Average salary: Rs2,551,773 /yearly
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Rs 25000 - Rs 40000 per month
...Overview
Mid-Level: 4 to 6 years of experience | Full-Time | Noida Sector-132
Qualifications and Skills
Sales experience in UPS systems
Business development expertise
Marketing skills
Sales management proficiency
Proven track record in new business...
Rs 20000 - Rs 40000 per month
Job description
Overseeing the service operations of a company to ensure quality customer support and after-sales services
Auditing the work of the service department to identify inefficiencies and devising solutions
Tracking and monitoring service metrics, such as...
...email to get the initial information about the potential customer, and setting an appointment.
Analyzes customer needs and presents UPS services.
Prepares bids.
Focuses on retaining and penetrating active clients in portfolio.
Completes maintenance, problem resolution...
...frequently asked questions to aid in effective case logging and prioritization
# Maintain and timely update internal tool for agents to speed up response time
# Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely...
...Development and testing the new OS images.
o Firmware SW Life Cycle - keeping Firmware current and stable.
o Hardware Life Cycle - keeping up with 7 year HW refresh cycles.
o 24/7 System support for production systems.
o Capacity management.
o Performance management....
...part of the process and Performing task with accuracy and timelines
Supervise Intercompany reconciliation status and do vital follow-up with relevant Team to get variances resolved before month end
Daily bank reconciliations and clearing. Identify open items and take it...
...and changes - Ensure Infrastructure Team members adhere to quality control and other project standards - Keep Infrastructure Team members up-to-date with current project status and other information - Escalate Basis Team issues to the BASIS team leader for resolution -...
...deliver IT projects as per stakeholder expectations.
Should be customer facing and have managed projects involving IT Infrastructure set up of across geographies.
Candidate should have strong project management knowledge.
Essential Functions
Responsible for planning...
...configuring and managing database activities such as backup/restore databases, creating SQL accounts, creating SQL agent jobs and setting up database replications
Microsoft certification (Azure/Database) is an advantage
Sound troubleshooting skills, analytical thinking,...
...of experience in a technical position and a minimum of 3-5 years of experience as VMware Telco Cloud Platform.
Experience in setting up VMware Telco Cloud Infrastructure/NFVI
Hands on experience under VMware platform like VRO, TCA, vCenter, NSX.
Manage and troubleshoot...
....Adjusting technical information on the account
.Refunding & Billing the customer
.Investigate Process name accounts
.Setting up payment scheme
.Issue relevant system generated letters
.Deal with pre payment account
.Create system generated standard customer...
...sources.
Work closely with DevOps and Infrastructure teams to integrate Grafana with existing monitoring and alerting systems.
Stay up-to-date with the latest trends and best practices in Grafana and data visualization.
Qualification
B-Tech
No. of Positions
1...
...deployment processes to streamline operations.
Monitor system health and performance, proactively addressing issues as they arise.
Stay up-to-date with industry best practices and emerging trends in log management, data analytics, application performance monitoring,...
...identifying the relevant specific components and interfaces needed for putting a winning solution in front of customer. Ability to spin up POCs and customer demos quickly based on customer requirements for next gen technologies will be an added advantage.The individual must...
...analyze call logs to spot most occurring trends to prevent future problems
# Maintain and update self-help documents for customers to speed up resolution time
# Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
# Ensure all...
...High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and...
...exposure and working knowledge of Hadoop eco system services like Hbase, Hive, Spark, Zookeeper, impala, YARN, Kafka.
Expertise in setting up HA for HDFS, YARN, Zookeeper, Hadoop cluster performance tuning, automation experience using scripting languages (Shell, Ansible, Python...
...accurate reports about the performance of the team and the environment that is being serviced. Generate appropriate reports to higher ups within HCL and for the steering committee meetings with the customer. (1.) To adhere to quality standards, regulatory requirements and...
...continuity by performing data maintenance, backup planning and recovery, data reorganization and updating DB statistics.
Schedule and Set up Health checks.
Knowledge on DB2 Utilities: Runstats, Reorg, copy, Recovery, Unload, Load, Repair etc
Worked on data refresh...
...Responsibilities
Generate leads by researching and identifying potential customers
Contact potential customers through cold calling and follow-up calls
Present and promote the products and services to potential customers
Understand customer needs and requirements to provide...