Openings for service desk jobs

 ...Singapore. WPP is a world leader in marketing services, with deep AI, data and technology...  ...issues as they present to the IT Service Desk and a trusted resource for Infrastructure...  ...user experience Who you are: You're open : We are inclusive and collaborative;... 

 ...Job Description External Job Description: - Job Description - Service Desk Analyst (T2) , Service Desk Analyst II (T3), Global Service Desk We're AtkinsRéalis, a world-leading Design, Engineering and Project... 

 ...tools. Highlight and report all major IT issues and risks to Service Manager in a timely manner. Research, test and implement new systems...  ...(may require travel). Other duties in support of the Service Desk, as assigned by the Service Manager, TLs. Experience and... 

 ...and implement corrective actions when an end user has been unsuccessful working under the direction of the Level 1 Customer Service Desk. Incidents that are not resolved at the L1 will be routed to the deskside support team for resolution or as per the KBA defined... 

 ...Singapore. WPP is a world leader in marketing services, with deep AI, data and technology...  ...issues as they present to the IT Service Desk and a trusted resource for Infrastructure...  ...under stress Who you are: You're open : We are inclusive and collaborative;... 

 ...problems, and implement corrective actions when an end user has been unsuccessful working under the direction of the Level 1 Customer • Service Desk. Incidents that are not resolved at the L1 will be routed to the deskside support team for resolution or as per the KBA defined (... 

 ...Primary Purpose of Position: The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms. They serve as members of the ITSC Team by providing technical... 

 ...The purpose of this role is to provide technical support services to staff enabling them to optimise their productivity. The role is highly customer focused and ensures issues are managed, prioritised and resolved within agreed service levels. Key responsibilities: Provides... 

 ...What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms... 

 ...Serving as the first point of contact for customers seeking technical assistance over the phone or email Utilize the JIRA Service Desk Portal to document cases Monitor ticket activity to ensure tickets are being worked and resolved in a timely fashion with accurate... 

 ...Job Summary: The Service Desk Analyst is the first point of contact for end users seeking technical assistance. This role is responsible for providing prompt support, troubleshooting issues, and ensuring incidents and service requests are resolved efficiently to minimize disruption... 

About the Role He/she will be responsible in providing 100% voice support to the clients and online technical resolution. Responsibilities To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies. To ensure...

 ...belong and thrive. Your day at NTT DATA The Senior Managed Services Service Desk Agent is a skilled service desk resource and is responsible...  ...the client. Produces breach and aging reports for tickets opened by the service desk. Identifies gaps and shortcomings in... 

 ...What are we looking for We are seeking a Service Desk Analyst who is eager to take responsibility for the day-to-day operations of managing incidents and service request tickets. The ideal candidate will be customer-focused, possess strong diagnostic abilities, and excel... 

 ...Hiresquad Resources is actively seeking a Service Desk Specialist to provide exceptional technical support to international customers. This is a fantastic opportunity for both freshers and those with up to 1 year of tech support experience who possess excellent English communication... 

 ...DESIGNATION: SERVICE DESK ENGINEER DESCRIPTION: Troubleshoot Technology Issues. Install And Maintain Equipment And Software. Ask Questions To Pinpoint The Problem. Perform Remote Troubleshooting. Help New Employees Set Up Their Workstations. Maintain And... 

Roles and Responsibilities: Provide hardware / software / network problem diagnosis / resolution via telephone for customer s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships with vendors and support staff ...

Job description: TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul. What we are looking for: Infrastructure technical support experience...

 ...We are seeking a Service Desk Engineer to provide technical support to our internal users. The ideal candidate will have strong troubleshooting skills and a commitment to delivering excellent customer service. Responsibilities Provide first-level technical support to... 

 ...Hiresquad Resources is urgently seeking dynamic and articulate Service Desk Engineers to join our client's team. This is an excellent opportunity for individuals ready to kickstart their career in IT support. If you have excellent communication skills in both Hindi and English... 

 ...We are seeking a skilled Service Desk Engineer to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our users, ensuring timely resolution of issues, and contributing to the overall efficiency of our IT operations.... 

 ...center Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity (... 

 ...Role & responsibilities Handle tickets on the helpdesk/service desk efficiently. Troubleshoot desktop hardware and associated peripherals. Navigate user accounts with proficiency. Resolve more complex support ticket requests independently. Provide support and... 

 ...countries. About Enviri GSC Enviri GSC handles a wide range of services, finance and accounting shared services, global HR shared...  ...server hardware ITIL ServiceNow or other cloud-based Help Desk system Use of remote troubleshooting tools e.g., Zoho Azure... 

 ...Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions...  ...our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery... 

 ...and roll-outs and the communication thereof to the end users Assist as required in IT Projects Field incoming requests to the Service Desk via telephone, self-service portal and e-mail to ensure courteous, timely and effective resolution of end user issues Document... 

 ...Details: The Advanced Technical Assistance Team is an elite team of problem solvers taking on challenges that the Service Desk was unable to resolve. Its responsibilities lie predominately in resolving BAU tickets created by the Service Desk, providing feedback... 

 ...We're seeking a highly skilled and customer-focused Service Desk Lead to join our team. In this role, you'll be instrumental in providing L2.5 support, ensuring exceptional customer experiences, and maintaining our IT service levels. If you're adept at troubleshooting infrastructure... 

 ...Provide first-level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications, and...  ...practical experience in the computing industry and corporate service-desk computing environment. ~24x7 shift model (7/365 availability is... 

 ...assistance and troubleshooting to international customers via an international voice process. Serve as a key point of contact on the Service Desk , efficiently handling and resolving technical issues. Utilize ServiceNow for accurate logging, tracking, and management of...