Inbound tech support process jobs

 ...Roles & Responsibilities Handle customer queries through inbound/outbound calls in an international process. Provide accurate information and resolve customer concerns in a professional manner. Maintain a high level of customer satisfaction by delivering quality service... 

 ...unifyCX ( is an emerging Global Business Process Outsourcing company with a strong presence...  ...members all over the world dedicated to supporting our international clientele. At unifyCX...  ...are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer... 

 ...Key Responsibilities : Provide real-time technical support to international clients via chat/email (non-voice)....  ...with clarity and accuracy. Collaborate with internal tech teams to provide feedback and suggest process improvements. Stay updated on product and system... 

 ...Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. Full-Time positions available Shifts available between 4pm-10am IST Fluent in speaking, writing... 

 ...Key Responsibilities : Answer Inbound Calls : Handle customer calls regarding product inquiries, complaints, or issues Customer Support : Provide accurate and timely information to customers regarding products, services, and policies Problem Resolution : Address... 

 ...Branch: 12th Pass (HSE)-12thpass Sublocation: Thane We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved . Ideal candidates... 

 ...Hiring for Broadband – Voice Support Process: International – Broadband / Technical Support (Voice & Chat) Location: [Malad ] Salary...  ...(Take Home) + Performance Incentives Job Role: Handle inbound & outbound customer queries via voice and chat . Assist... 

 ...We are hiring Technical Voice Process professionals for a leading MNC. The ideal candidate will have a background in technical support and troubleshooting, with excellent communication skills. If you are an immediate joiner and are comfortable with rotational shifts, we... 

 ...Maintain high levels of customer satisfaction and adhere to process SLAs. Stay updated with product knowledge, new technologies,...  ...Skills (Good to Have): Prior experience in a customer service or tech support role (voice process). Familiarity with CRM tools and... 

 ...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling...  ...PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - ****@*****.***@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance /... 

 ...0 AM to 5:00 PM (Any 9.5 hours rotational shift ) Process : Voice (Customer Service/Technical Support) Working Days : 5 days with 2 rotational offs (split...  ...-related issues in a professional manner. Handle inbound/outbound calls, ensuring high-quality communication.... 

 ...Assisting the USA customers through Inbound calls Must have experience into handling international calls. Required Skills Desired Skills : Excellent Communication Skills both in Verbal and written communication. Must be flexible to work in rotational night shift.... 

 ...Job Title Sr Associate, Client Tech Support Engineering What Does a great Client...  ...and credit union regulations, transaction processing, and loan documentation, along with excellent...  ...like Symitar. Manage and respond to inbound calls from clients, ensuring timely and... 

 ...Role: Customer Care (Voice – Non-Tech Support) Industry: Open Locations: Bangalore: Electronic City office Pune: Hinjewadi...  ...Demonstrated empathy and problem-solving approach Prior voice process experience (Non-Tech Support) preferred Interview Process:... 

 ...We are seeking a Telecaller to handle both inbound and outbound calls . This is an excellent opportunity for motivated individuals who are looking to join a dynamic team. The role primarily involves calling candidates and scheduling interviews. Both freshers and experienced... 

 ...professional with deep expertise in Generative AI tools and Robotic Process Automation (RPA) using Automation Anywhere. The successful...  ...implementations, ensuring minimal disruption to operations and managing user support requests effectively. Ensure compliance with IT controls and... 

 ...behalf of the team. Job Description Senior IT Infrastructure Process & Project Specialist Location: [Bangalore] Employment Type...  ...project management methodologies; provide escalation and support as needed. Create executive-ready presentations post derived... 

 ...my stores colleagues whenever they seek support  • To Probe, Triage and Dispatch Jobs for...  ...right skill @ the right time  • Handle Inbound / Outbound Calls within the Key Performance...  ...Partnering with business leads to bridge process gaps as a part of continuous improvement... 

 ...solutions, SAP SD (Sales and Distribution) processes along with other Integration solutions....  ...providing module configuration and analysis support. As part of the Integration Center of...  ...Execute end to end EDI testing for different Inbound and Outbound documents Work with Trading... 

 ...Sys Admin will be on the front lines of Postman's IT Support systems. You'll provide world-class tech support to fellow Postmanauts in need of help. As the...  ...scalable identity and access management solutions and processes Ensure SLA's are well defined (and met) as related... 

 ...We are hiring enthusiastic freshers and experienced candidates for multiple voice-based roles in leading banking processes including inbound customer support, reminder calling, and outbound sales. This is a great opportunity to start or grow your career in the BFSI (Banking... 

 ...Job Description Role: L2 Technical Support Engineer Who are we looking for...  ...computer systems, mobile devices, and other tech products Familiarity with remote...  ..., AWS environment Aware of ITSM Process (Incident management) Inbound calls taking Talk to End Users... 

 ...Job Opening with Quesscorp Ltd - MNC Client Looking for Technical Support Engineer Migrating workstations from one domain to other domain using manual and automated process. • Documenting a service request and change request using ITSM Iris service now tool.... 

 ...firewalls. Provide Level 1 and Level 2 support for hardware, software, and network-...  ...regular data backup and system recovery processes are in place and functioning. Maintain...  ...practices. Manage and maintain outbound/inbound dialer systems (predictive, preview, progressive... 

 ...Handle international outbound calls related to technical support Communicate clearly and effectively in English with customers Assist in resolving basic technical issues and escalate complex ones Maintain a positive and professional tone during calls Work as part... 

Good communication skills in English Presence of mind and quick thinking Ready to take on challenges and adapt to dynamic situations Ability to work effectively in a team environment Job Benefits: Fixed shift timing Fixed weekly off Timely salary payments...

 ...Openings for highly skilled Global Technical Support Engineer (GSD Process) to provide enterprise-level support to one of our reputed client (MNC). Experience : 0 – 1 year. Notice Period : Immediate or serving the notice period. Salary : As per Company norms+Night... 

 ...Hiring for Technical Customer Support (BPO Process) We are hiring enthusiastic and customer-focused professionals to join the Sky Q Tech International Voice / Chat Support team . This...  ...preference Key Responsibilities Handle inbound and outbound customer interactions via... 

As a Customer Tech Support Analyst, youll be the first point of contact for colleagues experiencing issues with customer and field technology...  ...efficient handling while looking for opportunities to improve processes and proactively address recurring problems. Curiosity and a... 

 ..., who together manage the lifecycle of returned and damaged products. We are looking for a skilled process improvement specialist to be a part of the Product Lifecycle Support team. In this role, you will be working with brands, product managers, software developers, program...