Ticketing jobs in Kota

Job description We are hiring ground staff for our operations in India. This is an excellent opportunity for freshers/entry-level candidates to start a career in the aviation industry. The role involves assisting passengers, ensuring safety, and providing top-notch customer...

 ...Develop custom reports and dashboards (LMS tools + Data Studio/Power BI) Provide Tier 2/3 technical support via Slack, email, or ticket system Create documentation, SOPs, and internal training guides Support upcoming LMS migration (within next 6 months) Ensure GDPR... 

 ...within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure Identify & resolve Service delivery issues in coordination with the Branch Manager Conduct daily 10 min stand up meeting...