Technical support team lead jobs in Kolkatta

 ...Key Responsibilities: Provide technical support to internal teams and resolve IT issues promptly. Install, configure, and maintain hardware and software systems. Monitor and maintain system performance and security. Required Qualifications: ~2+ years of experience... 

 ...skilled and customer-focused Service Desk Lead to join our team. In this role, you'll be instrumental in providing L2.5 support, ensuring exceptional customer experiences,...  ...support for smartphones and smart tablets. Technical Documentation & Learning: Ability to read and... 

 ...Experience : 0-1 year    Key Roles and Responsibilities ~ Onsite Technical Support Executive will work with the Service Delivery Managers to...  ....  ~ Install software / utility by connecting with brand teams  ~ Tool / Software is used by a location (mall, food court, airport... 

 ...Manage a team of service desk executives to ensure prompt responses...  ..., and resolve or escalate technical issues (hardware, software, network...  ...updates and escalations. Lead user training sessions and...  ...with ticketing systems, remote support tools, and ITIL framework.... 

 ...Description The Student Support Executive will be responsible for providing exceptional support and guidance to students throughout their...  ...Communication. ~ Ability to work independently and as part of a team. ~ Excellent problem-solving skills and a proactive attitude.... 

 ...Address customer inquiries via voice and chat support Resolve customer issues with professionalism and efficiency Maintain a positive...  ...and customer-focused mindset Work collaboratively with the team to meet service goals Adhere to company policies and shift schedules... 

~ The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for addressing inquiries, and resolving issues with professionalism. ~ Work from office Required Candidate profile ~ Excellent communication in English ~12th pass/Graduate...

 ...Payroll knowledge Must At least 4-5 years experience in Workday Support Experience in Core HR, Payroll Business process of Workday...  ...enhancements and solutions in conjunction with UK based support teams To manage incidents and problems through to resolution and apply... 

~ Provide customer support via phone, email, and chat ~ Troubleshoot and resolve technical or service-related issues ~ Follow up with customers to ensure issue resolution...  ...to support documentation ~ Meet individual and team performance goals Required Candidate profile ~... 

 ...Work on Rollouts, implementation projects. Lead VIM team for minor projects like upgrade/migration etc. Provide a deep understanding...  ...Qualifications BTech/CA/MBA(Finance) with experience of 15+ years in supporting large engagement for VIM process Experience in... 

 ...Lead, mentor, and coach a group of professionals in the Software Chapter, ensuring technical excellence and continuous learning. Act as a point of...  ...and self-improvement across teams and chapters. Collaborate...  ...practices, and Agile principles. Support the career development of... 

 ...Roles & Responsibilities: More Retail Limited is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify... 

 ...Key Responsibilities Production Support & Maintenance Provide functional and technical support for the Calypso platform . Perform Run the Bank (RTB)...  ...resolve queries. Collaborate with cross-functional teams to improve system functionality. Assist in... 

 ...limits of whats possible. As a Lead Software Engineer at JPMorgan...  ...an integral part of an agile team that works to enhance, build,...  ..., and scalable way. As a core technical contributor, you are responsible...  ...various business functions in support of the firm s business... 

 ...Role: ~ Software Development Lead Project Role Description...  ..., processes, and tools to support a client, project, or entity....  ...also provide leadership to your team, ensuring successful project delivery...  .... Mentorship: Provide technical guidance and mentorship to... 

 ...role and responsibilities This role provides extensive technical exposure to IBM Server and Storage support for IBM clients in Eastern India. The Customer Support...  .... Follow action plans set by L2/L3 support teams for complex problem resolution. Ensure prompt issue... 

 ...permanently. ~ Work with engineering, QA, and product development teams to escalate and resolve product-related issues and identify...  ...Qualification ~4+ years of strong working experience in technical support and L3 roles ~ Bachelor s degree in Computer Science, Information... 

 ...Will Be Serve as contact for external customers by answering technical support telephone calls, chats, and emails. Own Tier 2 AvaTax and...  ...clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and... 

 ...Role Overview: We are seeking a  Lead Software Engineer  with expertise in  Vue.js, Java, and...  ...architecting solutions, leading a development team, and ensuring code quality and performance  . This role requires hands-on technical leadership and collaboration with global teams... 

DESIGNATION: SERVICE DESK ENGINEER DESCRIPTION: Troubleshoot Technology Issues. Install And Maintain Equipment And Software. Ask Questions To Pinpoint The Problem. Perform Remote Troubleshooting. Help New Employees Set Up Their Workstations. Maintain And ...