Average salary: Rs1,056,744 /yearly
More statsSearch Results: 268 vacancies
...Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from...
...systems flow, data usage and work processes
# Investigating problem areas followed by the software development life cycle
# Facilitate root cause analysis of the system issues and problem statement
# Identify ideas to improve system performance and impact availability
#...
Rs 4 - 9 lakhs p.a.
...monitor the Backup jobs and dashboard to track the real time backup failures.
6.Proficient in Incident Management, Performance Analysis, Root Cause Analysis and Alert Management.Proficient in Incident Management, Performance Analysis, Root Cause Analysis and Alert Management....
...analysis of respective Operations department.
~ Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs when required.
~Work with the quality team on first time right and...
...feedback/ inputs on the proposed solution
# Review the test cases to check 100% coverage of customer requirements
#
#
~ Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
# Deploy and facilitate new...
...analysts, and business partners.
Apply modern software engineering best practices to create the best outcomes.
Quickly identify defect root causes and drive towards resolution within an incident management lifecycle
Uses a critical thinking and proactive mindset to...
...Exp : 5 yrs
Monday to Friday work from office
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from...
...necessary.
Utilize synchronization editors, web designers, and other relevant tools effectively.
Develop custom connectors and conduct root cause analysis for any issues that arise.
Analyze database queue progress and address any bottlenecks.
Provide weekend and...
...improvements automation and optimization to enhance productivity and efficiency.
Troubleshoot and resolve technical issues performing root cause analysis and implementing corrective actions as needed.
Networks with senior internal and external people in their own area of...
...regional knowledge of suppliers, industry trends and new process/technology.
Problem Solving - Understands and can execute the “three root cause approach” to problem solving – demonstrated ability to lead corrective action plan implementation and validation.
Relationship...
...performing at optimal levels to meet all service level objectives.- Troubleshoot technical issues affecting the infrastructure and determine root cause to resolve problems returning services to normal levels.- Excellent communication for interfacing with developers, users,...
...Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from...
...# Evaluate and recommend solutions to integrate with overall technology ecosystem keeping consistency throughout
# Understand the root cause problem in integrating business and product units
Validate the solution/ prototype from technology, cost structure and customer...
...recovery plans
# Manage the day-to-day operations of the tower
# Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
# Plan for and manage upgradations, migration, maintenance, backup...
...for avoidance as well as general opportunities for incident reduction
Investigates first line incidents assigned and identifies the root cause of incidents and problems
Provides telephonic or chat support to clients when required
Schedules maintenance activity windows...
...surprise escalations and eliminate any revenue leakage
# Resolve project escalations that happen in an expedited fashion ensuring root cause identification and permanent closure
# Mentor and groom PgMs/ PMs on client and account management leadership to enable more hands...
...hands on experience preferred
~Excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions
~Good written and verbal communication skills with an ability to convey complex ideas effectively
~...
...meets requirements for both Functional & Non-Functional aspects.
* Create high quality defects and work with developers to identify the root cause and resolve issues.
* Will work in an Agile/Scrum environment to deliver high quality software against schedules
* Use...
...the clarity of test instructions/SOPs, the quality of the automation, and audit mechanisms (e.g., metrics, alarms, reports, ticketing root causes, etc.). You escalate when automation scripts fail, when tests hit blocks, and when actions needed deviate from SOPs. Where applicable...
...control costs.
Responsibilities
Direct Responsibilities
- A focal point for technical escalations.
- Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes.
- Coordinates...
