Average salary: Rs138,000 /yearly
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...Process Associate - Customer Service - HIG018070
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...
...Position Name : Customer Service Executive Job Profile : - Analyze Customer problems and provide solutions using knowledge-based - Assist less... ...as necessary - Diagnose customer issues through process of elimination by asking probing questions - Document issues appropriately...
...role
Do you love delighting customers? Join our founding team that... ...As a Contact Centre Customer Service your biggest job will be to delight... ...cars, buy them, or need pre-sales and post-sales support. You... ...about the different buy/sell processes in every state
Be willing...
...Associates via internal departments, and/or customers, within targeted timeframes, while... ...provide information and resolve customer service issues.
• Interpret policies, and fully... ...policies, benefits, and claim status.
• Process stop payments and re-issue cheques to...
...Profile: Sales and Support
Location: Gurugram
About Us
Hike Education is one of... ...leverage content, technology, marketing and services to offer quality education at scale in partnership... ...end to end Targets.
Outbound call process (min. 100 - 150 calls in a day)....
Rs 0.26 - 0.32 lakhs p.a.
...journey towards financial success!
Job Overview
Full-Time Customer Service Role for Fresher with less than 1 year of experience in... ...~ Fluent / Excellent Communication Skills
~ International Process
~ Graduation Mandatory
~ Freshers / Experience
~ Voice Process...
Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as External
Clients/Shippers. May support peers with technical or process related
challenges during process execution.
Customer Experience includes...
...provide effective technical support to the process and actively resolve client issues... ...Maintain and update self-help documents for customers to speed up resolution time
# Identify... ...Avoids legal challenges by complying with service agreements
#
# Deliver excellent...
...Customer Service Support Advisor
Job Req ID: 31651
Posting Date: 31 May 2024
Function: Business Services & Operations
Unit: Finance... ...improvement opportunities to improve the customer service team processes.
The skills you’ll need
Complaint Management...
...Customer Service Support Advisor
Job Req ID: 34729
Posting Date: 13 Jun 2024
Function: Business Services & Operations
Unit: Finance... ...improvement opportunities to improve the customer service team processes.
The skills you’ll need
Billing
Communication...
...Responsibilities - Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing... ...lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Supporting the customer through an email...
...uptime on sunshine
About the role
Customer Service associate will represent not just the... ...at converting general inquiries into a sale
Aspire to bring customer delight in... ...Keep records of customer interactions, process customer accounts, and file documents where...
...community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we... ...a meaningful difference in the lives of merchants. Our unique servicing philosophy, Relationship Care® puts your passion to serve – and...
...Job Description: Customer Service/Success About Us: Founded with the vision of becoming the largest... ...complaints, and actively promote sales. The role requires excellent communication... ...needs, and guide them through the service process. 2. Technical Support: Diagnose technical...
...What's the role?
Position: Customer Service Representative
Type: External/Third party payroll
• Support sales team in creating quotations, order entry and support general... ...• Responsible for receiving and processing inbound calls, faxes, emails, chat function...
...Designation: Customer Experience Specialist (US process)
Roles and Responsibilities of a Customer Experience Specialist
· Customer Service through calls
· Ensure timely and accurate service delivery at defined productivity levels
· Build client & domain knowledge to...
...Process Associate – Human Resource Shared Services - COR028696
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes... ...Deliver a quality and professional service to all internal customers and stakeholders
Follow Standard Operating...
...play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is... ...India office is looking for a Customer Service Coordinator to join the team. Our Customer... ...are available throughout the recruitment process and applicants with a disability may...
...SLA delivery along with maintaining high levels of employee and customer satisfaction
Establish & Manage Relationships / Engagement with... ...Identify and drive continuous improvements and initiatives in process
Coach & mentor Team lead so that they are able to manage their...
.../complaints and received from other sources like web, SMS etc. - Will be responsible for solving Agent and Customer queries/complaints - Resolve queries within service standards (Accuracy, TAT, NPS etc.) - Capture data related to queries on system Data Analysis : - Help in Root...