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- ...#callcalibration exercises to ensure consistency among team members' performance. - Utilize QC tools such as #7QC, #SixSigma methodologies, and quality tools to drive process improvements. - Provide feedback to team members on their performance and suggest training or coaching...QualityImmediate startShift workNight shift
TP
Mumbai17 days ago - ...Job Title: Quality Analyst (QA) Location: Malad Working Days: 5 Days (Rotational Shifts) Week Offs: 2 Rotational Week Offs Job Summary: ~ We are looking for a detail-oriented Quality Analyst (QA) to monitor and improve the quality of customer interactions. The...QualityDay shift
TP Vision
Mumbai7 days ago Rs 3 - 8 lakhs p.a.
...identify root causes of issues, and recommend solutions. Process Improvement: Contribute to the development and implementation of quality improvement programs and initiatives. Coaching & Training: Provide coaching and training to agents on quality standards, best...QualityAcme Services
Mumbai17 days ago- ...Key Responsibilities: Monitor and evaluate calls, emails, and back-office processes as per quality standards Share actionable feedback with employees to improve performance Identify gaps in quality and recommend process improvements Create and deliver...QualityPermanent employment
- ...Quality Analyst Location-Malad , Rotation Shift, BPO- Please share your resume to the below mail ID and drop a message or call to the mobile number Mail ID : [HIDDEN TEXT] Contact # (***) ***-**** Audit inbound and outbound interactions handled by Sky RMs...QualityImmediate startRotating shift
TP Conseil
Mumbai3 days ago Rs 1 - 5 lakhs p.a.
...least 3 months of collections experience; DRA certification preferred Perform data analysis and scrutinize client details to meet quality standards Identify process improvements based on study and QA feedback Use tools such as Pareto charts and run charts for performance...QualityShift work1point1
Mumbai23 days ago- ...Description Job Purpose: To ensure that the telecalling operations within the life insurance sales channel adhere to established quality standards and regulatory requirements, thereby enhancing customer satisfaction and operational efficiency. Principal...Quality
Aditya Birla Group
Thane2 days ago Rs 3.5 - 15 lakhs p.a.
...We are seeking a skilled Quality Analyst to join our dynamic team in India. The ideal candidate will be responsible for ensuring the quality of software products through comprehensive testing and validation processes. The Quality Analyst will work closely with developers and...QualitySelectica International Solutions
Thanea month ago- ...Job Title: Quality Analyst We are looking for a Quality Analyst to monitor and improve the quality of client interactions and service delivery processes. This role involves auditing calls, chats, and emails, analysing feedback, and ensuring SOP compliance to enhance...QualityFull time
Rs 3 - 15 lakhs p.a.
...Responsibilities: Conduct various types of testing including UI, API, integration, and performance testing to ensure functionality and quality. Design, develop, and maintain automated test scripts using tools like Selenium WebDriver . Work with version control systems...QualityNatobotics Technologies
Mumbaia month ago- ...and thrive in environments where your work defines the next chapter of an industry, you'll feel right at home here. About the Role: Quality Analyst This isn't a typical Quality Analyst role. At CoinDCX, trust is our most valuable currency, and you are the guardian of...QualityLong term contractWork at officeFlexible hours
CoinDCX
Mumbai3 days ago - ...Skill required: Trust & Safety - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Tamil - Expert About Accenture Accenture is a global professional services company...Quality
Accenture in India
Mumbai16 days ago - ...employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate,...Quality
TaskUs
Mumbai21 days ago - ...with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Quality Analyst to join our team in Hyderbad, Telangana (IN-TG), India (IN). / Data QA What are the job duties for this role? #...QualityHybrid workWork at officeRemote jobFlexible hoursShift work
NTT DATA North America
Mumbai1 day ago Rs 10000 - Rs 12000 per month
...Actively hiring Quality Analyst Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 2,10,000 ₹ 2,00,000 - 2,10,000 /year...QualityImmediate start- About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in...Quality
TaskUs
Mumbai7 days ago Rs 3 - 5 lakhs p.a.
...as JIRA. Validate fixes and ensure follow through to all test cycles. Investigate and recommend remediation strategies for data quality conditions, and process failures. Communicate test status to internal project team Follow best practices and standards for a...QualityRemote jobMerkle BB
Navi Mumbaia month ago- ...Position : Sr. Analyst (Quality Assurance) Location : Mumbai Reporting - QA Team Lead Purpose - Quality Assurance of data collection and client deliverables Type - Hybrid - 3 days in office Key Responsibility Areas Data processing, Data validation...QualityHybrid workWork at office
Nepa
Mumbai2 days ago - ...teams to drive the automation initiatives and maintain the set KPIs- Review automation progress across projects to help ensure code quality standards are maintained throughout- Proactively bringing issues to the attention of team, generating, proposing and implementing innovative...Quality
- ...- Experience in working on documentation of system development, system testing, and the validation life cycle. - Well versed in quality control of clinical trial processes (trial startup, trial conduct, trial closeout), site documentation, and data management workflows...Quality
- ...AxisPhone: Quality/Control/Day 2/CX - Analyst INTERNAL USAGE: No. of Vacancies: Reports to: AxisPhone: Call Quality Lead Is a Team leader No Team Size: Grade: Manager/Senior Manager Business: Retail Operations Department: Axis...Quality
Axis Bank
Mumbai17 days ago - 4-6 years of hands-on experience in Manual Testing [3-5 is also fine] Flair for Functional Testing/Able to Understand IB world and front to back faster. Experience With Python Scripting And/or Other Automation Tools. Deep understanding of the software development and...Quality
Crisil
Mumbai3 days ago - SYX Services Pvt ltd SYX Services Private Limited is a subsidiary of a US based company called Global Industrial Company (NYSE: GIC). We are registered under the Companies Act, 1956, and provide information technology services solely to Global Industrial Company and its ...QualityOngoing contract
global industrial company
Mumbai3 days ago Rs 5 - 9 lakhs p.a.
...Key Responsibilities Conduct quality audits of customer interactions across email, CRM, calls, WhatsApp, and customer portals Review service requests for accuracy, completeness, and compliance with processes Validate customer communication templates and ensure adherence...QualityAxis Finance Afl
Mumbai18 days ago- ...to: Poornata Position Title Function Contact Center Reports to: Function Contact Centre Department Quality Analyst Reports to: Department Quality Designation of the Employee Quality AM/ Quality DM Designation of the...QualityWork from home
Aditya Birla Group
Thane2 days ago - ...Executes the specific inspections on materials, equipments and inspection/installation activities on site. Issues the relevant Quality Records and, when necessary, writes and sends to QC Supervisor non-conformances reports. Controls equipment installation, alignment...QualityImmediate start
OrbiTouch HR (orbiTouch outsourcing pvt ltd)
Mumbai2 days ago Rs 7.5 - 12 lakhs p.a.
Key Responsibilities: Test Planning & Strategy: Develop detailed Test Plans, Test Scenarios, and Test Scripts for ServiceNow HRSD, ITSM, and Employee Center Pro modules. Define test entry/exit criteria, regression scope, and maintain Requirement Traceability Matrix (RTM...QualitySiro Clinpharm
Mumbaia month agoRs 5 - 9.5 lakhs p.a.
...business requirements and acceptance criteria. Execute and review functional, UI, and API tests to validate product functionality and quality. Perform regression testing and maintain continuous test coverage within CI/CD pipelines. Defect Management & Quality Assurance...QualityCsc
Mumbai8 days agoRs 2 - 6 lakhs p.a.
...Job description of SQA (Software Quality Analyst) Functional skills Experience of having led at least one ISO 9001/TL 9000 audit certification/metrics measurement Extensive experience in Software Quality Metrics measurement and improvement Good level knowledge in...QualityComviva Technology
Mumbaia month agoRs 4.5 - 5 lakhs p.a.
...Actively hiring Quality Analyst Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 4,50,000 - 5,00,000 ₹ 4,50,000 - 5,00,000 /year...QualityImmediate start
