Average salary: Rs240,000 /yearly
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- ...that inform decision-making across the organization. Customer Service Excellence: Set the benchmark for exceptional customer service... ...establishing service level agreements (SLAs), performance metrics, and quality standards. Develop and implement training programs to enhance...QualityMumbaia month ago
- ...business models. Understanding of Machine Learning / AI platforms. Familiarity with telco infrastructure, including assurance, service quality, inventory, and fulfillment solutions. Proficiency in cloud-native architectures and automation frameworks. Collaborate...QualityMumbaia month ago
- ...them maximize value and navigate challenges. End-to-End Delivery Ownership: Manage the delivery of ARIS, APG, and GRC services, ensuring high-quality, on-time implementations for both new and existing customers. Solution Design and Implementation: Lead the design, configuration...QualityFull timeShift workMumbai19 days ago
- ...is seeking a dedicated Customer Experience Manager to ensure that services delivered by our Business/Service partners and their extended networks consistently meet a pre-defined, best-in-class service quality level. This role is crucial for proactively identifying and resolving...QualityMumbai7 days ago
- ...Documentation: Maintain records and update the knowledge base. Quality Assurance: Ensure consistent and high-quality customer... ...English (verbal & written). Strong problem-solving & customer service skills . Experience with support tools & ticketing systems...QualityMumbai12 days ago
- ...India with diverse experiences in sectors ranging from Professional services, Finances, Pharmaceutical, Manufacturing, F&B, Retail, Logistics... ...Effectively communicate with key stakeholders • Deliver high-quality code for modules and lead testing/support • Efficiently work...QualityPermanent employmentFull timeWork at officeWorldwideMumbaia month ago
- ...Description We are seeking an experienced Assistant Manager - Customer Service to join our team in the freight forwarding business. The ideal... ...Oversee and manage the customer service team to ensure high-quality service delivery. Ensure timely and competitive rate...QualityNavi Mumbai27 days ago
- ...The Index Service Delivery Team Member is a specialized role within the organization, focused on the delivery of business-critical data... ...ensuring compliance with service-level agreements (SLAs) Service Quality Assurance : Ensure all services are delivered in line with...QualityLong term contractMumbai25 days ago
- ...hold deep expertise in Microsoft Dynamics ecosystem and Office 365 services offering wide range of integration projects & quick start-up... ...functional teams to ensure on-time and on-budget delivery of high-quality solutions. Qualifications ~ Bachelor's degree in...QualityFull timeWork at officeMumbaia month ago
- ...Role: Service Coordinator Location: Navi Mumbai Joining: Immediate Experience: 2-3 years As the Service Coordinator, you... ...for the product across multiple deliveries to ensure high product quality. TESSOL's disruptive solutions can reduce distribution costs...QualityFull timeImmediate startMumbaia month ago
- ...selling opportunities to meet annual sales targets. Serve as the single point of contact for clients, ensuring timely and high-quality service delivery. Build strong client relationships by understanding business needs and aligning solutions accordingly. Conduct...QualityFull timeMumbaia month ago
- ...Develop future-state processes focused on enhancing efficiency, quality, and scalability, applying methodologies such as Lean, Six Sigma... ...Experience in managing transformations in business processes, services, or functions. Ability to plan, execute, and monitor activities...QualityMumbai20 days ago
- ...dynamic Head of Support to join our client's team through Acme Services . This pivotal leadership role requires 5+ years of experience... ...to enhance customer satisfaction and loyalty, ensuring high-quality and timely support delivery. Performance Analysis : Apply strong...QualityThane1 day ago
- ...responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening,... ...delivery of required document package to onshore requestor with quality Work closely with implementation and product management on...QualityFlexible hoursMumbai29 days ago
- ...ensure customer satisfaction. Resolve issues related to product, service, billing, or technical problems. Escalate unresolved or... ...complaints. Identify and report recurring issues to improve service quality. Ensure compliance with process guidelines and quality...QualityMumbai11 days ago
- ...developing our people. Scope of Role Our clients choose Managed Services to ensure Geneos is kept up to date, operational and correctly... ...your line manager to include a review of the following: ~ Quality of client communication by providing concise information to the...QualityWork at officeMumbaia month ago
- ...Job Title: Customer Service Executive – Email & Chat Support ???? Location: Andheri East ( Sakinaka) ???? Work Timings: Rotational ?... ...interactions and follow-ups as per company protocol. • Deliver quality support while maintaining a polite and friendly tone. •...QualityShift workNavi Mumbai29 days ago
- ...environment and is passionate about delivering exceptional customer service. Requirements Key Responsibilities: Serve as the... ...multiple accounts, and meet deadlines without compromising on service quality. Collaboration: Team player who can work cross-...QualityFull timeWeekday workMumbaia month ago
- ...cycle and collaborate with cross-functional teams to implement improvements in processes and workflows related to offline support. Quality Tracking Data Hygiene: Monitor and maintain data accuracy in tracking systems. Ensure all customer complaints are properly...QualityMumbai13 days ago
- ...We are seeking a dedicated and enthusiastic Customer Service Representative to join Accenture. In this role, you will be the voice of our... ...usage. On Demand will be implemented if we see dip in the quality of profiles until we scale up. Interested candidates send...QualityWork from homeShift workMumbai28 days ago
