...decisions and performance related to the change request. Should have familiarity and working experience with Service Management tools HPSM, BMC Remedy, Jira, Service Now etc. Good to Have: Experience with cloud technologies (e.g., Microsoft Azure, Google Cloud, Amazon Web Services...
...Task Schedules. Monitor Tableau Server activity/usage statistics to identify possible performance issues/enhancements.
~ Experience in HPSM process like change/incident & problem.
~ Hands-on experience installing and deploying new versions of Tableau software across all...
...ensure Incident Management process is continuously improving.
# Experience with the ITSM ticketing tools such as Remedy/Service Now/HPSM for incident/ticket logging, updates & resolution.
Your benefits:
· We offer a hybrid work model which recognizes the value...
...Release Management and Knowledge Management processes etc.
• End user understanding of the IT Service Management tool (ServiceNow, HPSM etc.) and Project Management Tools (Jira) would be an added advantage.
Educational Qualifications:
• Strong...
...product - Assurance and Fulfilment products - Netcool Product suite, HP Temip, Clarity, Amdocs Cramer, Oracle UIM, Metasolv, SQM Products, HPSM, CCMDB, etc.- Should have experience in large projects on on-shore/off-shore delivery model- In-depth understanding of Processes,...
...network management.
Basic Knowledge of Active Directory SCCM Antivirus troubleshooting
Knowledge of service management tool like HPSM etc.
Should be able to handle business priorities
Good knowledge of MS excel and word
Good user & vendor management...
...Expert / ITIL 2011 Intermediate Certified, SIAM Foundation/ Architect Certification
~ Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc.
~ Capability to deliver ITIL Trainings
~ Excellent team management skills and inter-personal skills
~ Excellent...