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- ...We are looking for an experienced Contact Center Engineer with hands-on expertise in Avaya Aura and Cisco Contact Center technologies. The... ...Cisco Contact Center platforms (UCCE, UCCX, or CUCM). Manage call flows, routing scripts, IVR setups, and dial plans. Monitor system...CallDelhi9 days ago
- ...We are seeking a skilled Cisco Contact Center Administrator to manage and optimize our contact center operations. The ideal candidate will... ...protocols such as SIP, H.323, and RTP. ~ Experience with Cisco Call Manager and IVR systems. ~ Knowledge of networking concepts, including...CallChennai9 days ago
- ...Work From Office Only for Chandigarh & Mohali Location CALL SOURABH Â@ (***) ***-**** If you are interested in moving To Technical... ...resolving customer issues as often as possible during the first contact. Ability to assess customer sentiment at all stages during the...CallWork at officeChandigarh7 days ago
- ...Aster Medcity is looking for Associate. Centralised Contact Centre to join our dynamic team and embark on a rewarding career journey Handle inbound and outbound calls for customer inquiries and support. Provide accurate information and assistance to customers. Resolve...CallPermanent employmentFull timeBangalore7 days ago
- ...Outpace Consulting Services is seeking a Team Lead - Contact Centre to manage a team within a leading ITES company, specifically for an... .... Skills: Excellent Communication Skills (inbound/outbound call handling, telephone/email etiquette), MS Office & Excel Skills, strong...CallBangalorea month ago
- ...Job Summary: We are seeking a highly skilled Contact Center Engineer with experience in both Avaya and Cisco platforms. The role involves... ..., and vendor teams to deliver reliable and efficient voice and call center systems. Key Responsibilities: Design, implement,...CallBangalore9 days ago
- A contact center associate is a person who provides assistance to customers via calls and Chats. Their primary role is to address customer issues and resolve them in a timely and efficient manner. Qualification For Calling Agent ~4 or more years experience in the contact...CallFlexible hoursBangalorea month ago
- ...growing and looking for people to join International MNC BPO Inbound Contact Centres in ÂMohali Â& Chandigarh Please get in touch to... ...we're looking forward to starting a conversation with you. Call @ (***) ***-**** We do not charge any kind of Fee for our Services...CallLong term contractWork at officeChandigarh2 days ago
- ...Role And Responsibilities Responsible for Operations at Contact Center Accountable for customer service at contact center, customer... ...for Service Quality at CC through regular random audits, Weekly Call / Email calibrations with CC QC Team. Process Improvement,...CallMumbaia month ago
- ...WORK FROM OFFICE IN CHANDIGARH & MOHALI (ROTATIONAL SHIFTS) CALL SOURABH@ (***) ***-**** International BPO continues to attract talent... ...career and track record through working internationally with Contact Centre Candidates looking for first time job are also attracted...CallLong term contractWork at officeShift workChandigarh8 days ago
- ...WORK FROM OFFICE IN CHANDIGARH & MOHALI (ROTATIONAL SHIFTS) PLZ CALL SOURABH @ (***) ***-**** If you are interested in moving to BPO or... ...their career and track record through working internationally with Contact Centre Candidates looking for first time job are also...CallLong term contractWork at officeShift workSahibzada Ajit Singh Nagar10 days ago
- ...We are seeking a highly skilled Contact Center Senior Specialist to provide operational support for our Genesys Cloud CX /Nice Cx One... ...Troubleshoot and resolve escalated Level 2 & 3 incidents related to IVR, call routing, SIP trunks, and omnichannel interactions Work with...CallGurgaona month ago
- ...Flywire are not your typical 'support' roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire'... ...projects Comfortable with multi-tasking (email, chat, call); ability to perform under pressure Ability to work on a flexible...CallRemote jobFlexible hoursWeekend workBangalorea month ago
- ...Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper...CallWork at officeImmediate startNoidaa month ago
- ...Create, Manage and Enhance IVR Self-Service and Voice bot for Call Delivery via ACD Design, build and support outbound dialing and... ...up and workflows for new clients Requirements ~5+ years in a contact center support environment, strong recent experience in utilizing...CallRemote job
- ...inquiries, and contribute to our continued success in delivering outstanding service. Responsibilities: • Soft sales (no cold calling), leads are generated through Metasuite. • Manage inbound and outbound customers calls in a timely and professional manner. •...CallFull timeFaridabada month ago
- ...McDonalds has an exciting opportunity for a Manager, Delivery (Contact Center Delivery Specialist) role based in ourIndia Global Business... ...understanding of issues and direct paths to resolution, analyzing symptoms, call and query logs, and data to resolve issues Serve as a liaison...CallWork at office
- ...Job Title: Contact Centre Manager Location: Ahmedabad CTC: 6–7 LPA Experience Required: 5+ Years (Outbound/Telesales + Team Handling... ...and workforce tools. ~ Analytical mindset with understanding of call center metrics. ~ BFSI experience is a strong advantage, but...Call
- ...drive consistent definition and centralized data analytics for all contact center teams and programs · Analyze caller behavior data... ...making to ensure successful contact outcomes · Utilize call and IVR data to determine contact center change initiative...CallRemote job
- .... Whether it’s a website or app experience, a private message, a call, an email or a WhatsApp conversation, customers expect more. More... ...Service Cloud is looking to hire Senior Product Managers to drive our Contact Center product portfolio in Service Cloud. In this role, PMs will...CallFull time
