Operation Manager

Avexia Premiere Agra offers rooms with free WiFi in Agra, conveniently set 1.9 km from Akbar's Tomb. Located around 12 km from Taj Mahal, the hotel is also 10 km away from Mankameshwar Temple. American and Indian dishes are served at the in-house restaurant. The rooms comes with air conditioning, a TV with satellite channels, a coffee machine, a shower, free toiletries and a desk. Rooms are complete with a private bathroom, while certain units at the hotel also boast a seating area. Avexia Premiere Agra offers an American or Asian breakfast. The reception at the accommodation can provide tips on the area. Jama Masjid is 10 km from Avexia Premiere Agra, while Agra Fort is 10 km away. Agra is a city offering a discovery of the beautiful era. Agra has a rich history, reflected in its numerous monuments dotted in and around the city. The earliest citation for Agra comes from the mythological era, where the epic Mahabharata refer Agra as ‘Agravana’ meaning paradise in Sanskrit. The city lies in the Western part of Uttar Pradesh on the bank of River Yamuna. Though the wonderful allure of the Taj Mahal attracts people from around the world over to Agra, it is not a standalone attraction. The city offers a trail of fascinating tombs and mausoleums to explore. Acclaimed for its lavish crafts like Pietra Dura (marble inlay) work, rugs and leather goods, and the luscious Petha, Agra equally caters well to shopaholics and foodies. 1. Witness The Charm Of Taj Mahal: The massive ivory-white structure” renowned as the symbol of unconditional love, was built by Emperor Shah Jahan in the loving memory of his third wife Mumtaz Mahal. This mausoleum, is one of the Seven Wonders of the World. Often called the “Jewel of Muslim artistry”, this monument is a frequented tourist spot by people, from all the vertices of the earth. 2. Agra Fort: Here, you can witness mind-blowing beauty of Agra Fort. With rich historical background, this majestic fort marks its place in most-visited tourist place in Agra. Sprawling over an area of 94 acres, this fort has four gates namely the Khizri Gate, Delhi, Lahore Gate and, Amar Singh Gate. The mighty structure displays, elegant artistry of Hindu and, Mughal styles and, visiting this fort is one of the best things to do in Agra. 3. Fatehpur Sikri: It was founded by the Mughal emperor, Akbar. Exhibiting a fusion of Hindu, Jain and Islamic style of architecture, this city is built using the Red sandstone also called as the “Sikri Sandstone”. 4. Jahangir Mahal: Beautifully built Palace for Akbar’s wife Jahangir Mahal, is one of the remarkable places in Agra. Showcasing elegant Islamic architecture, one can take a glance at the exceptional artistry. The major source of attraction of this palace, is the huge bowl carved out of a rock, called the “Hauz-i-Jahangiri”, which was used as the container for fragrant rose water. 5. Jama Masjid: The Jama Masjid is one of the Largest Mosque built by the Mughals in India. This Masjid houses a rectangular open forecourt constructed in 1648 A.D by Shah Jahan’s daughter, Jahanara Begum. The architecture of this monument is done beautifully while imbibing the Iranian architecture and is built using red sandstone and white marble .The construction of Jama Masjid required some 5,000 workers and was completed in a time period of 6 years.

We are hiring an energetic, passionate and experienced candidate for the position of Operation Manager at Avexia Premiere Hotel Agra.

Duties and Responsibilities of Operation Manager:

• Fully responsible for all aspects of all departments.
• Support and work with all Head of Departments in all aspects of running this hotel.
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
• Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required.
• Monitor the purchase / indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
• Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
• Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
• Inspecting all departments for SOP implementation.
• Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
• Monitor the co-ordination between all departments for smooth & efficient operations.
• Assessing and reviewing customer satisfaction and service recovery process.
• Meet all dept. heads to review & train the staff to upkeep the human capital.
• Identifying staff learning needs and assisting with development
• Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
• Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
• Responsible for the overall management of the operation of the hotel.
• Any other duties assigned.

Skills and Requirements:

• Excellent revenue management skills with experience of budgets, P&L's and forecasting.
• Working with colleagues to share skills, knowledge, resources and networks.
• Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation.