Search Results: 6 vacancies
...and Release Management and Knowledge Management processes etc.- End user understanding of the IT Service Management tool (ServiceNow, HPSM etc.) and Project Management Tools (Jira) would be an added advantage.Educational Qualifications :- Strong educational background from...
...product - Assurance and Fulfilment products - Netcool Product suite, HP Temip, Clarity, Amdocs Cramer, Oracle UIM, Metasolv, SQM Products, HPSM, CCMDB, etc.- Should have experience in large projects on on-shore/off-shore delivery model- In-depth understanding of Processes,...
...Expert / ITIL 2011 Intermediate Certified, SIAM Foundation/ Architect Certification
~ Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc.
~ Capability to deliver ITIL Trainings
~ Excellent team management skills and inter-personal skills
~ Excellent...
...network management.
Basic Knowledge of Active Directory SCCM Antivirus troubleshooting
Knowledge of service management tool like HPSM etc.
Should be able to handle business priorities
Good knowledge of MS excel and word
Good user & vendor management...
...Ø Cisco Access points
Ø Fortigate Firewalls
Basic awareness of ITIL framework and familiarity with ITSM Tools (like Remedy/HPSM/Clarify etc ) .
Good Troubleshooting and analyzing skills with out of the box thought process
Excellent customer handling skills...
...Release Management and Knowledge Management processes etc.
• End user understanding of the IT Service Management tool (ServiceNow, HPSM etc.) and Project Management Tools (Jira) would be an added advantage.
Requirements
Educational Qualifications:
• Strong...
