Average salary: Rs2,198,591 /yearly
More statsSearch Results: 24,711 vacancies
...Customer Experience is vital to our long-term profitability. We are hiring for a CEM to own and drive success for our customers. This role includes... ...Success
Achieve allocated sales and revenue targets
Lead and own contract renewals in collaboration with account management...
...Summary:
Under the supervision of the World Area Leader, the Customer Experience Manager is accountable for the day-to-day activities related... ...position has responsibility to provide direction and build a team to lead our efforts to provide customer service establishing internal...
...Description
LotusFlare is seeking a proactive and dynamic Customer Support Lead to join our team. As a Customer Support Lead, you will play... ...streamline support processes and enhance the overall customer experience.
Metrics and Reporting: Propose, set, and monitor key...
...diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and... ...:
To provide service and support to Customers and Commercial Division and be a link... ...where the incumbent needs to contribute:
• Lead on all issues around service quality of...
...Responsibilities
Make Calls to connect with leads in real time
Reply to Direct Chats to... ...-quality relationships with Prospects, Customers, and teams.
Maintain CRM database... ...with teams and ensure that the customer experience is not hampered
Education/Experience...
...Key Responsibilities
Develop and implement a comprehensive customer experience strategy aligned with the company's objectives and values.
Lead cross-functional teams to identify opportunities for improving the customer journey and drive initiatives to enhance customer...
Rs 35 - 40 lakhs p.a.
...large in-house teams
Soft-skills training, speech training, customer interaction training etc.
Sales training
Publish Training... ...Training,Sales Training
Designation: Training Head-Customer Experience-Airoli
Vacancies: 1
Experience: 10.0 Year(s) - 12.0 Year(s...
...Be the first point of escalation on any customer/internal issue
• Approve credit and debit... ...by the One CEX team
• Assists Customer Experience team of representatives with escalated... ...strong problem resolution
• Assist with Lead Assist and Escalation emails
• Provide...
...Adobe XD, Prototyping, Figma, Wireframing.1. Understand and map the existing customer journey2. Work closely with product manager, IT team to improve customer experience3. Design A/B testing experiments with the help of analytics team to improve on customer journeys4. Create...
...confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance... ...- Respond promptly and professionally to customer inquiries received through email, social... ...issues and improve overall customer experience - Meet or exceed productivity and quality...
...virtual first company and your primary work experience will be virtual / working from your home.... ...high-quality software support to our customers and partners. You will be directly interacting... ...and skills. Collaboration with team leads, peers, and the global Support team is essential...
...overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfaction. 5. Proposing and deliberating potential solutions in consultation with clients. 6. Prompting clients to upgrade their...
...Software Engineer who will join a new elite team that focuses on our customer’s needs. This position, as part of R&D, ensures customer... ...level to identify structural improvements and improve the customer experience of our platform. Your most important point of contact will be...
Your Profile
#Monitor and respond to customer reviews, comments, and messages across various social media platforms
#Engage with customers... ..., and changes.
Your Checklist
#Minimum of 1- 2 years experience as a social media representative, or a similar role.
#An year...
...Integration with third party applications.
Unit testing
Follow SDLC using Agile
Desired Skills
· 8 To 12 years of experience working with Adobe Experience Manager 6.4+
· AEM 3rd Party Integration experience should be expected
· AEM Cloud Manager experience...
Rs 5 - 6 lakhs p.a.
...Job Description :
Leading the team members and ensuring the operational metrics have been... ...all the queries/requests/ of the customers.
Responsible for end-to-end performance... ...Designation: Team Lead Customer Operations
Vacancies: 2
Experience: 6.0 Year(s) - 7.0 Year(s)...
...business, rethinking the way we engage with customers and partners, and how the world’s trade... ...with the right tools and seamless experience utilizing a wide variety of technologies... ...internal needs of the team.
In addition, leading product road mapping and backlog...
User Experience Design Job Description :We are looking for a User Experience lead who will architect the user experience design for our main product (the marketing automation suite), websites, and mobile app. Lead the creation of digital products made from a user's perspective...
...We're looking for a Team Lead, Learning Experience Design
This role is Hybrid
Are
you passionate about improving learning experience through... ...design and
development of training content for Cornerstone customers, partners, and
employees. This role is critical in driving...
...Expectation : in the sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of... ...worked at the Agent level, Sr. agent level. Purpose : - The Customer Contact Team Lead will coordinate and lead their team in providing consistent...
