Search Results: 172,625 vacancies
Notice Period: Immediate to 15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring...
...APEX FUND SERVICES (India) IS CURRENTLY HIRING
Service Desk Manager (Shift Manager)
Corporate Title
Location: Mumbai, India
About Apex
The Apex Group is a global financial services provider with 13,000 staff across 40+ offices globally. We look to recruit bright...
Skill – Service Desk – Delivery Manager
Level – AD Level (18+ Yrs)
Location – Bangalore
Notice Period – Short Joiners only
Please refer to the below JD:
Location Bangalore India
Position Description Service Desk Delivery Manager – IT Infrastructure Services...
...Location.
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and... ...based on deep product knowledge.
Must have Skills: Service Desk Management,
SSI: Service Desk Voice Support NON-SSI
Good to Have...
...Stealth , CloudForte , Intelliserve
What success looks like in this role:
In this role you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB) achieving accurate & on-time updates that enable Continual improvement
You will have...
...Greetings,
Wipro Pune is Hiring for IT Service Desk Administrator
Requirements:
1. 2-5 years of previous experience in IT helpdesk... ...and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership...
...to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’... ...scorecard is maintained as per SoW with respect to TAT, SLA & hits
# Manage all queries or escalate if not resolve as per the defined...
...Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers... ...that are deemed appropriate for your role and assigned by your manager/supervisor
REQUIRED SKILLS
· Strong written communication...
...Description
Deliver high quality customer service and technical support to our US and... ...maintain and update records in the Incident Management system
Performs analysis of problems... ...submit problem resolutions to the Service Desk knowledge database in order to
assist...
...Cloud Application Operations
Job Type
Contract
JD
Service desk- Should have excellent communication skills. Should have excellent... ...understanding of TCP/IP and networking concepts Configure and Manage Wireless Access Points Troubleshootnetwork and wireless...
...and enterprise consulting firm and the premier provider of supply chain technology & strategy services, material handling automation & robotics, Microsoft solutions and IT managed services. With 20+ years of unmatched domain expertise, enVista serves thousands of leading brands...
...and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding... ...).
This will include the handling of support requests, Team Management, Continuous process improvements focusing on faster resolutions...
...centralized computer systems and taking corrective action when a service disruption occurs. This role will work as part of a larger IT... ...will involve matrix reporting structure with a local team lead and manager as well as a remote technical lead to work with.
This role...
...-leading Design, Engineering and Project Management organization. Created by the integration... ...911, we are a world-leading professional services and project management company dedicated... ...Employer’.
Job Summary
The Global Service Desk is the central point of contact for...
...resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.
Job Title
Analyst - Service Desk
Job Description
First point of contact for Capita Customers, providing 1st Line diagnosis and resolution...
...Technical Associate – Service Desk - ITO079406
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes... ...-service)
• Provide Incident, query and service request management and monitoring (incl. escalation)
• Initial remote desktop...
SERVICE DESK:
Technical Help Desk Support
Min 1 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution).
Experience in Voice and email Support (US client).
Strong customer service & Handling skills.
Excellent written and verbal...
...who designs, configures, and customizes the
ServiceNow platform and the HR Service Delivery (HRSD) application. They also provide end-to-end
support and perform testing, change management, release management, and deployment for the
implemented solutions. Some of the...
...Micro Academy
Job Opportunity for BSc (IT, Computer) or B.Tech , BE, BCA, MTech, MCA, MSc (Computer) graduates !!!
:
L1 Service Desk
Education BSc (IT, Computer) or B.Tech/ BE, BCA, MTech, MCA, MSc
Location - Bangalore (onsite)
24/7 rotational shift.
3...
Hi Greetings,
Roles & Responsibilities.
1. To maintain high login Efficiency (Availability) for customers
2. To resolve tickets within agreed SLA of ticket volume and time
3. To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements...
