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We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world...
Job description
TECHNOLOGY WALK-IN DRIVE FOR 'ITIL Support with Telecom Domain' SKILL on 22nd April 2024 at PUNE
Greeting from Infosys BPM Ltd.,
You are kindly invited for the Infosys BPM::Technology Walk-In Drive on 22nd April'24 at PUNE.
Interview Information:...
...under pressure and meet deadlines
· Self-motivated and enthusiastic
· Strong customer focus with the ability to communicate on all levels
· Ability to work well under pressure and meet deadlines
· Leadership skills
· Knowledge of ITIL framework would be beneficial....
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.
Job Description
Opening date 20-Mar-2024 Closing date 03-Apr-2024 Job description
Some careers shine brighter than others.
If you're looking for a career...
...based on customer request.
Balance multiple customers for aforementioned needs remotely or onsite.
Who You Are
ITILV3 SO, ITIL 4 Foundation desirable.
Evaluate critical situations and drive appropriate resources and behaviours to resolve incidents.
Ability...
...Selfdisciplined selfmotivated and the ability to organize and prioritize time effectively.
Network services experience is desired.
ITIL V3 Foundation Certification preferred
Education & Certification : Bachelors or masters degree with qualifications in computer...
...Previous experience working in a live application support role and/or ITIL environment
• Experience in a senior technical role, leading... ...of Barclays Group (beneficial)
• Graduate degree
• ITIL v3 or above foundation certified
Where will you be working?
Pune...
...quickly in a dynamic environment
~ Excellent teaming skills, able to work with virtual and global cross-functional teams
~ ITIL certification v3/v4 or an indepth understanding of the ITIL framework is a must
~ Technical competence in Service/Platform/Infrastructure(SaaS...
...- Base SAS, SAS Management Console, SAS Environment Manager
# ITIL management software - ServiceNow, CMDB, Jira, Git
What we’re looking... ...Azure Cloud – COMPUTE, STORAGE, NETWORK, SECURITY
# ITIL v3/v4 Foundation Certification
# Python scripting - Working knowledge...
...2 app support for CSO Production Services across full spectrum of ITIL processes adhering to teams Key Operating Procedures (KOP), main focus... ...service context within a real time distributed environment (ITIL v3 foundation desired)
~ Ability to manage ambiguity, risk, and changing...
...orchestration (Docker, Kubernetes)
API-driven tools and software
ITIL management software - ServiceNow, CMDB, Jira, Git
Middleware /... ...automation.
Ability to travel up to 10% of the time.
ITIL v3/v4 Foundation Certification
ITSM Technologies (JIRA, ServiceNow...
...in similar position
~1+ years' experience working in a production environment or datacenter with heterogeneous IT infrastructure
~ ITIL v3 foundation certification
Knowledge And Skills
Focus on internal IT service delivery and involves interactions directly with...
...skills in MS office – PowerPoint and Excel
What you will need:
~
~ Bachelor’s Degree in Commerce or MBA finance
~ ITIL v3 Foundation or higher desirable
Fluent in English
Excellent communicator – ability to discuss technical and commercial solutions...
Administrations, Management and Troubleshooting of following technologies. CCNP L3 Routing and Switching Dell certified Associate
Networking Dell MXL Switch ITIL V3 / V4 Cisco Router and Core Switch Brocade Fiber Switch Brocade M6505
...models such as ISO/IEC 27001 , PCI DSS and Cobit 5, OWASP & NIST, ITIL.
Experience on Cyber Security tools & technologies.
Good Understanding... .../ CompTIA CySA+ Certification & knowledge - Must Have
ITIL V3/4 Foundation/ Expert certification & knowledge – good to have
...
...Assessment.
~Experience with storage provisioning, compute, management, & backup; ability to assess storage needs & provide solutions
~ITIL v3/v4 foundation certification
Knowledge and skills
~Focus on internal IT service delivery involves interactions directly with...
...Salesforce support (Sales Cloud/Service Cloud & Marketing Cloud) including SME and Analysts activities. A high level of ITIL knowledge at least having ITIL V3 / 4 Foundation. An understanding of Operational Service SLA's, Service Catalogues, Service metrics and monitoring. A...
...service.
Minimum 3 years of relevant experience working as incident/major incident manager.
• Should possess good understanding of ITIL® V3 OR ITIL4 Service Values.
• Should have strong verbal, written communication and interpersonal skills
• Lead role while acting as...
...Directory
~ Ability to troubleshoot technical issues and provide resolutions.
~ Relevant certifications (e.g., Microsoft 365 Certified: Administrator Microsoft Certified: SharePoint Administrator)
~ ITIL v3 Foundation certified
~ Working knowledge of PowerShell....
...cloud (AWS/Azure/GCP) will be an added advantage
o Knowledge on ITIL will be an added advantage
o Ability to explore new age technology... ...Key Technical 'Real World' experience of:
ï' Redhat/Openshift. V3
ï' Understanding of virtualalisation, Physica Infra, Networks,...
