...accurate records of sales activities, customer interactions, and sales pipeline using CRM
software or other tools.
10. Attend industry events, conferences, and trade shows to promote company products and services and
generate leads.
11. Provide regular updates and reports...
....
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer about the support status and make record in ITIL tool.
Pass...
...good contacts with decision-makers from organizations. Duties and Responsibilities: 1. To generate new leads by attending networking events, cold calls, and cold emails. 2. Determine potential clients' needs and requirements, and be able to answer questions about our services...