...Designation : CONTACT CENTER TRAINER
Job Overview:
The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs end...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant... ...Meet or exceed established KPIs, such as average handling time, first call resolution, and customer satisfaction scores
Maintain a...
...concurrence and sign off for high profile and/or critical network/Contact Centre changes on major BT core platforms and/or customer bids;... ...for complex, high impact and high value projects.
Drives Right First Time solutions and leads lessons learned
Proposes technical strategy...
...Designer Customer Contact
Job Req ID: 27894
Posting Date: 25 Apr 2024
Function: Customer Service
Unit: Business
Location:
Marathahalli Outer Ring Road V, Bengaluru, India
Salary: Competitive
Why this job matters
The Customer Solutions Design Professional...
...Job Description
Manager, First line of Defence
Overview
This position will report to the Director, First Line Of Defense in... ...what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency...
· Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions · Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction · Ability...
Please find below the Job Description for current hiring requirement.
JD For Premium Voice Process
Process
Voice Process- Work From Office- Noida
Shifts
ROTATIONAL SHIFTS/ROTATIONAL WEEK OFF/5 DAYS WORKING
Education
ANY UG/ GRADUATE/POSTGRADUATE
Interview...
This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries ...
...As Manager, Contact Center you will be responsible for overseeing and managing the daily operations of a contact center
This includes ensuring that all customer interactions are managed in a timely and professional manner, maintaining high levels of customer satisfaction...
[ strictly looking for Immediate joiners or serving notice period only. Interested professionals kindly contact or forward your updated CV to below mentioned email id ]
Hiring for one of the leading global engineering, technology and consulting service provider that partners...
...Job Criteria :
Become a First Aid Trainer at Preciouslife Medihelp
Are you passionate about saving lives and making a difference... ...Kindly include First Aid Trainer Application in the subject line.
Contact Us: (***) ***-****
Website: [Preciouslife Medihelp](
Email: [...
...Inland First Mile Truck - Manager
Maersk is a global leader in integrated logistics and have been industry pioneers for over... ...accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ****@*****.*** ....
Job Profile Call Centre Team Lead
Total Work Ex needed 3-5 Years
Job Location Noida
Salary Slab 35K 45K / PM
Responsibilities
Manage the daily running of the call center & proper resource planning (staff / software etc.)
Applying strategies to meet performance...
...Experience
Weekly off: 5.5 days a week
Shift: Rotational
Salary
22K - 27K CTC
15K - 20,000 take home + 2500 bonus
Relocation bonus:
Rs 10,000
14 days of free accomodation with breakfast
Ticket reimbursement
IT Brisk
Contact
HR HUMERA
(***) ***-****
...strengthening our dedication to leave the world better than we found it.
We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and...
...documentation required for exporting if need be.
On a regular basis, communicate complete, precise & reliable information to the Customer contacts. Adapt the chosen
method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative...
...happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ****@*****.*** ....
...digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant - Contact center BA!
We are seeking a highly skilled and experienced Nuance Technical Architect with hands on development expertise...
...Role/ Job Title: Elite Banker - First Wealth
Function/ Department: Retail Liabilities
Job Purpose:
Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking...
...knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Manager- Contact Center design
This role is for an individual contributor with strong technical skills.
. In this role, you will be responsible...
...Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Lead Service Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be flexible...
...looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.
We are looking for talented Contact Center Voice Engineer to be based in Manesar, Gurgaon and collaborate with IT and business stakeholders to effectively support all...
...Eliminating repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score is maintained below 2%
Partner for Process Simplification...
...a leading real estate platform, is seeking an experienced and dynamic individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing the efficiency of our contact center operations, driving...
**Urgent Hiring **
Hiring for First Party Collections
Location:- THANE
Education:- SSC/HSC/GRADUATE
Requirement: Need candidates... ...Salary:- upto 38k
Need Good communication and required sales experience
Contact:- Nida - (***) ***-****
Kindly share references ????
...opportunities in an environment that embraces your unique skills and experience.
Your Role and Responsibilities
As Process Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full... ...on the Helpdesk Skill set to answer incoming questions supporting First Call Resolutions for Associates and agents. Is able to provide quick...
...helping businesses reach their desired audience through quality content.
Role Description
This is a full-time on-site role for a First Assistant Editor in Mumbai. The First Assistant Editor will be responsible for managing and editing content, working closely with...
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...