Visual Merchandiser Retail

At Heads Up for Tails, we believe great visual merchandising isn’t just about shelves and displays. Spaces where pet parents instantly feel connected to the experience.

We’re looking for a Regional Visual Merchandiser someone who notices details others walk past. Someone who enjoys being on the ground, visiting stores, solving problems, coordinating with teams and ensuring every store feels thoughtfully put together.

Walking into stores and reviewing visual merchandising standards and execution

• Working closely with store teams to identify gaps and improve execution
• Coordinating with vendors to execute signage, fixtures, branding and campaign elements
• Connecting with store managers across the region to review priorities and store standards
• Supporting launches, seasonal campaigns and store refreshes

Execute visual merchandising standards across stores within your region

• Conduct regular store visits and audits to maintain high VM standards
• Ensure in-store communication, signage and branding assets are displayed correctly
• Coordinate with vendors for production, installation and execution requirements
• Partner with store teams to maintain daily VM standards and upkeep
• Adapt visual merchandising guidelines across different store formats while maintaining consistency
• Track quality of execution and proactively identify areas for improvement
• 3–6 years of experience in visual merchandising, retail operations, store experience or related roles
• Experience managing vendors and driving projects from idea to execution
• Strong communication skills and the ability to influence and collaborate with store teams
• Comfortable with regular travel across stores within the region
• Most importantly, someone who cares deeply about creating meaningful experiences for pet parents

Stores consistently feel curated, organised and easy to shop

• Store teams actively take ownership of presentation and upkeep
• Customers enjoy a consistent and thoughtful HUFT experience across locations

For many pet parents, our stores are their first interaction with the HUFT world.

This role helps ensure every store reflects the warmth, care and thoughtfulness people expect from us.

Through strong execution, attention to detail and close collaboration with store teams, you’ll play a meaningful role in shaping how thousands of customers experience HUFT every day.