Average salary: Rs549,999 /yearly
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Rs 3 - 5 lakhs p.a.
...Roles & Responsibilities Handle customer queries through inbound/outbound calls in an international process. Provide accurate information and resolve customer concerns in a professional manner. Maintain a high level of customer satisfaction by delivering quality service...CallGlorious Hr Services
Pune19 days agoRs 3 - 6 lakhs p.a.
...Key Responsibilities: Outbound Calling: Make outbound calls to a list of leads, prospects, or customers to introduce products/services... ...to management regarding lead quality, customer objections, or process improvements. Target Achievement: Meet or exceed daily/...CallCredicus Business Services
Pune28 days agoRs 4 - 6 lakhs p.a.
...Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global... ...Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling...CallGlorious Hr Services
Pune19 days agoRs 2.5 - 3 lakhs p.a.
...Roles & Responsibilities Handle inbound/outbound calls from international customers professionally Resolve customer queries related... ...satisfaction and call quality Follow communication scripts, processes, and compliance guidelines Document customer interactions and...CallNight shiftAim Plus
Pune22 days ago- ...Job Title: Process Trainer – BPO Sector Location: Pune (Onsite) Experience: 3+ years in BPO Process Training (any domain) Job... ...Assess trainees' performance through tests, role-plays, and live call monitoring. Work closely with Operations, Quality, and HR teams...Call
r3 Consultant
Pune15 days ago - ...accounting team on financial reporting and daily activities Processing and Authorising of treasury payments Reconciling bank deposits... ...variances in a timely manner To handle client/bank representative calls by answering queries raised Qualifications: Education:...CallFull timeFlexible hours
Rs 0.5 - 4 lakhs p.a.
...Key Responsibilities: Debt Collection: Make outbound calls to customers with overdue payments to remind them of their outstanding... ...billing concerns, and answer queries regarding the debt and collection process. Record Maintenance: Keep accurate records of calls,...CallCredicus Business Services
Pune28 days ago- ...professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related... ...enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews...Call
eClerx Investments Ltd
Pune7 days ago Rs 3 - 5 lakhs p.a.
...candidates (freshers or experienced) to join our Health Insurance Sales Process. The role involves connecting with potential customers,... ...engagement. Responsibilities: Handle inbound and outbound calls for health insurance sales. Explain product features, benefits...CallCredicus Business Services
Pune28 days agoRs 3 - 6 lakhs p.a.
...Description We are looking for a Process Associate - Voice to join our dynamic team in India. The ideal candidate will be responsible for... ...handling different topics. Achieve performance metrics such as call handling time, customer satisfaction scores, and resolution rates...CallLocal areaFlexible hoursCross Country Infotech Private Limited
Pune8 days ago- ...solutions. Job Overview Be a part of our International Voice Process team in Pune! Ideal for freshers, this full-time role needs... ...provide exceptional service to boost customer satisfaction. Call Hiring Managers @ (***) ***-****, (***) ***-****, (***) ***-****, (***) ***-****,...CallFull time
FLY Consulting Services
Punea month ago Rs 4 - 5.5 lakhs p.a.
...We're Hiring – International Customer Support Executive (Voice Process) Location: Bangalore / Pune (Work From Office) Shift: 24/7... ...Services Phone: (***) ***-**** Email: [HIDDEN TEXT] Interested candidates can call or share their updated resume via email....CallWork at officeImmediate startUS shiftShift workGhrs Training LLP
Pune19 days ago- ...Customer Operations Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends... ...of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 6+...CallNight shift
Eclerx Services Limited, Mumbai, Maharashtra
Pune15 days ago - ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions... ...: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client...Call
eClerx Investments Ltd
Pune11 days ago - ...Customer Operations Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible... ...present regular reports on contact centre performance, including call volume, response times, and customer satisfaction. Use data...CallFull timeFlexible hours
eClerx Investments Ltd
Pune11 days ago - ...Job Description: Team Leader – Spanish Voice Process Location: Pune, India Position Summary: We are seeking a dynamic and experienced... ...: Minimum 4-6 years of experience in a similar role in a BPO/Call Center environment. Prior experience managing Spanish voice...Call
r3 Consultant
Pune1 day ago - .... You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The... ...Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client...Call
eClerx Investments Ltd
Pune9 days ago - ...Pune Hiring for Quality & Training Manager International Voice process Must be a Manager On papers in Quality & Training in... ...Should have 8+ years of Overall experience. Interested candidates can mail their cv at [HIDDEN TEXT] or call at (***) ***-****...CallFlexible hoursNight shiftWeekend work
International BPO
Pune26 days ago - ...Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying... ...and regulatory guidelines. Key Responsibilities Conduct call audits, email/chat evaluations, and case reviews for the blended...Call
Selections HR Services Private Limited
Pune29 days ago - ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions... ...& responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client...CallWorldwide
eClerx
Pune12 hours agonew - ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions... ...& responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client...CallWorldwide
eClerx
Pune1 day ago - ...incorporating industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast... ...largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver...CallWorldwide
eClerx
Pune15 days ago - A Process Trainer is responsible for designing and delivering comprehensive training programs, ensuring seamless knowledge transfer through... ...resolution skills for better customer interactions. Mock Call & Role-Play Sessions: Conduct interactive activities to develop practical...CallTraineeshipFlexible hours
Tattva CX LLP
Pune22 days ago - ...Job Description APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance evaluations...CallShift work
eClerx
Pune12 hours agonew - ...Customer Operations CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations | Job ID _ Shift Timings Flexible... ...Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+...CallFull timeFlexible hours
eClerx Investments Ltd
Pune11 days ago Rs 2.5 - 8.5 lakhs p.a.
...looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/... ...Available * Telephonic Interview * Fixed Shift / Weekend 's Off * Call or WhatsApp Kabir (***) ***-**** TOP 45 BPO / KPO JOBS AVAILABLE...CallImmediate startWork from homeUS shiftShift workDay shiftExplore360 HR Solutions
Punea month ago- ...responsibility beyond the assigned work area is a plus. Loans- Associate Process Manager-Responsibilities Assisting analysts/senior analysts... ...(daily/weekly/monthly) Managing Daily/Weekly/Monthly calls with the client Mentoring & grooming of new/existing team members...CallWorldwide
eClerx Investments Ltd
Pune9 days ago - ...bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently...CallWorldwideShift work
eClerx Investments Ltd
Pune11 days ago Rs 4 - 7 lakhs p.a.
...leads (potential interest but no immediate action). 2. Initial Call/Contact Call Script : Use a pre-approved script to introduce... ...-up calls after a few days to check on their decision-making process. Remind customers of promotional offers or limited-time discounts...CallSeasonal workImmediate startCredicus Business Services
Pune28 days ago- ...will possess deep knowledge of the 4 C's of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling,... ..., upskilling, and refresher programs. Lead transition calls and knowledge transfer discussions with strong communication and...CallWork at office
Nexdigm
Pune8 days ago
