Openings for service desk jobs in Chennai

Roles and Responsibilities: Provide hardware / software / network problem diagnosis / resolution via telephone for customer s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships with vendors and support staff ...

 ...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email, and ticketing systems. Assess, diagnose, and resolve or escalate technical issues (hardware, software, network). Develop, maintain, and... 

 ...Job Responsibilities : Provide exceptional customer service to all end users Consistently demonstrate exceptional customer service...  ...technologies Assist team in the resolution of corporate support service desk tickets within established Service Level Agreement timeframes.... 

 ...etc. We offer the entire range of banking services, investment products and lending solutions...  ...to day requirements of clients - account opening, account changes, remittances, bank transfers...  ...reporting Oversee Service Assistant desk the desk takes care of the paperwork, liasing... 

 ...Senior Service Desk Agent The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. ROLE DESCRIPTION SUMMARY The incumbent is responsible for accurate support and execution of accounts... 

 ...Job Summary: ~ We are seeking a proactive and customer-focused Multilingual Support Analyst fluent in Dutch to join our L2 Service Desk team. The role involves providing technical support to end users, troubleshooting and resolving incidents, and ensuring a high level of... 

 ...knowledge base articles, and user guides. Contribute to IT policies, standards, and best practices. Utilize IT Service Management (ITSM) tools (e.g., Jira Service Desk) for efficient ticket management and reporting. Project Involvement & Collaboration Lead or... 

 ...Responsibilities: Respond promptly to incoming inquiries, incidents, and service requests from end-users via phone calls, emails, or the ticketing...  ...service or technical support role, preferably in an IT service desk or incident management environment. Familiarity with ticketing... 

 ...incident rate. Contact software and hardware vendors to request service regarding defective products. Install personal computers,...  ...Qualifications include: ~4-6 years experience in Desktop or Help Desk Support to domestic and International users in a business setting... 

 ...professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting. • Experience in a L2 service desk/ tech support process providing remote support for Laptops / Desktops • Knowledge of relevant applications and tools specific to... 

 ...accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required... 

 ...friendly and compliant to British Council brand guidelines and Customer Service standards. Provide accurate information, promotional &...  ...villa reception, meet and greet, and integrated customer service desk. Flexibility to work extra hours during registration period in... 

 ...ensure the highest levels of hospitality and service are provided. Represents property...  ...years of experience in guest services, front desk, or related area, OR ~2-year degree in Hotel...  ...contributions. Establish and maintain open, collaborative relationships with... 

 ...that the highest levels of hospitality and service are provided. Represents property...  ...years experience in the guest services, front desk, or related professional area. OR 2-year...  ...team members. Establishes and maintains open, collaborative relationships with employees... 

 ...(TCP/IP, DNS, DHCP). ~ Familiarity with hardware components and peripherals. ~ Proficiency in remote desktop applications and help desk software. ~ Excellent problem-solving skills and attention to detail. ~ Strong communication skills, both verbal and written.... 

 ...Teamware Solutions is seeking a customer-focused Service Desk Analyst to be the first point of contact for all IT-related inquiries and issues. You'll play a vital role in providing essential technical support, troubleshooting problems, and ensuring a positive experience... 

 ...responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head,...  ...duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees... 

Summary As a US IT Technical Sourcing Specialist at Gainwell, you will focus on building talent pipelines, identifying exceptional candidates, and supporting our Talent Acquisition team in meeting critical hiring goals. Your role in our mission Summary We are seeking...

 ...quickly.  Prioritize and manage multiple open issues simultaneously, ensuring adherence...  ...of 3+ years of customer support and help desk experience, with at least 2+ years of experience...  ...with servers like Internet Information Services (IIS), Apache, Tomcat, NGINX, etc.... 

 ...Provide 1st level technical support, service restoration, fulfillment of service  request and advice to users ensuring the maximum availability...  ...candidates:  ∙2- 5 years of work experience in Service Desk/ Tech support process  providing remote support for Laptops / Desktops... 

 ...Engage third parties (as required) to support resolution for Supplier Services Initiate the technical bridge upon Major Incident declaration....  ...the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item... 

 ...Should adhere to SLA’s • To follow up on issues with respective application teams • Working knowledge (ticket creations) on Service Now/JIRA Ticketing tools • Working experience (monitoring server/application alerts) on Monitoring Tools such as SolarWinds, Opsgenie... 

 ...Customers, Product Support Engineers, Platform support engineers, Service Experience Managers, Critical Support Managers, Infrastructure...  ...Good Database and Operating System knowledge ~ Experience in Help Desk/Customer service position is a plus ~ Knowledge of Support... 

 ...Service Desk Executive Level L1 Communication Good (Verbal/Written) Email Email Writing skills Experience Range 2 -3 Years Required Skills Set Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook... 

 ...performance of the department. Assists in implementing the brand s service strategy and applicable brand initiatives in all aspects of the...  ...years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an... 

 ...Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.... 

 ...Digital Execution Specialist functions as part of a team that supports service engagements for key clients. The focus of this role is on...  ...similar product like ServiceNow, Hubspot, Zendesk, JIRA Service Desk, CRM, Zoho ~ Basic industry knowledge of Customer Data Platforms... 

 ...problem restoration within the SW Care process. It would be nice if you also had: Understanding of cloud-native application design principles, microservices, and service orchestration. Knowledge of Agile practices to foster collaboration and continuous integration.... 

As a Senior Technical Specialist you will play a critical role in assessing, planning, and executing high-quality releases on time, with a strong focus on risk mitigation. You will mentor and guide team members, fostering their career growth while driving technical excellence...

Primary Skill - Microsoft SQLServer - T/SQL - Expert - Should know to develop procedures, functions, triggers - Should know performance tuning - Should have worked projects involving large data sets - SSIS - Expert - Should have worked large data loads...