Average salary: Rs1,257,405 /yearly
More statsSearch Results: 245 vacancies
...seekers, relaxation seekers, and those looking for cultural immersion.
Role Description
This is a full-time on-site role for a Ticketing Executive at Padmini Travels in Hyderabad. The Ticketing Executive will be responsible for tasks such as ticket sales, communication...
...requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely response of all the tickets raised by the client end user
# Service requests solutioning by maintaining quality parameters
# Act as a custodian of client’s...
...requestor, research or troubleshoot the request and draft response as per defined guidelines
• Monitor and own the assigned cases/ tickets and ensure successful processing of the same adhering to the defined SLAs and case priority
• Receive, review, and process all relevant...
...• Adhering to monthly KPI targets and managing Technical Penalty SLA misses.
• Making sure team updating ticket on time and providing RCA on time
Network Data Admin -- IT Operations Management
Location- Hyderabad/Pune
Notice- up to...
...competency in accurately identifying the scope of work and preparing thorough accurate and detailed schedule estimates.
•Works in ticketing system to solve day-to-day technical requests & escalated issues.
•Coordinate any application changes with stakeholders within the...
...Nortel Cisco Juniper Fujitsu) and other network elements
Knowledge of automated provisioning network telemetry circuit documenting ticketing testing and dispatch systems
Demonstrated ability to identify problems and situations take appropriate action implement solutions...
...email box for incoming queries as well as resolving them as per the agreed SLAs.
· Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow-up purposes.
· Follow-up with requesters/co-functional teams to provide quick...
...day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries...
...Monitor generic email box for incoming queries and acknowledge them as per SLA
• Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow up purposes
• Follow up with requesters/co-functional teams to provide quicker...
...hosting products (cpanel /plesk /vps /cloud /dedicated)
Handling basic escalations and escalating to l3 if required.
Handle all tickets with good efficiency and building good repo with clientele
Follow ITIL Process according to organization perspective
...
...quality teams, or delivering business service solutions, clients can always count on Solugenix.
Job Description:
Work on L1 tickets on the ticketing System.
Set up desktop computers and peripherals and test network connections.
Install and test desktop software...
...products and other aspects of service
To support the TL & Merchandisers in maintaining the stock displays
To support in price ticketing and offer communication display
To replenish stocks regularly between flight breaks
To maintain track of GWP’s and issue as per...
...and Offer Solution to customers.
Research, identify, and resolve customer complaints using applicable software.
Route calls and tickets to appropriate resources and Domains who can best support he user,
Document all call information according to standard operating...
Rs 5 - 40 lakhs p.a.
...maintain cloud security best practices.
Troubleshooting and resolving issues reported by monitoring systems and submitted through the ticketing system of fully documented issues, actions taken, and steps for resolution Monitor system performance and troubleshoot issues...
...Microsoft Exchange
v Microsoft SharePoint
v Microsoft Intune
v Mail Header Analyzing and releasing the Quarantined Emails
v Ticketing Tool
v Remote Support Tools such as LogMeIn and ManageEngine
v SSO Tools such as Azure
· Willingness to solve complicated...
...enhancements, bug fixes as needed to the Salesforce.com platform.
Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
Proactively engage on continuous improvement efforts for application...
...communications and Systems Network Architecture (SNA) concepts
Ability to interpret and utilize assembler output listings.
Monitor ticketing tool to resolve incidents and requests within agreed SLAs.
Adopt to weekends to support which get planned on rotational basis to...
...in prompt delivery & customer service
# Advise and collaborate with the agents on current issues and works toward the resolution of tickets
# Manage and coordinate escalated work orders from the Service Desk team that requires additional troubleshooting and follow-up
#...
...is mandate.
Should have handled deployments on Productions and debugged issues after release.
Should have experience of SNOW Ticketing tools.
Should have experience in troubleshooting PowerBI and Citirix issues.
Should have handled Patching Activities on Azure...
...test cases, and user acceptance testing to ensure the quality and reliability of Salesforce solutions.
~ Work on SF admin Support tickets/incidents
~ Collaborate with cross functional teams, including developers, and other stakeholders, to ensure project success.
~ Elicit...
