Average salary: Rs761,424 /yearly
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- To be updated by recruiter.Quality
- ...Required Skills: * Candidate should have at least 1-2 year of experience as a Quality Analyst in international voice or Telecom Process. * Experience in Six sigma tools. * Should have Experience in TNA and TNI, BQ management. * Comfortable to work in night shifts...QualityImmediate startNight shift
TP Vision
Gurgaon8 days ago Rs 1 - 3 lakhs p.a.
• Atleast 1 year years of experience as a Quality Analyst in a BPO environment • Strong knowledge of call audits, quality parameters, and RCA • Excellent communication and analytical skills • Experience with quality monitoring tools and reporting • Ability to coach and...Quality1point1
Delhi24 days agoRs 3 - 5 lakhs p.a.
...A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards. Key responsibilities include : 1. Developing and implementing quality control procedures 2. Analyzing data to identify trends and...QualitySparsa Digital
Gurgaona month agoRs 2.5 - 6 lakhs p.a.
...Key Responsibilities: Implement and manage call quality audits Drive initiatives to enhance customer satisfaction levels Monitor call quality and identify training needs for service improvement Ensure customer interactions align with company standards and guidelines...QualityAakash Educational Services Aesl
Gurgaon25 days agoRs 1 - 6 lakhs p.a.
...experience in collections; DRA certification preferred Perform detailed data analysis and scrutinize client-provided details Meet quality standards and suggest process improvements based on findings Use QA tools such as Pareto charts, run charts for performance...QualityShift work1point1
Gurgaon24 days ago- ...Bachelor's Degree CTC- up to 6 LPA location- Gurgaon Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive...Quality
r3 consultant
Gurgaon11 days ago Rs 4 - 6 lakhs p.a.
...Key Responsibilities: Work Audit and Quality Assurance: Regularly audit team workflows, processes, and outputs to ensure adherence to company policies and standards. Identify gaps, inefficiencies, or errors in work processes and provide actionable feedback. Develop...QualitySparsa Digital
Gurgaona month agoRs 3.5 - 15 lakhs p.a.
...We are seeking a skilled Quality Analyst to join our dynamic team in India. The ideal candidate will be responsible for ensuring the quality of software products through comprehensive testing and validation processes. The Quality Analyst will work closely with developers and...QualitySelectica International Solutions
Gurgaona month ago- ...the wild. We're looking for someone to help vet the visual work we produce for industry-leading companies, and establish a standard of quality for our digital jazz . Responsibilities You'll employ knowledge of manual testing methods to assess and ascertain the...QualityLong term contract
Monks
Gurgaon2 days ago - ...What You'll Do As a Quality Improvement Analyst, you'll support our Consumer Benefit Solutions team by driving process efficiency and continuous improvement. Reporting to the India GCC group and working in coordination with U.S. leadership, you'll help maintain best practice...QualityFull time
Aon
Gurgaon1 day ago - ...Job Title: Sales Call Quality Analyst Location: Chhatarpur Reports To: Quality Manager Job Summary: We are seeking a detail-oriented and analytical Sales Call Quality Analyst to monitor, evaluate, and improve the quality of sales calls. The ideal candidate will...Quality
Dentalkart
Delhi17 days ago - ...Roles and Responsibilities Conduct call audits to ensure quality standards are met. Evaluate calls based on predefined criteria, providing feedback to agents for improvement. Collaborate with team members to identify areas of excellence and implement process improvements...Quality
Policybazaar.com
Gurgaon2 days ago - ...Invoices/queries are handled as per the guidelines Responsible for completing all activities within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable Should deliver 100% accuracy in his/her deliverables....QualityFlexible hours
Rs 2 - 6 lakhs p.a.
...Key responsibilities: Implement and ensure Call Quality Audit. Monitor and evaluate inbound and outbound calls to ensure adherence to quality standards. Provide detailed feedback to agents and team leaders regarding performance and service quality. Conduct regular...QualityAakash Educational Services Aesl
Delhi25 days ago- ...The Role Participates in design of call Performs call monitoring according to monitoring formats & quality standards and provides trend data to the management team. ~ Uses a quality monitoring data management system to compile and track performance at team...Quality
Great Learning
Gurgaon4 days ago Rs 2.4 - 3.6 lakhs p.a.
...Actively hiring Quality Analyst Start Date Starts Immediately CTC (ANNUAL) ₹ 2,40,000 - 3,60,000 ₹ 2,40,000 - 3,60,000 /year...QualityImmediate start- ...What you will do: We're looking for a dynamic Sales Quality Analyst Intern to join our team. As an intern, you'll play a key role in evaluating and improving our sales team's communication. Your main tasks include listening to sales calls, providing constructive feedback...QualityInternship
Accredian
Gurgaon1 day ago - ...Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at Role purpose The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of processes, transactions, and deliverables. The role...QualityLocal area
idp education ltd
Gurgaon4 days ago - ...Key Responsibilities Lead end-to-end quality monitoring for calls, tickets, emails, and digital interactions across inbound, outbound, grievance handling, and collections processes. Design, review, and periodically update quality audit frameworks, scorecards, and evaluation...QualityContract work
Trillionloans
Gurgaon3 days ago - ...Job Title: Quality Analyst Location: Gurgaon, India Reporting to: Assistant Manager Quality About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric...QualityRemote jobShift work
noon
Gurgaon1 day ago - Description :About the Role :We are looking to expand our team by hiring a Sr. Quality Analyst, a team player who is ready to make the role their own and bring their own ideas and innovations to the table. This is an exciting opportunity to be part of a team-building a global...QualityFlexible hours
- ...Role Overview The Quality Analyst (QA) for Call Audit Measurement is responsible for evaluating and improving the quality of customer service through systematic call audits. This role involves assessing calls to ensure they meet established standards and providing actionable...Quality
Abhi Loans
Gurgaon3 days ago - ...Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading...QualityFor contractorsFlexible hoursShift work
Accenture in India
Gurgaon18 days ago Rs 2 - 5 lakhs p.a.
...Title: Medical Clinic Trainer / Quality Analyst Location: Delhi Experience: 2-5 years in training, teaching, healthcare, or QA roles About the Role: We are looking for a knowledgeable and dynamic Medical Clinic Trainer / QA professional with a strong science...QualityMepa2z Llp
Delhi9 days ago- ...Location: CR Park, New Delhi Experience: 1–2 Years Job Type: Full-time Salary:3.6-4.0 LPA Department: Quality Assurance / Software Testing Reports To: QA Lead / Test Manager Job Summary: We are looking for a detail-oriented and motivated Junior Software...QualityFull time
paisalo digital limited
Delhi1 day ago - ...Individual Core : Organized, Result Driven Leadership : Decisive, Responsive Industry Type : Software Product Function : Quality Assurance and Testing Key Skills : Manual Testing Education : Graduate Note: This is a requirement for one of the...QualityWorldwide
Workassist
Gurgaon18 days ago - ...Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities...QualityRemote jobNight shift
Accenture
Gurgaon6 days ago - About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the...QualityRemote job
- ...Skill required: Quality Checks - Operational Audit & Compliance Designation: Quality Assurance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Expert About Accenture Accenture is a global...QualityFor contractorsFlexible hoursShift work
Accenture in India
Gurgaon18 days ago
