Tech support manager jobs in Kolkatta

 ...to Saturday (Day shift)  Experience : 0-1 year    Key Roles and Responsibilities ~ Onsite Technical Support Executive will work with the Service Delivery Managers to support Tool / Software implementation and operation.  ~ Install software / utility by connecting with... 

 ...our team. In this role, you'll be instrumental in providing L2.5 support, ensuring exceptional customer experiences, and maintaining our...  ...client-side problems, and basic network troubleshooting. Ticket Management & Resolution: Use probing questions and defined knowledge to... 

 ...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email, and...  ...). Skills: Proficiency with ticketing systems, remote support tools, and ITIL framework. Strong communication skills for conveying... 

~ Provide customer support via phone, email, and chat ~ Troubleshoot and resolve technical or service-related issues ~ Follow up with customers to ensure issue resolution and satisfaction ~ Continuously update product knowledge and contribute to support documentation... 

 ...Key Responsibilities: Provide technical support to internal teams and resolve IT issues promptly. Install, configure, and maintain hardware and software systems. Monitor and maintain system performance and security. Required Qualifications: ~2+ years of experience... 

 ...Description The Student Support Executive will be responsible for providing exceptional support and guidance to students throughout their academic journey. This role involves assisting students with inquiries, addressing their concerns, and ensuring a positive educational... 

 ...Address customer inquiries via voice and chat support Resolve customer issues with professionalism and efficiency Maintain a positive and customer-focused mindset Work collaboratively with the team to meet service goals Adhere to company policies and shift schedules... 

 .../migration etc. Provide a deep understanding of the invoice management business logic, processes, organization and culture. Identify...  ...BTech/CA/MBA(Finance) with experience of 15+ years in supporting large engagement for VIM process Experience in implementation... 

~ The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for addressing inquiries, and resolving issues with professionalism. ~ Work from office Required Candidate profile ~ Excellent communication in English ~12th pass/Graduate...

 ...leader in providing software solution for managing content, processes and cases for organizations...  ..., and team direction to provide the best support to the customer's solution in the cloud...  ...employment, verify identity and maintain employment statistics on applicants. (ref:hirist.tech)

 ...Actively hiring Client Support & Digital Executive Kolkata (Hybrid) Start Date...  ...advisory role in a manner that your portfolio would appear as self managed & by doing so role of Portfolio Managers in the Banking... 

 ...Job Role: Inbound Support Associate – Day Shift (Kolkata) Responsibilities:  Handle inbound calls efficiently and professionally Provide accurate, valid, and complete information by using the right tools and resources Identify candidate's issues and resolve them... 

 ...play a crucial role in the implementation, support, and continuous improvement of SAP...  ...Contingent Workforce, SOW, Profile Worker).- Manage system integrations with SAP, ServiceNow,...  ...reporting and analytics tools (Power BI, Excel, etc.) is an advantage. (ref:hirist.tech)

 ...manufacturing industries.Key Responsibilities :- Lead and support end-to-end implementation of SAP EHS/EHSM solutions- Configure and manage modules related to Volume Tracking, Product...  ...Pune, Mumbai, Kolkata, Chennai & Gurgaon. work mode : HybridExperience : 5 years (ref:hirist.tech)