Average salary: Rs394,553 /yearly
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...Designation : CONTACT CENTER TRAINER
Job Overview:
The contact centre is the first touch point for any patient reaching out to us... ...and development plan that addresses needs and expectation of the Sales force.
· Create modules focusing on sales & soft skills, communication...
...daily running of the call center & proper resource planning (staff / software etc.)
Applying strategies to meet performance targets for sales and call quality
Liaise with supervisors, team leaders, operatives and third parties to gather information and resolve issues...
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than...
Please find below the Job Description for current hiring requirement.
JD For Premium Voice Process
Process
Voice Process- Work From Office- Noida
Shifts
ROTATIONAL SHIFTS/ROTATIONAL WEEK OFF/5 DAYS WORKING
Education
ANY UG/ GRADUATE/POSTGRADUATE
Interview...
· Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions · Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction · Ability...
Job Description
General Information
Req #
WD00062410
Career area:
Information Technology
Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:
Tuesday, April 30, 2024
Working time:
Full-time
Additional Locations : * India - Karnātaka...
...and AI.
Inviting applications for the role of Senior Manager- Contact Center design
This role is for an individual contributor with... ...technical and domain experts and bring value through disciplined sales pursuit and IT infrastructure design and technical skills.
. You...
This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries ...
...Experience
Weekly off: 5.5 days a week
Shift: Rotational
Salary
22K - 27K CTC
15K - 20,000 take home + 2500 bonus
Relocation bonus:
Rs 10,000
14 days of free accomodation with breakfast
Ticket reimbursement
IT Brisk
Contact
HR HUMERA
(***) ***-****
...dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role... ...proven track record in contact center management, outbound tele sales, and possess strong leadership skills, we want to hear from you!...
...strengthening our dedication to leave the world better than we found it.
We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and...
...solutions based on customer use cases.
~ Good understanding of Contact Center Domain knowledge and CCaaS
~ Technology savvy, experience... ...demos and services with custom tuning as needed.
Assist Sales Engineering Operations Leaders on functional Process Framework development...
...Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Lead Service Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be flexible...
...digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant - Contact center BA!
We are seeking a highly skilled and experienced Nuance Technical Architect with hands on development expertise...
...Job Description:
The Business Development Manager for the AI Contact Centre is responsible for driving
growth and revenue generation... ...needs. The Business Development Manager will work closely with the sales,
marketing, and product development teams to execute strategic...
...looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.
We are looking for talented Contact Center Voice Engineer to be based in Manesar, Gurgaon and collaborate with IT and business stakeholders to effectively support all...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development... ...Additional Salesforce certifications e.g.: Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Marketing Cloud Consultant
...Role/ Job Title: Team Manager Cards Portfolio-Contact Centre
Function/ Department: Credit Card Sales
Job Purpose:
Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business...
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...
