Zonal Head

The Zonal Head – Business and Operations (South) will be responsible for managing, strengthening, and scaling DropX Logistics’ existing presence across South India. This role involves end-to-end ownership of business operations, expansion into new cities and regions, and full zone-level P&L responsibility while ensuring operational excellence and client satisfaction. Key Responsibilities Manage and scale DropX’s existing business operations across South India Drive aggressive expansion into new cities and regions across the South Identify, acquire, and manage new clients across e-commerce and quick commerce Strengthen and optimize last-mile delivery and quick commerce operations Build, train, and develop regional, cluster, and station-level leadership teams Own full zone-level P&L including revenue growth, cost per shipment, and manpower optimization Establish strong operational processes, vendor networks, and regional partnerships Drive performance across stations, dark stores, and delivery sites to meet client SLAs Manage key client relationships, negotiations, and escalations Continuously improve operational efficiency, productivity, and service quality across the zone Candidate Requirements Proficiency in multiple South Indian languages such as Kannada, Telugu, Malayalam, and Tamil will be highly preferred 5–12 years of experience in last-mile logistics, e-commerce, or quick commerce operations Prior experience managing Amazon EDSP last-mile operations will be an advantage Proven experience managing multi-city or multi-state operations Strong understanding of P&L management and cost optimization Experience in quick commerce operations (dark stores, hyperlocal delivery) preferred Strong leadership, execution, and problem-solving skills Experience expanding operations into new cities and building teams fro