Average salary: Rs1,300,000 /yearly
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We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world...
...problem solving skills (must have)
~ Firewalls/IPTABLES (nice to have)
~ PKI/GPG (nice to have)
~ DB administration skills (Optional)
~ ITIL v3 Foundation (nice to have)
~2+ years IT supervision or equivalent (Preferred)
~ Experience working with larger international...
...solving and communication skills
Experience with working with an ITIL based ITSM tool is a must and if you’ve worked with Jira Service... ...operating systems are beneficial
Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM...
...thereof
Expertise in IT, specifically in the end user support & ITIL environment
Excellent communication and interpersonal skills, and... ...: Bachelors degree in Computer Science or similar field, ITIL V3/V4 Foundation.
Strong writing/documentation skills required...
...-how - Authentication techniques and their integration along with debugging- Working knowledge of Python and Ansible for automation.- ITIL V3/V4 Foundation Certification- ITSM Technologies (JIRA, ServiceNow) awareness and usageSoft skills :- Problem-solving skills, Quick Learner...
...Preferred qualifications
. Effective communicator able to liaise with confidence with both the internal and external parties
. ITIL V3 Foundation Certified
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour...
...troubleshooting knowledge
Working experience on BMC Remedy tool
ITIL certification (added advantage).
Knowledge of Cloud Computing... ...be given preference)
Certifications & Specializations
ITIL V3 / ITIL Advanced
Microsoft Certified: Azure Fundamentals (added...
...Environment
~2+ years of experience in a virtualization environment
~ Industry certifications such as A+, Network+, Security+, MCTS, MCSA, ITIL V3, etc. a plus
~ Troubleshooting, analysis, and creative thinking skills.
~ Understanding of client server technology
~ Skills...
...focused, a team player, and able to work on multiple tasks with minimal supervision.
~ Industry certifications such as VCP,VCAP,DCV, ITIL V3/V4, etc. a plus
~ Advanced level analytical and problem-solving abilities.
~ Should be comfortable with 24*7 support in...
...mentioned inSecondary Skills :- Hands on experience to work in an ITIL structured organisation dealing with Incident / Change / Problem management... ...)- NS5/NSE6- Meraki Certified Meraki Network Operator- Awareness ITIL V3 framework - English speaking & writing skills (ref:hirist.tech)
Rs 11 - 15 lakhs p.a.
...Salesforce Build and Application Maintenance Projects 2 Technical Skills: Good to have CRM experience and salesforce certifications 3 Process: ITIL V3, Project Management, Agile etc 4 Automation: Come up with automation ideas and implement in the project Professional Attributes :...
...Knowledge of ServiceNow Integration Hub, REST, and SOAP APIs.
Experience in designing and implementing integrations with various systems.
Useful Certifications
ServiceNow Certifications
Certified Service Management, Integration Hub
ITIIL v3 or ITIL v4...
...policies etc.)8. Insider Risk Management9. E-Discovery and Audit Good to have:- Experience in creating PowerShell scripts for automation.- ITIL v3/v4 Certification [Optional]- Understanding of Incident Management, Problem Management, Root Cause Analysis, Change Management as per...
...Implementation of approved change requests in line with customer change management process.
~ Responsible for incident life cycle following ITIL / BIC frame work as applicable.
~ Adherence to customer communication etiquette.
~ Ensure stated productivity requirements are...
...of SCCM and Intune
Azure AD
Qualifications:
BE/B.Tech
Certifications such as MS-100 , MS-101 and ITILv4, DP-900, SC-900, ITIL desirable.
Proven experience in a Level 2 support role with a focus on Microsoft 365 services.
Strong understanding of Microsoft...
...teams.
· Excellent written and oral communication skills.
· Relevant experience handling support environments
· Well-versed with ITIL framework.
· Relevant development expertise.
· Should be highly self-driven.
· Should have a willingness to learn, good problem-solving...
...Pvt Ltd.
Type of Employment: Fulltime
Mandate Skillset: IT service desk, Excellent com skills, Active Directory, Printers, ITIL, ITSM, P1 bridge, Server network desktop support
Job Description: Account management, ITSM Tool expertise, Service Now basis knowledge...
...stakeholder relationship building skills.
The positions require a flexible, proactive approach along with a highly organized attitude.
ITIL foundation certified.
Good to have CCNA/AWS/RHCE Certification.
Self-motivated and proactive, with demonstrated creative and...
...Experience using MS Office Tools, Sharepoint schemas and infrastructure, JIRA, Visio, Snagit, Service Now, Agile environment,
~ Good to have – Confluence, wiki documentation, ITIL process, Change Management, Project Estimations, Reporting tools like excel, dashboards,...
...Microsoft Teams
Intune MDM
Integration of SCCM and Intune
Azure AD
Qualifications
~- MS-100, MS-101, DP-900, SC-300, ITIL
~ analytical and problem-solving skills.
~ Strong communication and interpersonal skills.
~ Ability to work independently and as...
...sales cycle
Certifications and Assessments
PMP (Preferred); PMCP - Mandatory (Wipro Internal), Certification in ITF (Wipro Internal) and ITIL Awareness Certification
Knowledge
Must Have : Graduate or equivalent.
Good to have : PMP / PMCP preferred...
...Additional information
Education, qualifications, and certifications
Engineering degree or Equivalent
Certifications: SAFe, ITIL, SYNERGY, PMP or equivalent
Experience
~ Strong experience in product process development (quoting, commercial orders, service transition...
...Very strong sense of ownership
Adapt to change in a dynamic environment
Bag opportunities in ambiguities
Eye on activity resolution
Qualifications :
B.E., B. Tech, or M.C.A.
CISA/ CISM/CISSP/Cloud security [AWS/Azure]
ISO 27001 auditor
ITIL 4.0...
...enhancement requests and defect corrections, while leveraging formal Change Management processes.
Advise on and maintain the use of ITIL and ServiceNow best practices
Collaborate with internal colleagues to design and implement data feeds/interfaces with other systems,...
...negotiation and persuation skills
Good presentation and communication skils
Good knowledge of Industry standards ( ISO 9001, ISO 27001, ITIL, CMMI Development )
Experience in conducting/facing audits
Experience in Risk management
Knowledge of any GRC tool will be an...
...operations of Cisco, Fortigate, F5 and Palo Alto Devices For example: For example: Cisco- ACI ,Nexus switches and Router.
Good Knowledge of ITIL, framework good exposure of Service management.
Experience on designing network, routing and switching administration, including...
...feasibility, cost, time required and compatibility.
Qualification :
BE/B.Tech
Certifications - MS-100 , DP-900, SC-900, ITIL
Requirement:
# Office 365 deployment and Migration for medium-sized clients.
# Should be able to advise and consult on...
...externally with onshore clients both written and verbal.
~ Good working knowledge of the Information Technology Infrastructure Library (ITIL) to recognize appropriate aspects in the incident, problem, and change processes and improvements
~3 to 4 years overall experience in...
...Skills: linux,docker,kubernetes,aws,azure,gcp,ansible,terraform,chef,puppet,jenkins,git,bash,python,powershell,ruby,yaml,json,sql,networking,virtualization,cloud infrastructure,performance tuning,automation,logging,continuous integration,security,agile,scrum,itil,jira,confluence
...SLA, and work as per defined Support process & Practices.
Responsibilities
. Experience in ServiceNow , similar ITSM tools.
. ITIL certifications preferred.
. End user issue analysis. , follow up and provide resolution.
. Co-ordinate end to end written...