Average salary: Rs717,933 /yearly
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- Key Responsibilities: • Listen and review recorded Sales and SOC calls • Evaluate calls based on quality standards and company... ...communication skills, and customer handling • Identify gaps in process, compliance, or performance • Provide structured feedback and coaching...Call
- ...repository. * Collaborate with SOC analysts to identify manual processes suitable for automation. Required Qualifications * Technical Skills — Must Have * Proficiency in Python/JS scripting — API calls, data parsing, error handling * Strong understanding of REST APIs...Call
- ...In office Position Summary: We are seeking a Customer Service Representative – Inbound & Outbound (HVAC Process) to handle all inbound and outbound customer calls related to HVAC services across different regions of the United States. The role involves managing paid...CallWork at officeUS shiftShift workNight shift
- ...the job Hiring: Customer Support Executive (International Voice Process) Location: Mohali Shift: Rotational Shifts (24x7)... ...Preferred Job Responsibilities: Handle customer queries via calls in a professional manner. Provide accurate information and resolve...CallWork at officeImmediate startShift workNight shift
- ...production/SOC monitoring. * Conduct regular onboarding/status calls with customers and provide clear project updates. * Track... ...monitoring, alerting, escalation procedures, and customer communication processes are established. * Support change management and customer-...Call
Rs 3 - 5 lakhs p.a.
...responsible for implementing, enforcing, and monitoring security processes across our engineering stack. You will sit between DevOps and... ...through mindset — issues are tracked until resolved. Comfortable calling out when processes are not being followed. Good to Have (...CallFull timeInternship- ...environments.- Implement data integration and Change Data Capture (CDC) processes.- Develop and optimize data warehouse models, including star... ...and resolve data-related issues.- Participate in customer calls and clearly communicate technical solutions, challenges, and project...Call
- ...Key Responsibilities Handle inbound and outbound customer calls professionally. Understand customer queries and provide accurate... ...Maintain a high level of customer satisfaction. Follow company processes, policies, and quality standards. Accurately record customer...CallFull timeImmediate startShift work
Rs 2.4 - 3 lakhs p.a.
...Key Responsibilities: 1. Handle customer/client queries through calls, emails, and messages. 2. Understand customer concerns and... ...resolution. 4. Assist customers with company products, services, processes, and documentation. 5. Maintain accurate records of customer...CallImmediate start- ...including advanced functions and data analysis tools, to streamline processes and enhance reporting accuracy. Effective Communication and... ...resolution of disputes. Client Communication: Lead weekly calls and reviews with clients to discuss AR performance, open items,...CallFull timeHybrid workWork at officeImmediate start
Rs 3 - 7 lakhs p.a.
...responsible for implementing, enforcing, and monitoring security processes across our engineering stack. You will sit between DevOps and... ...issues until they are resolved. 7. Comfortable calling out when security processes are not being followed....CallInternshipImmediate start- ...Position: Customer Support Representative Location: Mohali Process: Blended Process (Voice + Chat/Email Support) Shift:... ...email. Key Responsibilities Handle customer interactions via calls, chats, and emails. Resolve customer queries, complaints, and...CallImmediate startShift work
- ...applicant About the job As an Voice Analyst for the US Voice Process, you will be responsible for delivering outstanding customer... ...States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their...CallWork at officeImmediate startShift workNight shift
Rs 20000 - Rs 25000 per month
...Contact and counsel prospective students via phone calls and virtual meetings. Identify student needs, PR goals, and... ...objections. Guide interested students through the enrollment process and secure admissions in upcoming batches. Maintain accurate...CallFull timeRemote jobWork from homeWorldwideNight shift- ...analytical solutions.- Participate directly in customer-facing calls and communicate findings, insights, and recommendations.- Develop... ...Document business logic, KPIs, data definitions, and analytical processes.- Contribute to improving reporting, analytics, and data-driven...CallFull timeWork at office
- ...innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered... ...States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their...CallWork at officeImmediate startWorldwideShift work
- ...grows. You will also be responsible for optimizing lead generation processes, ensuring the team has the tools and strategies to succeed.... ...campaigns across various channels, including email, LinkedIn, cold calling, content marketing, and digital advertising Conduct market...CallImmediate startRemote jobWork from home
- ...availability.- Participate in rotational 24x7 shifts, including on-call support, weekends, and public holidays.- Manage shift operations,... ...and drive permanent resolutions.- Monitor scheduled jobs, batch processes, APIs, and third-party integrations.Service Management : - Manage...CallPermanent employmentShift work
Rs 4 - 6.1 lakhs p.a.
...Responsibilities: 1. Handle and follow up with qualified leads through calls. 2. Understand customer requirements, preferences and... ...Artificial intelligence) tools and CRM systems as part of the sales process. 6. Coordinate closely with the Sales Team for lead handover...CallLong term contractWork at officeImmediate start- ...the FOS applications (ADF/Panorama/DP2/DP1/Mocha MF/Bank files processing & etc.) in the production environment. The team provides 24/7 operational... ...to enhance operational efficiency. Participate in on-call support and major incident management activities as required....CallFull timeFlexible hoursShift work
- ...Proven ability to rapidly learn and apply new organizational processes, policies, and service knowledge What Will Make You Stand Out... ...rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates...CallLong term contractFull timeHybrid workWork at officeLocal area
- ...base documentation.- Monitor and validate scheduled jobs, batch processes, APIs, and third-party integrations.- Collaborate with Development... ...platforms such as New Relic.- Experience with incident alerting and on-call management tools such as Pager Duty.- Working knowledge of Jira...CallPermanent employmentShift work
- ...federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or...CallLong term contractFull timeHybrid workWork at officeLocal area
- ...throughout Participate in a 24x7 support operation, including an on-call rotation (as required) and Collaborate with Engineering to... ...support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions...CallLong term contractHybrid workWork at officeLocal area
- ...federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or...CallLong term contractFull timeHybrid workWork at officeLocal area
- ...federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or...CallLong term contractFull timeHybrid workWork at officeLocal area
- ...federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or...CallLong term contractFull timeHybrid workWork at officeLocal area
- ...Comprehensive understanding of industry-specific workflows and operational processes alongside relevant industry certifications (e.g., CISSP, CCNP,... ...rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for...CallLong term contractFull timeHybrid workWork at officeLocal area
- ...federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or...CallLong term contractFull timeHybrid workWork at officeLocal areaShift work
- ...federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or...CallLong term contractFull timeHybrid workWork at officeLocal area