Openings for service desk jobs in Secunderabad

 ...Job Summary: The Service Desk Analyst is the first point of contact for end users seeking technical assistance. This role is responsible for providing prompt support, troubleshooting issues, and ensuring incidents and service requests are resolved efficiently to minimize disruption... 

 ...belong and thrive. Your day at NTT DATA The Senior Managed Services Service Desk Agent is a skilled service desk resource and is responsible...  ...the client. Produces breach and aging reports for tickets opened by the service desk. Identifies gaps and shortcomings in... 

 ...center Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity (... 

Roles and Responsibilities: Provide hardware / software / network problem diagnosis / resolution via telephone for customer s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships with vendors and support staff ...

 ...countries. About Enviri GSC Enviri GSC handles a wide range of services, finance and accounting shared services, global HR shared...  ...server hardware ITIL ServiceNow or other cloud-based Help Desk system Use of remote troubleshooting tools e.g., Zoho Azure... 

 ...Provide first-level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications, and...  ...practical experience in the computing industry and corporate service-desk computing environment. ~24x7 shift model (7/365 availability is... 

 ...assistance and troubleshooting to international customers via an international voice process. Serve as a key point of contact on the Service Desk , efficiently handling and resolving technical issues. Utilize ServiceNow for accurate logging, tracking, and management of... 

 ...Job description The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers.... 

 ...The L2 Service Desk Engineer is responsible for handling day to day responsibilities assigned and more complex technical issues that are escalated from the L1 team. This role requires a deeper understanding of IT systems, networks, and troubleshooting methodologies. The ideal... 

 ...join our team, providing essential support in an international voice environment. If you're a graduate with a strong background in service desk operations and ticketing tools, this role is for you! Key Responsibilities: Provide comprehensive technical assistance and troubleshooting... 

 ...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email, and ticketing systems. Assess, diagnose, and resolve or escalate technical issues (hardware, software, network). Develop, maintain, and... 

 ...etc. We offer the entire range of banking services, investment products and lending solutions...  ...to day requirements of clients - account opening, account changes, remittances, bank transfers...  ...reporting Oversee Service Assistant desk the desk takes care of the paperwork, liasing... 

 ...Overview: Outpace Consulting Services is looking for a Service Desk Associate : Fresher for a leading ITES company. This entry-level role is perfect for individuals eager to start a career in IT support. You'll be the first point of contact for user queries, providing essential... 

 ...Job Summary: ~ We are seeking a proactive and customer-focused Multilingual Support Analyst fluent in Dutch to join our L2 Service Desk team. The role involves providing technical support to end users, troubleshooting and resolving incidents, and ensuring a high level of... 

 ...embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Integrated Services - Service Desk Technician (L1) Integrated Services has basic required experience to interact with customers via telephone, email, portal, to... 

 ...Responsibilities: Respond promptly to incoming inquiries, incidents, and service requests from end-users via phone calls, emails, or the ticketing...  ...service or technical support role, preferably in an IT service desk or incident management environment. Familiarity with ticketing... 

 ...Ghrs Training is looking for a Service Desk Executive to provide essential technical support in an international voice environment. If you're a professional with experience in technical support and proficiency in Microsoft tools, this role is for you! Key Responsibilities... 

Service Desk Management, Support Operations, Point of Sale (POS), Store Devices Description GSPANN is hiring an L2 Support Engineers with expertise in Service Desk Management, Support Operations, and Retail Technologies like POS and store devices. This full-time role involves... 

 ...Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries....  ...relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer... 

 ...have good communication skills. The candidate should not have any MTI Role:  Software Development - Other Industry Type:  IT Services & Consulting Department:  Engineering - Software & QA Employment Type:  Full Time, Permanent Role Category:  Software...