About the job

Qualification: HSC (12th Pass)/Graduate
Experience: Freshers & Experienced
Work Mode: Work From Office
Shift: US Shift (Night Shift)
Weekly Off: Saturday & Sunday (Fixed)
Transport: One-way drop facility

Key Responsibilities:

1. Handle inbound calls from US customers regarding healthcare insurance.
2. Assist with claims, eligibility, coverage, payments, and policy-related queries.
3. Resolve queries professionally and escalate complex issues when required.

Note: BE Technical and Hotel Management candidates are not eligible.

Skill(s) required

English Proficiency (Spoken)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Aurangabad only

Other requirements

Excellent English communication skills.

Good customer service and problem-solving skills.

Basic computer and email knowledge.

Comfortable working night shifts and from the office.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,02,000 - 3,03,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 - 3,00,000 /year

2. Variable pay: ₹ 2,000 - 3,000 /year

Perks

5 days a week Cab/Transportation facility Health Insurance Life Insurance

Number of openings

About Hird

Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.

Customer Service Representative - Fresher