...production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: - Manage critical incidents and ensure timely...
...scripting/Python.
knowledge on informatica 10.4 and Datastage
Managing the 24/7 PROD support environment(oncall)
Good experience in incident & change management
Candidate Profile:
# Bachelor’s degree in Information Technology, Computer Science, Engineering or...
...provide ongoing support for GCP services, working closely with development and operations teams.
8. Perform root cause analysis for incidents and implement preventive measures.
9. Develop and maintain scripts and automation workflows to streamline repetitive tasks and...
...teams to ensure compatibility and functionality of patches across various systems and applications.
· Monitor and respond to security incidents and alerts related to vulnerabilities.
· Maintain up-to-date knowledge of emerging threats, vulnerabilities, and security trends,...
...Job Description
The Incident Leader facilitates coordinated response to drive accelerated service restoration and minimize the impact of major incidents that disrupt systems, services, operations, and impact clients. The position requires strong collaboration, decision-...
...on Workday ADP integrations.
Must be having good Communication skills.
Exposure to Workday Production Support Activities, Incident and change management.
Participated in Workday bi-annual Releases assessment and testing.
Keen to work as individual developer...
...Experienced (relevant combo of work and education) Education Desired :
General Equivalency Diploma Travel Percentage :
0% Senior Incident Manager - 24/7 Rotational Shifts
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on...
...administrator or desktop systems engineer role.- Advanced skills in the standard tools, concepts, and practices of IT technical support and incident management - Strong ability to analyze root cause and troubleshoot technical issues independently- Expert level of knowledge of...
SSE - Major Incident Manager
Position Description
* Establishing & Issuing Customer & CGI communications
* Communicate status and act as the central communication point
* Interlock with the technical teams for incident resolution
* Ability to get the right support...
...Business Technology Platform cloud services delivered to our internal and external customers. We ensure the 7/24 System Monitoring, Incident management, drive improvements via our Problem Management process, create transparency via our reports, meetings and communication channels...
...Description
Salesforce’s Centralized Incident Response Team is an expert group of technical incident management engineers whose primary responsibility is ensuring the rapid mitigation of any severe events undermining the success of Salesforce’s customers and partners. We...
...Responsibilities: a-Strong troubleshooting skills with proven ability to analyze and determine root cause b-Experience in ITIL processes: Incident, Problem and Change Management c-In depth knowledge of ASE versions 155 through to 160 SP03 Replication Server versions 157 160 d-...
...promotion preparation.- Provide defect support and remediation.- Provide Service Level module, Service catalog requests, catalog tasks and Incident support.- Open and work on tickets with ServiceNow support formerly known as 'High Importance' (HI) support.- Implement data changes...
...improve performance.
§ Collaboration: Work closely with business stakeholders and cross-functional teams to troubleshoot and resolve data integration-related problems.
On-Call Support: Provide on-call support as needed to address critical production incidents...
...hours, only on call support)
Job Description:
Analyze Data and create Reports for Service Management KPIs and performance, e.g. Incident Management, Problem Management and Change Management.
Identify process gaps and follow up on mitigation.
Support IT Service Reviews...
...with the intention to exceed client expectations: -
Job Description
Preferred Knowledge
The role requires efficient incident response and digital forensics skills to minimise the impact of cyber risks. The individual will oversee Security monitoring, Security...
...information and technology risks.
Learn more about our Cyber Risk Practice.
Work you’ll do
The role requires efficient incident response and digital forensics skills to minimize the impact of cyber risks. The individual will oversee Security monitoring,...
...with the IT and security teams to fix and remediate the identified vulnerabilities and threats.- Investigate and document security incidents to understand the root cause and implement corrective actions.- Respond to security breaches and incidents promptly.- Develop, implement...
...Lead Consultant - Incident Manager – Production Support - ITO079777
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...
...Global Information Security – GBS (Global Business Services)
Are you an experienced IT security professional with a passion for incident response? Do you thrive in a global environment and enjoy collaborating with cross-functional teams? If so, we have an exciting...
About the Role :We are seeking a highly experienced and results-oriented Change & Major Incident Management Specialist to join our growing team. In this critical role, you will play a dual role, ensuring both the smooth implementation of changes and the effective resolution...
Rs 2 - 5.5 lakhs p.a.
...defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats
Title Associate L1
Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution,...
...Good To Have Skills: Experience with Dynatrace APM. - Strong understanding of IT service management processes. - Experience with incident management and problem management. - Experience with change management and release management. Additional Information: - The candidate...
Responsibilities : Incident Detection and Response : - Monitor security alerts and events to identify potential security incidents.- Investigate and analyze security alerts, incidents, and anomalies.- Provide timely and effective response to identified security incidents.Security...
...administrator or desktop systems engineer role.- Advanced skills in the standard tools, concepts, and practices of IT technical support and incident management- Strong ability to analyze root cause and troubleshoot technical issues independently- Expert level of knowledge of...
...anomalies. Ensure prompt response to alerts, assess their severity, and guide the team in appropriate actions to ensure service continuity.- Incident Management : Act as the escalation point for all incidents related to service continuity, providing expert guidance to the team in...
...Department : DD&IT (Digital Data)
Are you an experienced IT professional with a passion for managing change and incidents? Are you ready to take on a new challenge in a global healthcare company? We are looking for an Incident/Problem and Change manager to join our...
...SNOW SecOps & SIR
Location: Bengaluru / Chennai
Role Description:
~ The Servicenow SecOps & SIR(Security Incident Response, Vulnerability Response) developer would need to have at least 5+years of experience with more than 2 year of experience in Security Incident...
...includes out of hours.Job Description :- Support and implement changes to the Z Storage estate within LBG as required.- Resolution of incidents and problems across the LBG estate in line with LBG KPI's.- Assist the z/Storage team in war room/conference calls with incident...
...debug experience Required Mandatory Skills :- Should understand codes in Java, JavaScript, SQL, React, and Redox- L2 Level support, Incident Management, Change Management- Agile Release Management Jira, GitHub, etc.- AWS SaaS amp Micro service- Elastic search, Cloud WatchWe...