Average salary: Rs563,250 /yearly
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Rs 1 - 4.5 lakhs p.a.
...Key Responsibilities Manage basic process metrics such as throughput, FAP, CSAT scores, call quality, and product test scores Provide agent-level feedback on quality and product performance Report basic escalations to supervisors for timely resolution Conduct BQM...Call1point1
Gurgaona month ago- 10. Process Associate Experience : Fresher. Number of vacancies : 5 Location : Gurugram, India Essential Skills : Good verbal and written communication skills for handling calls Graduate / Undergraduate Basic Email Basic MS Excel Basic MS Word Willingness...Call
Rs 2.5 - 4.5 lakhs p.a.
...Key Responsibilities: Handle inbound and outbound calls from international customers in a professional and timely manner. Provide... ..., resolve issues, and guide customers through troubleshooting processes. Maintain a high level of customer satisfaction by addressing...CallWsne Consulting
Gurgaona month agoRs 7.5 - 12.5 lakhs p.a.
...the Vendor Master Maintenance Invoice receipt, verification, and processing accurately. Prioritize processing of urgent/ageing invoices.... ...in handling queries for vendor statement reconciliation through calls and emails. Adhere to client SLAs (Service Level Agreements)...CallIBM
Gurgaon12 days agoRs 4.5 - 9 lakhs p.a.
...related to Google Ads campaigns, billing, and services over voice calls. Provide customer support by guiding clients on Google Ads... ...issues to the appropriate team for resolution. Ensure adherence to digital marketing standards, policies, and voice process guidelines....CallWsne Consulting
Gurgaona month agoRs 1.5 - 3 lakhs p.a.
...Responsibilities: Customer Support : Handle inbound customer calls related to order inquiries, returns, exchanges, product details,... ...Returns & Refunds : Manage return requests, ensure that the return process is smooth, and initiate refunds where applicable. Customer...CallWsne Consulting
Gurgaona month ago- ...Experience Required Job Description Customer Service (International Voice Process) Minimum 56 years in Customer Service (International Voice Process) Strong background in US Calling / US Process Key Responsibilities Handle inbound and outbound calls for US clients...CallUS shift
Shine com
Gurgaon1 day ago - ...Job Description: Policybazaar is hiring a Process Trainer responsible for training new hires, improving team productivity, and enhancing... ...skills, objection handling, and customer interaction Conduct call audits and provide feedback/coaching to improve performance...Call
Policybazaar.Com
Gurgaon2 days ago - ...Teleperformance is hiring for Trainer . Required Skills: 1. Candidate should have at least 2 years of experience in BPO / Call Centre in an International process as a Trainer. 2. Graduation is a must. 3. Should have excellent communication skills. 4. Comfortable to work in...CallShift work
TP Health
Gurgaon7 days ago - ...Responsibilities: Deliver New Hire Training (NHT) for US healthcare voice process Health and Welfare domain Conduct regular refresher and... ...aids Monitor training effectiveness through assessments, mock calls, and certification processes Maintain training MIS and prepare...Call
telus digital philippines
Gurgaon3 days ago - ...technical product-related issues to proper Product Support department Processes a high volume of consumer inquiries of FIS products and services... .... Typically requires two or more years of experience in a call center or customer service-related job in a service industry. One...Call
FIS
Gurgaon2 days ago - ...Minimum 5 Years (Diagnostics Industry) Role Description Deliver process and product training to Sales and Customer Support teams.... ...prescription reading and diagnostics test understanding. Conduct mock call sessions and evaluate call quality. Train new hires on OJT (On...CallTraineeship
Redcliffe Labs
Gurgaon2 days ago Rs 3 - 6.5 lakhs p.a.
...Description We are seeking candidates for the Hiring for International Voice Process position. This role involves interacting with international customers through voice calls, providing them with outstanding service and support. Responsibilities Handle inbound and outbound...CallFlexible hoursNight shiftTaskus
Gurgaon7 days agoRs 2.5 - 4.5 lakhs p.a.
...Key Responsibilities: Voice Process : Handle inbound and outbound calls, addressing customer inquiries, issues, and providing support in a clear and professional manner. Provide accurate information about products/services, troubleshoot issues, and resolve complaints...CallWsne Consulting
Gurgaona month agoRs 4 - 7 lakhs p.a.
...We are hiring for a Customer Service - Voice Process role within a captive unit. The ideal candidate will have excellent communication... ...interactions. Ensure a positive customer experience and strive for first-call resolution. Required Candidate Profile Education:...CallOdd jobWork at officeShift workImaginators Try Going Beyond
Gurgaona month ago- ...Hiring: Process Trainer Location: Gurgaon Industry: International BPO – Voice Process CTC UPTO 9LPA Key Requirements Mandatory... ...Trainers, QAs, and Voice Coaches How to Apply Interested candidates can: Email: [HIDDEN TEXT] Call: (***) ***-****...Call
international bpo
Gurgaon7 days ago - ...trainings performances and preparing participants' score sheets Arrange follow-up training Audit Calls, deliver constructive feedback and counselling employees on Product, Process and Behaviour (whenever it deems fit) ~ Maintain detailed records of workshops conducted,...CallTraineeship
Policybazaar.com
Gurgaon2 days ago - ...caseload effectively and all the competing demands that accompany it Calls upon knowledge of medical conditions, diagnoses and treatments... ...Manages the claimant's expectations throughout the claim process Has the ability to understand how their daily activities/tasks...CallContract work
Sun Life
Gurgaon2 days ago - ...join our growing organization in Gurgaon. In these positions, he/she will be responsible for managing transition calls for record to report and stabilize the process. This job role requires core accounting Record to Report experience with good communication skills as he/she...Call
WM Originals
Gurgaon5 days ago - ...team. The ideal candidate will be responsible for handling feedback calls, managing existing passenger (pax) calls, resolving their queries... ...closely with internal teams to ensure seamless communication and process alignment. Requirements Bachelors degree in any discipline....Call
sharda consultancy services
Gurgaon1 day ago Rs 2.5 - 4.5 lakhs p.a.
...We have urgent openings for a Google Content Summarization Process . This is a fantastic opportunity for both fresh graduates and experienced... ...incentives, meals, cabs, and a night shift allowance . How to Apply ~ To apply, please call Mayank at (***) ***-**** ....CallNight shiftWsne Consulting
Gurgaona month ago- ...Assistant Manager Require Experience in International Chat & Voice Process CTC UPTO 7LPA Require min 1Year as Team Leader Experience... ...Skills US Shifts Mail CV at [HIDDEN TEXT] or call at (***) ***-**** Role and Key Responsibilities : Responsible...CallContract workUS shift
International BPO
Gurgaon12 days ago Rs 8 - 18 lakhs p.a.
...what are we looking for We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant... ...communication skills. Someone who has worked in content moderation, healthcare, banking, finance voice, non voice, blended process....CallFlexible hoursShift workTaskus
Gurgaon7 days ago- ...results-driven Business Development Executive to join our team. Process Engineer - Automation & Robotics responsibilities:... ...and support; answering potential client questions and follow-up call questions; responding to client requests for proposals. Support...CallImmediate startRelocation
kadence automation & robotic systems
Faridabad5 days ago - ...deliver sales-focused training and coaching aligned to Travel Sales processes, including: Consultative selling and needs discovery... ...CSAT trends Sales performance data conversion revenue attach rates Call analysis Customize training modules and refreshers based on process...Call
WNS Assistance
Gurgaon1 day ago - ...and responsibilities: 1) Manage large amounts of incoming phone calls 2) Address customer complaints, research customer issues,... ...3) Escalate customer service issues, if required 4) Update and process information accurately into the case management system(s) and spreadsheets...CallShift work
Firstsource
Gurgaon3 days ago Rs 8 - 18 lakhs p.a.
...service related escalations occurring on account of issues such as call routing, technical outage,unscheduled absences , unscheduled... ...communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS. Would ensure availability of...CallHourly payFull timeShift workWeekend workTaskus
Gurgaon7 days ago- ..., and Facebook. We are inviting applications for the role of Process Developer - Cash & Collections Responsibilities .Collect the... ...between departments to get a resolution .Inbound & outbound calling .Provide payment plans basis customer requirement...Call
Genpact
Gurgaon3 days ago - ...Inviting applications for the role of Process Associate/ Process Developer/Management Trainee- Customer Care This position involves managing inbound calls from our premium North American customer base. You will be responsible for delivering top-tier customer service, aiming...CallTraineeship
Genpact
Gurgaon3 days ago - ...providers to execute and support core IT Service Management (ITSM) processes, including Incident, Request, Change, and Problem Management. In... ...as needed. May be required to support high-severity incidents outside standard business hours on a rotational or on-call basis....CallHybrid workWork at officeRemote job
MKS Inc
Gurgaon7 days ago
