Average salary: Rs305,249 /yearly
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Rs 4 - 6 lakhs p.a.
...under pressure while managing multiple interactions. Requirements Key Responsibilities Provide customer support through calls, chats, and emails with a focus on quality and responsiveness Resolve queries and concerns from customers with accuracy, empathy, and...ChatFull timeWeekday workRs 2 - 5 lakhs p.a.
...Jun' 26 Posted 1 day ago Job Be an early applicant About the job Key Responsibilities: 1. Receive inbound calls/emails/chats and ensure that cases and interactions are logged correctly in the required tool 2. Provide recruitment support to candidates (fresh...ChatImmediate startRs 2.65 - 4.25 lakhs p.a.
...Job Be an early applicant About the job Key Responsibilities: 1. Handle 100+ inbound customer calls daily. 2. Manage 150+ chats and support tickets with timely and quality responses. 3. Provide both voice and non-voice customer support activities. 4. Resolve...ChatImmediate startShift work- ...Specialists to joing us. Interested? Requirements What You’ll Do Provide friendly, efficient, and accurate support to customers through chat and email Troubleshoot product questions, account issues, payments, and general inquiries Follow internal procedures to ensure...ChatContract workFreelanceRemote jobShift workRotating shift
Rs 2.16 lakh p.a.
...customer inquiries, resolving issues, and ensuring a positive customer experience. Respond to customer inquiries via phone, email, and chat. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions. Collaborate with...ChatFull timeRemote jobFlexible hours- ...escalating complex problems to the appropriate teams for resolution. Customer Communication: Respond to customer inquiries via email chat and tickets promptly and professionally ensuring a positive and empathetic interaction. Documentation: Maintain accurate records of...ChatFull timeFlexible hours
Definitive Healthcare, India
Bangalore25 days ago Rs 2.16 lakh p.a.
...customer inquiries, resolving issues, and ensuring a positive customer experience. Respond to customer inquiries via phone, email, and chat. Resolve customer issues efficiently and effectively. Maintain accurate records of customer interactions. Collaborate with...ChatFull timeRemote jobFlexible hours- ...satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA...ChatFull timeWorking Monday to FridayFlexible hoursShift work
Trigent Software Private Limited
Bangalore10 days ago - ...overseeing and improving both sales and customer Support functions. This encompasses addressing customer queries through phone calls, chat, and emails as part of the customer support responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answering inbound calls for...ChatImmediate startFlexible hoursNight shift
- ...systems Able to understand and communicate complex agent payments and contract details. Provide excellent service via email live chat SMS and phone and providing answers to incoming inquiries relating the partner insurance agent and their business Develop strong understanding...ChatFull timeContract work
Ethos Life
Bangalore7 days ago - ...The position will play an integral part in the company’s growth initiatives including but not limited to: ~ Handle inbound calls & chats from customers regarding Catalyst products, services, and orders. ~ Provide accurate and timely information to customers, addressing...ChatFull timeNight shift
- ...rotational shift basis. Key Responsibilities: 1. Support our customers in a 24x7 environment, providing high-quality service through chat, phone, and offline communication. 2. Build and maintain comprehensive knowledge of the company's products and services. 3. Resolve...ChatFor contractorsWork at officeImmediate startShift workNight shift
- ...International chat process 1 to 5 years exp Bangalore location-till 7lpa CTC-min graduation required typing speed should be min 35 w/m multi windows chat exp is mandatory and min 1 years exp in international chat is mandatory immediate notice...ChatFull timeImmediate start
Pi Square Technologies
Bangalorea month ago - ...Customer Service Team you will be the first point of contact for our global customers providing unparalleled support via telephone live chat or email. Your responsibilities include: Ensuring first contact resolution and responding promptly to customer inquiries....ChatFull timeWork at officeLocal areaWorldwideShift work
Cigna Group
Bangalorea month ago - ...Respond promptly and professionally to customer inquiries via email phone and live chat. Handle order-related issues including tracking shipping delays returns exchanges and cancellations. Provide accurate product information styling advice and size recommendations based...ChatFull timeShift work
TestHiring
Bangalore10 days ago - ...technical issues and escalating more complex problems to higher level support technicians. You will interact with our customers through phone chat or email. You will help customers resolve issues related to our software products typically focused one main software product while...ChatFull timeImmediate startRemote jobShift work
Applied Systems
Bangalore16 days ago - ...Product and Engineering teams. What Youll Do Customer Support & Case Management Delivertimelyaccuratesupport to customers via chat and email through Intercom Conduct live troubleshooting sessions via Zoom ~ Clearly document customer issues and their resolutions...ChatFull timeHybrid workWork at officeRemote job
SeekOut
Bangalore5 days ago - ...clients, ensuring they receive exceptional service and support. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide detailed information about healthcare services, products, and policies. Assist...ChatFull timeRelocation
- ...delivering a seamless user experience are key. What will be your responsibilities? Handling customer queries, providing chat, voice, and email support. Conducting surveys with customers to understand the usage and overall experience. Collect prompt and...ChatFull timeRelocation packageFlexible hoursNight shift
- ...through multiple communication channels. Responsibilities Provide end-to-end resolution for stakeholder inquiries across Email, Chat, Calls, and Social Media, focusing on drafting clear, professional, and empathetic responses in English. Take complete ownership of...ChatFull timeRemote job
- ...The position will play an integral part in the company’s growth initiatives including but not limited to: ~ Handle inbound calls & chats from customers regarding Catalyst products, services, and orders. ~ Provide accurate and timely information to customers, addressing...ChatFull timeCity centreWork at officeNight shift
- ...Customer Service Team you will be the first point of contact for our global customers providing unparalleled support via telephone live chat or email. Your responsibilities include: Ensuring first contact resolution and responding promptly to customer inquiries....ChatFull time
Cigna Group
Bangalorea month ago Rs 2.5 - 4.2 lakhs p.a.
...time We are looking for a customer-focused and empathetic Customer Support Associate to manage customer interactions across calls, chats, and tickets. The role requires strong communication skills, patience, and the ability to resolve queries efficiently while ensuring a...ChatFull timeWeekday work- ...current news for video content creation. Scripting: Develop concise scripts optimized for social media platforms, utilizing tools like Chat GPT based on selected topics or news. Video Production: Design and edit engaging videos using tools like Canva, CapCut, and Play.ht....ChatContract workRemote job
- ...will be assisting customers in troubleshooting account issues providing account documentation and assisting with escalations via phone chat and email. This is a hybrid position that will require you to assist our Bengaluru City office every now and then for operational purposes...ChatLong term contractFull timeHybrid workWork at officeFlexible hoursShift workNight shiftWeekend workDay shift
Samsara
Bangalorea month ago Rs 22000 per month
...Role Overview: We are looking for a customer-focused professional to handle queries, complaints, and service requests across voice, chat, email, and ticketing platforms. Voice and ticketing experience is mandatory. Key Responsibilities: • Handle customer...ChatFull timeWork at office- ...responsibilities include creating IVR flows integrating CRM systems (e.g. Salesforce) and using Python/ for Serverless real-time voice/chat Contact Flow Design: Developing and optimizing IVR queue management call routing and call back workflows using Amazon Connect....ChatFull timeImmediate start
Maneva Consulting Pvt. Ltd
Bangalore10 days ago - ...Responsibilities WF Real-Time & Planning Support Live Monitoring: Manage real-time Service Levels (SL) and Abandon Rates across Chat Voice Email and Backoffice. Intraday Adjustments: Execute & Ramping & strategies (adding or reducing capacity) based on unexpected...ChatFull timeRemote jobShift work
lastminute.com
Bangalorea month ago Rs 2.5 - 3 lakhs p.a.
...By 30 May' 26 Posted 3 weeks ago Job 64 applicants About the job Key Responsibilities: 1. Handle customer queries via chat in a timely and professional manner 2. Provide accurate information about products/services 3. Resolve customer issues and escalate...ChatImmediate startShift workDay shift- ...providing solutions, guiding team members, and improving support processes. Key Responsibilities Engage with customers via email/chat and resolve complex issues with clarity and empathy. Handle sensitive and ambiguous cases using sound judgment. Resolve escalations...ChatFull timeShift workNight shift
Tekwissen India
Bangalore10 days ago
