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...connected customer experience.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person... ...passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve complex customer technical...
Key Responsibilities :- Delivering top-tier support for complex, urgent issues through phone, email, and remote assistance.- Take ownership of Technical Escalations from Tier 1 engineers, assume responsibility for resolutions and customer outcomes, including potential escalation...
...Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the... ...good, come make your next move with Zscaler.
Role: Escalation Engineer
Location: Bangalore
About Us
For over 10 years, Zscaler...
...works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!
At Palo Alto... ...together!
Job Description
Your Career
As a Cloud Escalation Engineer - Prisma Access, your role is pivotal in ensuring the smooth...
...Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the... ...people that want to make a difference.
The Principal Escalation Engineer will be responsible for solving some of the toughest...
...yourself at Barracuda
We are seeking a passionate and hardworking Escalation Engineer who can join our cross functional Agile team. You will have... ...products to our customers. You will also liaise with Support and Engineering teams to resolve customer issues, including working...
...brand? We are seeking an innovative and analytical Risk Manager to support the Prime Video Trust & Safety Operations to define and manage... ...themselves and their children.
As a Risk Manager, Global Escalations, the selected candidate will play an integral part in supporting...
...OperationsPosition Description/Responsibilities:- Hardware and software support and installation- Installation of operating system images to new... ...members to properly manage Stakeholder/customer inquiries and escalate when appropriate- Document solutions for knowledge-base and...
...position delivers effective technical customer support to our rapidly growing customer base,... ...existing internal customers
Resolves escalated customer complaints without the need for... ...but not required.
4+ years Support Engineer experience
Excellent communication skills...
...them and being told that they must change. Engineering ideas to improvise lives, Fraank Systems... ...Backend Development- .NET Monitoring L2 Support Performance Center Root Cause... ...maintain an accurate L2 on-call list.- Handle escalations and serve as the POC for SLA reporting.-...
[Company Name] is seeking a dedicated and skilled Elevator Installer to join our dynamic team. The ideal candidate will be responsible for installing, maintaining, and repairing elevator systems in various buildings. With a focus on safety and efficiency, you will play a key...
Job Overview:We are seeking a Migration Support Engineer with 3 to 5 years of experience to provide technical support and resolve issues during... ...to the Migration Support Lead for further analysis and escalation.Must-Have Skills:Windows Endpoint Support:- Experience in supporting...
...Experience: 6+ years Position Title : Product Support Engineer
Location : Bangalore/Pune, India
Note: Send resumes to: ****@*****.***... ...reported problems.
3. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
4....
...product and team. As part of our Enterprise Support team, you will focus on providing... ...customers and be a lead level III support engineer working on important customer accounts. You... ...summarise cause, recommend solutions and then escalate Be the customer champion by being the...
...That way, Atlassians have more control over supporting their family, personal goals, and other... ...and be a lead level III support engineer working on important customer accounts. You... ...summarise cause, recommend solutions and then escalate
~ Be the customer champion by being the...
...Roles & Responsibilities
Onsite Support: Travel to customer sites to perform installations repairs and maintenance tasks on data... ...identify potential issues and address them before they escalate into problems.
Documentation: Maintain accurate records...
...and Requirements
Role / Job Description
~ The Level 2 Support Engineer position at Lenovo India Private Limited is a challenging role... ...and updates to keep the customer happy.
~ Knowledge on escalation procedures, incident management, problem management including...
...Job Description
The Infrastructure Reliability Engineering - Network Services team provides 2nd level support to manage the daily operations for Visa Incs network... ...coordinate resources where necessary and serve as escalation point to 1st level operational teams.
Respond to...
...monitoring, investigating, and resolving escalated technical incidents and problems to... ...assists with the planning, building and supporting of delivering managed services to meet business... ..., and push the knowledge down to other engineers
Acts as emergency support contact as...
...Description
Manager, Technical Support Engineering is responsible for ensuring the success of our customers by effectively managing a team... ...processes. This role involves handling critical customer escalations, career development of individuals, and project management processes...