Search Results: 4,114 vacancies
...Virtual Networks, subnets, and security groups.
Implement and manage VPN and ExpressRoute connections.
Troubleshooting and Issue Resolution:
Monitor network performance, diagnose and resolve network issues in a timely manner.
Collaborate with L1 and L3 teams to...
...operations. Proactively analyses, troubleshoots and resolves telecommunications systems and circuit issues in a timely manner. Ensure resolution of all open tickets and verifies all issues were properly resolved and documented. Interacts with end-users (including internal &...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
No. of Positions
1
Skill (Primary)
Data Center-...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
No. of Positions
1
Skill (Primary)
Data Center...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Technical Skills (ERS)-Platform-Cloud...
...through the student quality enrolled in every batch.
The Sales Specialist (SS) is the building block of this team. The SS is expected to... ...learning needs.
• Providing detailed information and query resolution regarding all courses.
• Online/ Voice interactions with...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B Tech, B-Tech
Skill (Primary)
Data Center-Network Data-Network...
...can come from anyone on the team.
About this role:
NOC Specialist: Ideal applicant would work with Operations Center located in... ...as required.
Working directly with SaaS provider for fault resolution on application support
Manage Major Incidents P1/P2 by wearing...
...improvement recommendations based upon experiences in Contact Center
Provide Level-3 support to Operations and Delivery to drive incident resolution.
Proactively manage platform and component life-cycle to ensure stability and interoperability (at points of integration)...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
DWP-WPE-ENTERPRISE MOBILITY MANAGEMENT
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B.E, B-Tech
Skill (Primary)
Cloud Services-Platform Engineering...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Tools and Standards (ERS)-EAI Tools...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
No. of Positions
1
Skill (Primary)
Cloud Services...
...DevOps Specialist
Who are we
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software... ...applicable for the organization - for example, Responsiveness, Resolution, Software Quality SLAs, etc.. Ensure that assigned tasks are...
...the process
# Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
# Follow standard processes and procedures to resolve all clientqueries
# Resolve client queries as per the SLA’s defined in...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
No. of Positions
1
Skill (Primary)
DWP-UMC-MESSAGING...
...update employee records, ensuring accuracy and confidentiality
Handle employee queries and concerns, providing timely and effective resolutions
Conduct exit interviews and analyze data to identify trends and areas for improvement
Stay updated with the latest HR trends...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
No. of Positions
1
Skill (Primary)
Tools and Standards...
...team providing 24/7 security support.
Responsible for Incident Validation, Incident Analysis, Solution Recommendation, Escalation resolution, Maintain Knowledge base, Patch implementation.
Responsible for closing incidents/reports.
Taking ownership and accountability...
...Dashboards and views.
Create CloudWatch event rule.
Monitor web-based analytics to track in-app metrics.
Knowledge on creating High resolution Alarms.
Good understanding AWS CloudWatch metrics
Good knowledge on collecting and aggregating Lambda metrics and Logs....
