Average salary: Rs439,582 /yearly
More statsSearch Results: 99 vacancies
Job Title: SPE/SME for webchat
Reporting to: Team Leader
Objectives
Email Management team is part of customer service function of Mortgage servicing.
Associates in this team, respond to customer inquiries ...
...to create consumer-facing Chatbots with personality, character and human user interactions.
Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.
Creative thinking of user’s conversational journey with a...
...stack, microservices and client/server-side APIs, RESTful APIs.
~ Proficiency with RESTful API usage, Integration patterns with OATH, Chat, Streaming, Payments, and CMS.
~ Experience in developing POC's & choosing 3rd party software products, technology frameworks and...
Rs 6 lakh p.a.
...place to ensure your time will come for opportunities in a potential leadership role. Ok, seriously you sound like my ideal match, can we chat?
This is a temporary position to start, based on performance & fit with position the potential to become regular status with benefits...
...while adhering to service level agreements for phone and email cases.
Key job responsibilities
* Respond to Seller Queries via Phone, Chat and Email
* Handle queries from sellers across the world in their time zone
* Follow available guidelines while handling contacts...
...Operations Manager has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills with the help of engineers
Cross-team collaboration...
...large datasets.
3. Collaborate with cross-functional teams to define data requirements and develop data-driven solutions.
4. Utilize Chat GPT, Bing Web Search APIs, and Context Reranker to gather and process information for data analysis and model training.
5. Implement...
...Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards,...
Rs 3 - 6.5 lakhs p.a.
...team & culture
All of the above perks of joining a high potential company very early, along with a competitive market salary.
Let's Chat !
We are now building our leadership team and would love to chat with you
This is a great time to join the rocketship and...
...Who You Are:
This position will be Remote, but you will be working closely with the United States and Canada teams through video chat, instant messaging, e-mail, phone, and our software. It is essential that you have excellent communication skills in English, both written...
Remote job
Rs 25000 - Rs 30000 per month
...Excellent customer service abilities
Roles and Responsibilities
Provide technical support to customers via phone, email, or chat
Assist customers in troubleshooting technical issues
Collaborate with the technical team to resolve complex problems
Ensure customer...
...fast-paced environment, ensuring timely delivery and quality.
• Familiarity with the latest educational tools and tech trends, e.g. Chat GPT, etc.
• Passion for helping others succeed.
Job Overview
• Location: Hyderabad
• Job Type: Full-Time
• Work: Office
•...
...and server support for mostly Windows and some Mac devices
~ Receive and manage incoming queries (Incidents/Requests) from users, via chat, emails & web tickets, also if required call end users.
~ Use experience and good judgement to prioritize issues appropriately and...
...experience in IT service management (Incident, Service requests, knowledge) and has excellent communication skills to support users over voice, chat and email with a strong hold in IT hardware and software troubleshooting's and analytical skills, exhibits excellent customer service...
...equipment’s to keep track of each of their proper functioning and upkeep
# Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
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~ Perform root cause analysis of the tickets...
...a number of communication channels.
Normal daily business as usual includes:
Process incoming emails, outbound calls and live chats from our customers
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with...
...Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution...
..., self-starter with strong verbal and written communication skills who is comfortable interacting with customers via phone, email, and chat
• 5+ years of sales experience with an emphasis on international business development
• Must have a natural ability to engage in business...
...quality issues as they may arise.
Able to provide quantifiable data to all quality judgments that are made.
~ Should have worked in chat process in banking project.
Rotational Shift.
Must have experience in BPO Industry
Contact Person: Neetu- (***) ***-****...
...aligned with assigned sales & revenue target.
Interacts with potential and existing customers through emails, telephone calls, and live chats to close sales & achieve month on month target.
Required Skills, Education & Experience
• Bachelor's degree with 3-5 Years...