Head of Sales & Operations - Marketplace | Multi-Category

We’re Hiring: Head of Sales & Operations (Marketplace | Multi-Category) We’re building a high-growth multi-vendor platform across Gyms, Restaurants, Sports, and D2C brands — and we’re looking for a founding leader who can drive both revenue (sales) and execution (operations) from day one. If you’ve scaled supply and revenue at companies like Zomato, Swiggy, or Flipkart — this role is built for you. Role Overview Own end-to-end business growth across: Vendor acquisition (Sales) Vendor onboarding & lifecycle (Operations) Revenue & monetization Category performance City expansion Sales (Revenue Ownership) 1. Vendor Acquisition & Partnerships * Close gyms, restaurants, sports centers & D2C brands * Build city-wise supply acquisition strategy * Drive partnerships & bulk onboarding 2. Revenue Strategy * Define pricing, commissions & monetization models * Launch offers, subscriptions & upsell opportunities * Drive GMV and revenue targets 3. Local Market Expansion * Lead on-ground sales teams * Crack initial supply density in launch cities (e.g., Kanpur) * Build repeatable GTM playbook ⚙️ Operations (Execution Excellence) 1. Vendor Onboarding & Activation * Ensure fast onboarding (KYC, catalog, pricing) * Improve activation rate & time-to-live 2. Vendor Lifecycle Management * Retain and grow vendor revenue * Solve operational issues & escalations * Maintain vendor quality standards 3. Category Operations * Restaurants: Offers, dine-in experience * Gyms: Memberships, trainer availability * D2C: Catalog, inventory & fulfillment 4. Logistics & Fulfillment (D2C) * Manage partners like Shiprocket and Delhivery * Optimize delivery, retu