Average salary: Rs549,999 /yearly
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Rs 3 - 5 lakhs p.a.
...Roles & Responsibilities Handle customer queries through inbound/outbound calls in an international process. Provide accurate information and resolve customer concerns in a professional manner. Maintain a high level of customer satisfaction by delivering quality service...CallGlorious Hr Services
Punea month agoRs 5 - 9.5 lakhs p.a.
...Key Responsibilities: Handle inbound and outbound voice calls efficiently. Provide excellent client interaction and support. Manage... ...professionally. Maintain high quality of service aligned with process standards. Collaborate with team members and adhere to...CallOrcapod Consulting Services
Pune25 days agoRs 3 - 6 lakhs p.a.
...Key Responsibilities: Outbound Calling: Make outbound calls to a list of leads, prospects, or customers to introduce products/services... ...to management regarding lead quality, customer objections, or process improvements. Target Achievement: Meet or exceed daily/...CallCredicus Business Services
Punea month agoRs 4 - 6 lakhs p.a.
...Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global... ...Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling...CallGlorious Hr Services
Punea month ago- ...Job Description- Process Manager Customer Operations Prepares performance reports by collecting, analyzing, and summarizing... ...enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews...Call
eClerx Investments Ltd
Pune3 days ago - ...accounting team on financial reporting and daily activities Processing and Authorising of treasury payments Reconciling bank deposits... ...variances in a timely manner To handle client/bank representative calls by answering queries raised Qualifications: Education:...CallFull timeFlexible hours
Rs 0.5 - 4 lakhs p.a.
...Key Responsibilities: Debt Collection: Make outbound calls to customers with overdue payments to remind them of their outstanding... ...billing concerns, and answer queries regarding the debt and collection process. Record Maintenance: Keep accurate records of calls,...CallCredicus Business Services
Punea month agoRs 3 - 5 lakhs p.a.
...candidates (freshers or experienced) to join our Health Insurance Sales Process. The role involves connecting with potential customers,... ...engagement. Responsibilities: Handle inbound and outbound calls for health insurance sales. Explain product features, benefits...CallCredicus Business Services
Punea month ago- ...professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related... ...enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews...Call
eClerx
Pune27 days ago Rs 4 - 5.5 lakhs p.a.
...We're Hiring – International Customer Support Executive (Voice Process) Location: Bangalore / Pune (Work From Office) Shift: 24/7... ...Services Phone: (***) ***-**** Email: [HIDDEN TEXT] Interested candidates can call or share their updated resume via email....CallWork at officeImmediate startUS shiftShift workGhrs Training LLP
Punea month agoRs 3 - 6 lakhs p.a.
...Description We are looking for a Process Associate - Voice to join our dynamic team in India. The ideal candidate will be responsible for... ...handling different topics. Achieve performance metrics such as call handling time, customer satisfaction scores, and resolution rates...CallLocal areaFlexible hoursCross Country Infotech Private Limited
Punea month ago- ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions... ...: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client...Call
eClerx Investments Ltd
Pune2 days ago - ...Customer Operations Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible... ...present regular reports on contact centre performance, including call volume, response times, and customer satisfaction. Use data...CallFull timeFlexible hours
eClerx Investments Ltd
Pune3 days ago - ...Job Description Job Description- Process Manager Customer Operations Prepares performance reports by collecting, analyzing, and summarizing... ...of any major incident Manage client MBR/QBR deck, client calls and reviews About The Team eClerx is a global leader in...CallWorldwide
eClerx
Pune5 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible... ...client interactions including reviews, audits, and governance calls (MBRs/QBRs) Coach and mentor Team Leads and frontline teams to...CallFull timeFlexible hours
work force nexus
Pune9 days ago - ...Job Description: Team Leader – Spanish Voice Process Location: Pune, India Position Summary: We are seeking a dynamic and experienced... ...: Minimum 4-6 years of experience in a similar role in a BPO/Call Center environment. Prior experience managing Spanish voice...Call
r3 Consultant
Pune27 days ago - .... You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The... ...Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client...Call
eClerx Investments Ltd
Pune2 days ago Rs 5 - 5.5 lakhs p.a.
...Service Desk (L1) / Technical Support Role: Service Desk (L1) / Process Executive Experience: Minimum 1 Year in Service Desk /... .... Key Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset...CallWork at officeRemote jobShift workGhrs Training LLP
Pune25 days ago- ...Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying... ...and regulatory guidelines. Key Responsibilities Conduct call audits, email/chat evaluations, and case reviews for the blended...Call
selections hr services private limited
Pune1 day ago - ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions... ...& responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client...CallWorldwide
eClerx
Pune27 days ago - ...Job Title Data Process Executive Employment Type Temporary Work Authorization Requirements Must be authorized to work in the... ...light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication Data Privacy...CallTemporary workWork at officeLocal area
prgx global inc.
Pune12 days ago - ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions... ...& responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client...CallWorldwide
eClerx
Pune26 days ago - ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance...CallShift work
eClerx Investments Ltd
Pune3 days ago Rs 9.6 lakh p.a.
...Job Title: Team Lead / Manager – US Insurance Voice Process Job Summary We are seeking an experienced and results-driven Team... ...Responsibilities Lead, mentor, and manage a team handling inbound/outbound calls related to US insurance (Health, Life, or Property & Casualty)....CallFull timeWork at officeImmediate startRs 2.5 - 8.5 lakhs p.a.
...looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/... ...Available * Telephonic Interview * Fixed Shift / Weekend 's Off * Call or WhatsApp Kabir (***) ***-**** TOP 45 BPO / KPO JOBS AVAILABLE...CallImmediate startWork from homeUS shiftShift workDay shiftExplore360 HR Solutions
Pune23 days ago- Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible... ...Manage client interactions, reviews, and governance calls (MBRs/QBRs) Monitor and analyze performance data to drive continuous...CallFull timeFlexible hours
work force nexus
Pune6 days ago - ...responsibility beyond the assigned work area is a plus. Loans- Associate Process Manager-Responsibilities Assisting analysts/senior analysts... ...(daily/weekly/monthly) Managing Daily/Weekly/Monthly calls with the client Mentoring & grooming of new/existing team members...CallWorldwide
eClerx Investments Ltd
Pune2 days ago Rs 4 - 7 lakhs p.a.
...leads (potential interest but no immediate action). 2. Initial Call/Contact Call Script : Use a pre-approved script to introduce... ...-up calls after a few days to check on their decision-making process. Remind customers of promotional offers or limited-time discounts...CallSeasonal workImmediate startCredicus Business Services
Punea month ago- ...ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring...Call
eClerx Investments Ltd
Pune1 day ago - ...will possess deep knowledge of the 4 C's of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling,... ..., upskilling, and refresher programs. Lead transition calls and knowledge transfer discussions with strong communication and...CallPermanent employmentWork at office
Nexdigm
Pune2 days ago
