Search Results: 4,358 vacancies
...to protect the integrity of client engagements.
~Run internet-based checks on individuals (doctors, academics, scientists, policy specialists, strategists, executives, and other experts) and entities with an eye for detail.
~Reviewing and evaluating the completeness, accuracy...
...Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
DWP-UMC-SharePoint Tools
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Data Center-Network Data-Network Data
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B Tech
Skill (Primary)
Cloud Services-Platform Engineering...
...Team members up-to-date with current project status and other information - Escalate Basis Team issues to the BASIS team leader for resolution - Recommend contingency actions if slippage occurs in the project plan - Execute processes within the Basis Team in accordance with...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Application Operations-COTS Apps-SAP
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Cloud Services-Platform Engineering...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Data Center-Network Data-Network Data
...operations. Proactively analyses, troubleshoots and resolves telecommunications systems and circuit issues in a timely manner. Ensure resolution of all open tickets and verifies all issues were properly resolved and documented. Interacts with end-users (including internal &...
...Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
DWP-UCC-Network Voice
...frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Cloud Services-Processes-IT Process...
...outcomes
Customer service background able to empathize with customer and own the issues raised to resolution
Leading team contribution to any queries requiring technical specialist input
Other Required Skills:
Experience in deployment and implementation of any of the...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Technical Skills-Mobile Technologies...
...DevOps Specialist
Who are we?
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software... ...applicable for the organization - for example, Responsiveness, Resolution, Software Quality SLAs, etc.. Ensure that assigned tasks are...
...support staff
Escalate complex problem to appropriate support specialists
Routine maintenance updates with other IT staff and business... ...positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification...
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Data Center-Network Data-Network Data
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B-Tech
Skill (Primary)
Data Center-Network Data-Network Data
...update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification
B.E, B-Tech
Skill (Primary)
Cloud Services-Platform Engineering...
...the process
# Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
# Follow standard processes and procedures to resolve all clientqueries
# Resolve client queries as per the SLA’s defined in...