Average salary: Rs646,358 /yearly
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...Job Title: Customer Experience Strategy Manager Reporting to Senior Manager, Consumer Experience Strategy and Operations
Location: Gurgaon... ...with noon.com, the region’s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem...
...We are on the hunt for our next Customer Service Champion!
As part of the Zomato Associate Accelerator Program (ZAAP ), you will join... ...you need to bring to the ‘table’:
Zealous Customer Focus- Experience in a fast-paced customer service and hospitality role. You...
...Designation: Customer Care Specialist (US process)
Job Location- Gurugram, Work from Office mode only
Roles and Responsibilities... ...& Eco Hons)
· Regular MBA, M.Com, MA with min 6 months of experience is required in BPO/KPO (Except MCA and MSC)
· Gap should not...
...User Experience Lead
The Role
Our User Experience Leads are responsible for owning broader parts of the projects they work on, covering... ...product solutions which deliver added value to our existing customers, new customers, and end users
Cutting edge, pro-active...
...Opening for Customer Support Voice/ Chat in a top leading MNC Gurgaon!!!
About The Client-
Our Client is a global professional services company with... ...in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries,...
...About NIIT Ltd.
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool... ...for an experienced UX Lead to build new age learner experiences for end-to-end lifecycle to grow our Customer base and expand NIIT's offerings in line with the latest...
...IGT is looking for Customer Experience Senior Manager - Training Professional (for Voice and Chat /Email Customer Experience Improvement) to join our fast growing International Travel Servicing Operations. If you are a Training professional who is passionate about developing...
...has scaled up rapidly across India with 10% of the overall customer universe already onboarded on the platform.
Having... ...across India
~300 Full time employees
KEY ROLE AREAS
Lead overall customer experience and support team focused on customer escalation resolution...
...with clients, serving as their main point of contact.
Lead and support a team of Customer Success Managers, providing guidance and mentorship to ensure... ...teams to address issues and improve overall customer experience.
Handle escalated client issues with professionalism and...
...We are conducting walkin interviews for the position of Associate Customer Experience at Indias Leading Food Delivery Company in Gurgaon Haryana. on 09/03/2024 and 11/03/2024. Below are the details:
Role: Associate Customer Experience
Job ID: 0023
Company: Indias...
...As an Executive Customer Experience , champion all our users’ happiness. Someone driven by an obsession for providing the absolute best resolution and service to our customers, as well as, amazing support experiences
Core to our culture, you will work in small, fast...
...be a part of the client calibration call to have better understanding of the process
Preferred Competencies
Domain Experience: Customer Service in Retail or BFSI / Payments is added advantage
Channel Experience: Chat or Email & Back Office or Blended (...
...Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999,... ...ensuring a seamless and world-class experience from when customers begin their journey...
...Lead Consultant, User Experience (UX) Designers - CPG051102
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes... ...In this role, we are seeking a creative, thoughtful, and customer-obsessed user experience designer to help us design real-...
About the Role :We are seeking a highly creative and innovative User Experience (UX) Lead to join our team and play a pivotal role in shaping the future of our user interfaces. You will be responsible for leading the design and implementation of AI-powered features, ensuring...
...drive one (or more) business objectives:
Acquisition
Conversion
Retention
Experience
Requirements
Required Skills
· Create various flow documents (Customer Journeys, BRD, and CLMs)
· Strong SOP creation and documentation flair
· Comfort with...
...within our organization.
About Regional Customer Care Team
NielsenIQ’s Regional... ...international team. The ideal candidate will lead a set of clients across markets to ensure... ...Administration/ Management
~15+ years of experience in related field (research agency, marketing...
...opportunities
Identify and implement initiatives to increase overall customer satisfaction
Working on adhoc projects tasks deep dives as... ...needs dictate.
Mandatory voice and customer service experience is required
Qualifications
Any Graduate
Excellent communication...
...Quality Assuance Team lead
Quality Managers shall ensure that the project team delivers to the expectations of the customer / client
and internal stakeholders (operations account... ...Education: Graduate with relevant experience
a. Should have done basic quality...
...Schindler India is poised for a leadership position in India in the short term.
Join us as a
Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)
We Elevate... Your Responsibilities
Role:
The Customer Engineer will be...
