Search Results: 7 vacancies
...testing, functional or non-functional test analysis, agile testing, defect management, automation.
Incident and change management (Bridge/HPSM)
Experience of working directly with customers
Test data management for stubs and harnesses an advantage
Desirable: understands...
...and Release Management and Knowledge Management processes etc.- End user understanding of the IT Service Management tool (ServiceNow, HPSM etc.) and Project Management Tools (Jira) would be an added advantage.Educational Qualifications :- Strong educational background from...
...Recovery methods for both CUCM and Unity Connection Servers
Basic awareness of ITIL framework and familiarity with ITSM Tools (like Remedy/HPSM/SNOW/Clarify etc.)
Voice / Network Inventory Management; Validating that all the existing and newly deployed devices are added to...
...managing and supporting Storage equipment NetApp/HP EVA/EMC ISILON, VMAX, VNX, INFINIDAT, HP XP etc.
Tools exposure e.g. Remedy/ServiceNow/HPSM
Experience using snapshot, replication or mirroring technologies like EMC, Isilon SyncIQ/Snapmirror, etc.
Creating RAID Groups,...
...system operations.
Hands on & understanding on SLA, FCR, CSAT, MTTM, Ticketing Tool, Incident, Service, Change Management, tools like HPSM etc.
Candidate should be aware about Telecom Business, applications, basic telecom devices functionality Cisco, Genesys, IVR, ACD...
...Release Management and Knowledge Management processes etc.
• End user understanding of the IT Service Management tool (ServiceNow, HPSM etc.) and Project Management Tools (Jira) would be an added advantage.
Requirements
Educational Qualifications:
• Strong...
...product - Assurance and Fulfilment products - Netcool Product suite, HP Temip, Clarity, Amdocs Cramer, Oracle UIM, Metasolv, SQM Products, HPSM, CCMDB, etc.- Should have experience in large projects on on-shore/off-shore delivery model- In-depth understanding of Processes,...
