Supervisor workforce management jobs in India

 ...Job Description The OPTIMA team is seeking a Capacity Planning and Workforce Managers to establish and lead the team in OPTIMA. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon... 

 ...An WFM provides their respective team with high quality reliable data to support them with management decision-making and provides it’s stakeholders with regular timely and accurate updates,  Need to take care Short term Forecasting, Scheduling and Capacity Planning for the... 

Experience- 3-8 years Location- Hyderabad Role- WFM/RTA Executive Candidate should be from Telecom/E-commerce or banking background Should know basic of WFM like, SLA, shrinkage, attrition, Expiry/ABN, Forecast deviation etc calculations Should be good in excel...

 ...end WFM process. Roles and Responsibilities: 1. Ensure agents adherence are met - Use Nice WFM and Genesys (Pure cloud) to manage all queues to provide direction to the respective LOB’s in order to effectively communicate to the leadership to maintain the agent’s... 

 ...PrismHR is bringing a time and attendance product – PrismHR Workforce Management -- to market. This role’s primary responsibilities are to assist...  ...discrimination by any employee of the Company, including supervisors and co-workers. Privacy Policy: For information about how... 

 ...Job Purpose The Workforce Management – Manager plays a crucial role in ensuring effective and efficient workforce operations within the organization. This position requires a combination of analytical, strategic, and managerial skills to oversee various aspects of capacity... 

 ...employee availability to create efficient and effective schedules Workforce Optimization: • Optimize workforce utilization by balancing...  ...controlling costs Schedule Adherence: • Monitor and manage employee adherence to assigned schedules • Track attendance, breaks... 

 ...Understanding of operational process, logical thinking, reporting and analysis Should be open to change, Multi-tasking skills Team management Own the MIS delivery for the account with respect to all aspects of WFM – Planning, Scheduling, Forecasting, Real Time Management... 

 ...development opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Workforce Management Professional-Staffing, Working towards the fulfilment of demand from project by assigning right resource at right time, with... 

 ...communication—whether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, FRS comprises several key and high-visibility areas that elevate and nurture Target's distinctive... 

Hi, we're Oscar. We're hiring a Workforce Management Specialist to join our Provider Operations team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of... 

 ...transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Program Manager (PM) who is passionate about Operations, has bias for action, and has experience leading multi-organizational projects. Being part... 

 ...Position Statement: The resource will be part of the resource management function at a strategic level, ensuring optimal allocation and utilization of resources to meet business objectives. This role includes forecasting, budgeting, managing utilization thresholds, bench management... 

 ...Required 2 Years experience in Workforce Management (Scheduling, Capacity Planning, RTA, WFM, MIS) CTC: 6 LPA + 50K Allowances Notice- Immediate -15 Days Qualification-Graduate Location- Pune & Bangalore Shifts- 24/7 WFO CONTACT: HR Mayur hidden_mobile... 

 ...across all supported teams and department. Oversee and assist in managing real time allocations of resources, prioritizing certain...  ...expertise in planning and allocating resources. 1+ years’ experience in Workforce Management tools preferably on Verint. ~ Strong Communicator... 

 ...experience in the design, development and implementation of strategic workforce planning, scheduling, RTM and reporting with a very strong...  ...levels, optimize customer satisfaction developed project management skills and proven ability to deliver organizational projects within... 

Responsible for the planning and execution of resource allocation strategies to meet staffing needs through the application of workforce management (WFM) methodologies. Provides multi-level forecasting, scheduling, reporting, real-time monitoring and trend analysis support to... 

 ...are released on time and with accuracy by maintaining tracker. Managing a team   who generates and distribute management reports in accurate...  ...in own function/ client organization - Competent Workforce Intelligence - Understanding of workforce trends on skills (new... 

 ...Company. The client is an American multinational telecommunications conglomerate. JOB SUMMARY` Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for all WFM tasks. within the Fulfillment department. Key... 

 ...investments, analyzing and proposing actions that will improve Contact Center performance, serving as a subject matter expert in Workforce Management (WFM) practices, and providing support to WFM team to ensure all short-term and real-time tasks are completed. ~ Long term...