech Mahindra Limited
Mumbai22 days agoRs 10 lakh p.a.
...: Provide high-quality customer service via phone, email, and chat in Spanish and English. Address customer inquiries, concerns,... ...ensure resolution. Collaborate with internal teams to identify process improvements and enhance customer experience. Stay updated on...ChatFull timeImmediate startFlexible hoursShift workNight shiftr3 consultant
Pune15 days agoRs 2.5 - 5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with...ChatShift workTech Mahindra Limited
Mumbaia month agoRs 4 - 8 lakhs p.a.
...Inbound & Outbound APIs Manages project documents & delivery processes. Also, responsible for the standards & processes of Talent Acceleration... ...Automation Anywhere A360 RPA. Win-shuttle for SAP. OCR, Chat bot or similar AI/ML technologies. Cloud technologies like GCP...ChatGeneral Mills
Mumbaia month agoRs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Tc$ / Accenture / FirstAdvantage (Sterling) / Barclays / Radius / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K /...ChatImmediate startWork from homeUS shiftFlexible hoursShift workDay shiftExplore360 HR Solutions
Navi Mumbai18 days agoRs 1 - 8 lakhs p.a.
...We are currently hiring for an International BPO Process for one of our reputed clients. Job Details: • Role: Customer Support Executive (Voice/Chat) • Process: International • Location: Mumbai • Salary: 18,000 to 60,000 (depending on experience) • Shift: Rotational...ChatImmediate startShift workNight shiftDeepak Kushal Kunder ( Proprietor of Vibrantzz Management Se...
Navi Mumbai19 days agoRs 3 - 5.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR DOMESTIC E-MAIL PROCESS Tech Mahindra is seeking motivated individuals for the Domestic Voice, E-mail & Chat Process. This role is ideal for EXP candidates looking for growth in their career in the BPO sector and engage with customers....ChatShift workTech Mahindra Limited
Mumbaia month agoRs 3.5 - 7.5 lakhs p.a.
...looking for enthusiastic individuals to join our International Blended Process team in India. This role involves providing exceptional customer... ...various communication channels including phone, email, and chat. Maintain accurate records of customer interactions and transactions...ChatShift worksana search international
Mumbai1 day agoRs 3 - 10 lakhs p.a.
...are seeking a motivated individual to join our team as an Inbound Process Executive. This role involves handling customer inquiries and... ...Responsibilities Handle inbound customer inquiries via phone, email, and chat in a professional and timely manner. Provide accurate...ChatCredicus Business Services
Navi Mumbaia month ago- ...Grad/HSC Fresher can also apply Experience candidate can get Good Salary Package We have Options for UK/US/AUS Based Process Customer Service/Chat/Sales Process are available Salary Package Offered UpTo 8 LPA Depending on the Experience We will Offer you the...Chat
Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Se...
Thanea month ago Rs 2.5 - 3.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE - EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate...ChatShift workTech Mahindra Limited
Mumbaia month agoRs 2.5 - 5.5 lakhs p.a.
...International Voice Process Experienced Company: Tech Mahindra Location: Mumbai Malad/Goregoan Tech Mahindra is hiring for the International Voice Process. Excellent opportunity for freshers and candidates with 6months of international BPO experience to grow in...ChatShift workTech Mahindra Limited
Mumbaia month agoRs 1 - 5 lakhs p.a.
Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner. Provide accurate information to customers about products/services offered by the company.ChatNr Consulting
Mumbaia month ago- ...description ● Respond to customer inquiries via Phone, Email and Chat ● Address customer queries related to product, services and... ...Should be able to read Rules & Penalty. ● Able to learn new processes quickly and adaptable to change ● Comfortable making outbound...ChatPermanent employmentShift work
