Senior Business Change and Transformation Manager

This job is with Clifford Chance, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Transformation is part of a global community that improves and modernises how we work to ensure that we deliver outstanding value and experiences to our clients and better ways of working for our people.
Our application of transformation, project management, AI and smart technology and resourcing combine to improve the way we work at Clifford Chance.
The Senior Transformation Manager role will work closely with our Transformation leadership in India and be primarily responsible for delivering large scale transformation projects across our Business Professional (BP) functions and ensuring that the project benefits for our firm and our people are fully realised. This role may also support transformation projects for our Global Business Units (GBU).
The Senior Transformation Manager will primarily with Transformation Portfolio Manager, BP leadership, GBU leadership and local stakeholders; the extent to which the transformation projects yield sustained benefits to our clients and the firm; The Senior Transformation Manager will be primarily responsible for delivering priority transformation projects based on guidance BP functions or Transformation Portfolio manager; resourcing the projects; implementing effective change management and communications plans; In doing so, you will develop a network of sustainable relationships, understanding stakeholder needs, identifying ways to address these needs and demonstrating influencing skills to deliver business objectives.
You may also be asked to provide support to transformation projects related to GBUs
The success of this role will primarily be measured by feedback from BP and local stakeholders; the extent to which the transformation projects yield sustained benefits to our clients and the firm; Helping articulate the vision for transformation and the case for change within the BP function and driving buy in to the vision from internal stakeholders.
Gathering and interpreting data that supports the transformation vision.
Demonstrating world class change management and communication skills.
technology and AI implementation and project management.
Defining and deploying new ways of working on business processes, including technology and AI, resourcing models and digital solutions.
Managing a range of complex improvement and change management projects.
Collaborating effectively with Business Professional stakeholders.
Engaging in managed or self-directed learning to stay up-to-date with the latest advancements in AI and other relevant technologies, and applying this knowledge to drive transformation across the firm.
Your experience
You Will Possess The Following Experience
Track record of delivery of business transformation service change & transformation projects and programmes within a professional services environment.
Management of a number of multi-disciplined, complex and strategically important projects from end-to-end and realised associated benefits.
Prior experience in the application of consulting skills, creative, strategic, critical and organisational thinking is essential.
As a firm, we make a significant investment in training and supporting members of the team through their career with Clifford Chance.
We offer opportunities to access externally recognised training qualifications, including consulting skills, Lean Six Sigma, recognised project management certifications and training in change management and technology. As a global law firm our work spans jurisdictions, cultures, and languages - and so do our people.
Where performing to your highest ability, unlocks equal access to opportunities to learn, thrive and grow.
We combine deep legal expertise and commercial intelligence to grow, transform, protect, and defend our clients' businesses, across every critical moment.
You'll unlock opportunities for clients, across borders, cultures, legal and commercial disciplines.
Our India team is a well-established and integral part of the firm's global operations, delivering high-value support across a wide spectrum of functions. With over 800 business professionals based in Gurugram and Hyderabad, we've been driving operational excellence and innovation for more than 15 years.
We contribute to global success in areas such as Information Technology, Finance, Human Resources, Risk & Compliance, Legal Support, Research & Knowledge, Document Production, Virtual Executive Assistance, Programme Management, Client & Market Development, and Continuous Improvement.
At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.
We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.
We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.
Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm.