Openings for service desk jobs in Mumbai

 ...Singapore. WPP is a world leader in marketing services, with deep AI, data and technology...  ...issues as they present to the IT Service Desk and a trusted resource for Infrastructure...  ...user experience Who you are: You're open : We are inclusive and collaborative;... 

 ...Singapore. WPP is a world leader in marketing services, with deep AI, data and technology...  ...issues as they present to the IT Service Desk and a trusted resource for Infrastructure...  ...under stress Who you are: You're open : We are inclusive and collaborative;... 

 ...etc. We offer the entire range of banking services, investment products and lending solutions...  ...to day requirements of clients - account opening, account changes, remittances, bank transfers...  ...reporting Oversee Service Assistant desk the desk takes care of the paperwork, liasing... 

 ...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email, and ticketing systems. Assess, diagnose, and resolve or escalate technical issues (hardware, software, network). Develop, maintain, and... 

 ...point of contact for our clients and visitors, providing exceptional service and support. Location: Dadar, Mumbai Salary: 15 - 20k...  ...languages is preferred. Experience in customer service or front desk operations is an advantage. To proceed furtehr, kindly share... 

Role & responsibilities ~ Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. ~24/7 Support Model (L2- Remotely End user Support for US and Canada users.)...

 ...SLA. Monitored and executed all end user calls related to IT Services. All mails to be read thoroughly and replied to all the concerned...  ...follow all IT documentation process Knowledge and work close with service desk & ticketing software tools like remedy, footprint.... 

 ...Respond promptly to incoming inquiries, incidents, and service requests from end-users via phone calls, emails, or the ticketing system....  ...customer service or technical support role, preferably in an IT service desk or incident management environment. Familiarity with ticketing... 

 ...Skills: Oracle Fusion Applications (OFA), Troubleshooting, Level 1, Oracle E-Business Suite, ITIL, Microsoft Certified Technology, Service Desk, Oracle Applications, JOB TITLE: Technical Support Engineer Service Desk JOB PURPOSE: Service Desk operations... 

 ...resolution and escalation management for end-user troubles, application service interruptions and issues. Maintaining and achieving the agreed...  ...Create and maintain IT documentation relating to the Service Desk function (like a best practice) Make continual improvements to... 

 ...seeking a motivated and detail-oriented Receptionist to join our Admin Services team. The ideal candidate will be the first point of contact for...  ..., providing exceptional customer service while managing front desk operations. Responsibilities Greet and welcome visitors in a... 

Role & responsibilities ~ Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. ~24/7 Support Model (L2- Remotely End user Support for US and Canada users.)...

 ...Job Description Job Summary - A skilled Service Desk Consultant with expertise in troubleshooting and supporting end user queries. Proficient in file transfer protocols (FTP, SFTP), secure communication technologies (SSH, SSL), and basic networking concepts, including... 

 ...User Support & Troubleshooting: Provide advanced-level support for Windows 10 related issues, acting as an escalation point for service desk teams. Assist end-users with software installations, configurations, and general technical problems. Automation & Scripting:... 

 ...the status and documenting the progress towards resolution of all open tickets 9. Keeping affected users informed about the progress....  ...utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email... 

 ...accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required... 

 .../cloud). ~ Set up and maintain  incident, problem, change, and service request modules. ~ Customize workflows, automation rules, SLAs,...  ...etc.). ~ Generate reports, dashboards, and metrics for service desk performance. ~ Provide support and training to end-users and internal... 

 ...Strong Communication Skills 1-2 years relevant experience  The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request... 

 ...We are hiring for multiple openings in Mumbai/Navi Mumbai. Details are as follows- # Service Desk L2 ~ Airoli ~4+ years of experience ~ Skills - IT Helpdesk, Technical Service Desk, Ticketing tools, SLA, Incident management, Etc. 2. Service Desk L1 ~ Turbhe... 

 ...issues escalating the team Manager where required. Work closely with all Service Management Seniors and Managers to align process for best working practices. Be involved in all Service Desk activities and to support the Service Desk Analyst ensuring process adherence...