Average salary: Rs436,920 /yearly
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Rs 1 - 4.5 lakhs p.a.
...Key Responsibilities Manage basic process metrics such as throughput, FAP, CSAT scores, call quality, and product test scores Provide agent-level feedback on quality and product performance Report basic escalations to supervisors for timely resolution Conduct BQM...Call1point1
Gurgaona month ago- 10. Process Associate Experience : Fresher. Number of vacancies : 5 Location : Gurugram, India Essential Skills : Good verbal and written communication skills for handling calls Graduate / Undergraduate Basic Email Basic MS Excel Basic MS Word Willingness...Call
Rs 2.5 - 4.5 lakhs p.a.
...Key Responsibilities: Handle inbound and outbound calls from international customers in a professional and timely manner. Provide... ..., resolve issues, and guide customers through troubleshooting processes. Maintain a high level of customer satisfaction by addressing...CallWsne Consulting
Gurgaona month agoRs 7.5 - 12.5 lakhs p.a.
...the Vendor Master Maintenance Invoice receipt, verification, and processing accurately. Prioritize processing of urgent/ageing invoices.... ...in handling queries for vendor statement reconciliation through calls and emails. Adhere to client SLAs (Service Level Agreements)...CallIBM
Gurgaon11 days agoRs 4.5 - 9 lakhs p.a.
...related to Google Ads campaigns, billing, and services over voice calls. Provide customer support by guiding clients on Google Ads... ...issues to the appropriate team for resolution. Ensure adherence to digital marketing standards, policies, and voice process guidelines....CallWsne Consulting
Gurgaona month ago- ...Experience Required Job Description Customer Service (International Voice Process) Minimum 56 years in Customer Service (International Voice Process) Strong background in US Calling / US Process Key Responsibilities Handle inbound and outbound calls for US clients...CallUS shift
Shine com
Gurgaon2 days ago Rs 3.5 - 5 lakhs p.a.
...seeking a dynamic and motivated individual for the position of Sales Process Executive in our BPO team. The ideal candidate will play a key... .... Ability to work in a fast-paced environment and handle high call volumes. Strong problem-solving skills and a customer-centric...CallSharda Consultancy Services
Delhimore than 2 months agoRs 1.5 - 3 lakhs p.a.
...Responsibilities: Customer Support : Handle inbound customer calls related to order inquiries, returns, exchanges, product details,... ...Returns & Refunds : Manage return requests, ensure that the return process is smooth, and initiate refunds where applicable. Customer...CallWsne Consulting
Gurgaona month ago- ...Job Description: Policybazaar is hiring a Process Trainer responsible for training new hires, improving team productivity, and enhancing... ...skills, objection handling, and customer interaction Conduct call audits and provide feedback/coaching to improve performance...Call
Policybazaar.Com
Gurgaon3 days ago Rs 4 - 8 lakhs p.a.
...Responsibilities: Handle international customer queries through voice calls Provide accurate information and timely resolutions... ...apply Freshers or candidates with a minimum of 1 year of voice process experience Excellent verbal and written English communication...CallWork at officeAxis Consultants New Delhi
Gurgaona month ago- ...Teleperformance is hiring for Trainer . Required Skills: 1. Candidate should have at least 2 years of experience in BPO / Call Centre in an International process as a Trainer. 2. Graduation is a must. 3. Should have excellent communication skills. 4. Comfortable to work in...CallShift work
TP
Gurgaon27 days ago Rs 3.5 - 5 lakhs p.a.
...Handle collections calls for US-based accounts under First Party and Third Party processes. Engage with customers to recover outstanding payments, negotiate repayment plans, and resolve disputes professionally. Maintain accurate records of interactions and payments in...CallImmediate startSharda Consultancy Services
Gurgaonmore than 2 months ago- ...Responsibilities: Deliver New Hire Training (NHT) for US healthcare voice process Health and Welfare domain Conduct regular refresher and... ...aids Monitor training effectiveness through assessments, mock calls, and certification processes Maintain training MIS and prepare...Call
telus digital philippines
Gurgaon2 days ago Rs 2.5 - 4.5 lakhs p.a.
...Key Responsibilities: Voice Process : Handle inbound and outbound calls, addressing customer inquiries, issues, and providing support in a clear and professional manner. Provide accurate information about products/services, troubleshoot issues, and resolve complaints...CallWsne Consulting
Gurgaona month agoRs 3 - 6.5 lakhs p.a.
...Description We are seeking candidates for the Hiring for International Voice Process position. This role involves interacting with international customers through voice calls, providing them with outstanding service and support. Responsibilities Handle inbound and outbound...CallFlexible hoursNight shiftTaskus
Gurgaon6 days ago- ...Minimum 5 Years (Diagnostics Industry) Role Description Deliver process and product training to Sales and Customer Support teams.... ...prescription reading and diagnostics test understanding. Conduct mock call sessions and evaluate call quality. Train new hires on OJT (On...CallTraineeship
Redcliffe Labs
Gurgaon6 days ago - ...technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services... .... Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One...Call
FIS
Gurgaon3 days ago Rs 0.5 - 4 lakhs p.a.
...Job Title: Process Trainer Company: iEnergizer Department: Training Team Work Mode: Work from Office Salary: Up to ₹40,000 per... ...a week Experience: 3–5 years in Process/Product Training (BPO/Call Centre) Education: Any Graduate (preferred) Skills: Excellent...CallWork at officeShift workIenergizer
Delhimore than 2 months agoRs 4 - 8 lakhs p.a.
...Key Responsibilities: Manage inbound and outbound calls for international customers Resolve customer queries with accuracy and professionalism... ...customer satisfaction Document customer interactions as per process guidelines Follow defined quality and performance standards...CallWork at officeShift workNight shiftAxis Consultants New Delhi
Gurgaona month agoRs 4 - 7 lakhs p.a.
...We are hiring for a Customer Service - Voice Process role within a captive unit. The ideal candidate will have excellent communication... ...interactions. Ensure a positive customer experience and strive for first-call resolution. Required Candidate Profile Education:...CallOdd jobWork at officeShift workImaginators Try Going Beyond
Gurgaona month ago- ...Hiring: Process Trainer Location: Gurgaon Industry: International BPO – Voice Process CTC UPTO 9LPA Key Requirements Mandatory... ...Trainers, QAs, and Voice Coaches How to Apply Interested candidates can: Email: [HIDDEN TEXT] Call: (***) ***-****...Call
international bpo
Gurgaon6 days ago Rs 4 - 8 lakhs p.a.
...Key Responsibilities: Handle inbound and outbound calls from international customers Resolve queries efficiently while ensuring a... ...Graduates or undergraduates with 0 to 4 years of experience in a voice process Excellent English communication skills (verbal and written)...CallWork at officeShift workNight shiftAxis Consultants New Delhi
Gurgaona month agoRs 2.5 - 3.5 lakhs p.a.
...Key Responsibilities: Handle incoming customer calls to resolve technical queries and issues. Provide step-by-step guidance to customers... .... Maintain high levels of customer satisfaction and adhere to process SLAs. Stay updated with product knowledge, new technologies,...CallShift workNight shiftAxis Consultants New Delhi
Gurgaona month ago- ...trainings performances and preparing participants' score sheets Arrange follow-up training Audit Calls, deliver constructive feedback and counselling employees on Product, Process and Behaviour (whenever it deems fit) ~ Maintain detailed records of workshops conducted,...CallTraineeship
Policybazaar.com
Gurgaon3 days ago - ...caseload effectively and all the competing demands that accompany it Calls upon knowledge of medical conditions, diagnoses and treatments... ...Manages the claimant's expectations throughout the claim process Has the ability to understand how their daily activities/tasks...CallContract work
Sun Life
Gurgaon10 days ago Rs 0.35 - 0.5 lakhs p.a.
...Non-Voice Process Executive jobs in Delhi NCR are suitable for freshers who prefer backend work instead of calling customers. In these roles, communication happens through email, chat, or internal systems rather than phone calls. Many BPO and service companies hire candidates...CallFull time- ...join our growing organization in Gurgaon. In these positions, he/she will be responsible for managing transition calls for record to report and stabilize the process. This job role requires core accounting Record to Report experience with good communication skills as he/she...Call
WM Originals
Gurgaon4 days ago Rs 3.5 - 5 lakhs p.a.
...Voice Support – US Travel Process: ~ Handle inbound and outbound voice calls to assist US-based customers with post-booking queries, itinerary changes, cancellations, refunds, and general support. Issue Resolution: ~ Provide timely and effective resolutions to customer...CallImmediate startUS shiftShift workNight shiftSharda Consultancy Services
Gurgaonmore than 2 months agoRs 5 - 10.5 lakhs p.a.
...strategies to grow RPO service vertical Conduct high-volume cold calling, client meetings, and presentations Identify new business... ...client satisfaction and retention through continuous engagement Process Improvement & Strategy Create and enhance hiring models and...CallPeople Alliance Workforce
Delhia month agoRs 2.5 - 4.5 lakhs p.a.
...We have urgent openings for a Google Content Summarization Process . This is a fantastic opportunity for both fresh graduates and experienced... ...incentives, meals, cabs, and a night shift allowance . How to Apply ~ To apply, please call Mayank at (***) ***-**** ....CallNight shiftWsne Consulting
Gurgaona month ago
