Average salary: Rs930,000 /yearly
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- ...We are looking for a Customer Escalation Officer to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues...SuggestedNavi Mumbaia month ago
- ...Ensure cost-effective utilization of laboratory resources without compromising quality. 5. Customer & Patient Service Address escalated patient queries related to lab reports, processing delays, or test-related issues. Work closely with the management team to maintain...SuggestedFull timeShift workKalyan16 days ago
- ...Regularly engage with industry partners, government officials, and training institutions to ensure smooth execution and address any escalations proactively Assist in drafting and updating Standard Operating Procedures (SOPs) and best practices for staffing and...SuggestedLong term contractFull timeContract workApprenticeshipCasual workKalyan24 days ago
- ...Create support articles and maintain overall KB. Contact users for follow ups and additional detail as needed Respond to escalations and high priority request and issues Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support...SuggestedFull timeHybrid workWork at officeRemote jobFlexible hours
- ...global stakeholders to align support strategies with business objectives. Oversee the resolution of complex support issues and escalations. Ensure compliance with global support standards and practices. Manage a team of support professionals, providing...SuggestedFull time
- ...management.- Define network SLAs, KPIs, and performance metrics for service excellence.- Work with operations teams to troubleshoot escalated issues and optimize configurations.- Drive automation of network provisioning, configuration, and monitoring using tools like Ansible...SuggestedHybrid work
Rs 0.3 lakh p.a.
...Goods are ordered in the most cost-effective way and that TG Material stocks are kept at the targeted service & inventory levels. Escalates availability and delivery issues with suppliers to IMEA TG Planning Manager, especially if shortage could be an issue for customer...SuggestedFull time- ...requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot resolve and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training scheduling counseling and motivating and coaching employees;...SuggestedFull time
- ...that delay payments. ~ Record and monitor customer promises to pay and follow up accordingly ~ Send systematic reminders and escalation notices based on aging buckets ~ Provide inputs to finance teams for accurate cash flow forecasting ~ Reconcile customer...SuggestedFull timeRemote jobUS shiftDay shift
- ...smooth management of line haul operations across Amazons GSF NOW network. The Operation Manager will be the POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Essential Functions Carrier manager for...SuggestedFull timeFlexible hoursShift workNight shift
- ...- Debugging Databricks notebooks & rerunning failed jobs per SOP- Daily health checks, incident & operational dashboard preparation- Escalate high-severity incidents as per SLA, and analyze logs for issue resolution- Handle workspace/user access (RBAC) and recurring issue reportingRequired...SuggestedFull timeImmediate startShift workNight shiftDay shift
- ...Support testing (unit and integration) • Maintain documentation (functional specs, user guides) • Perform root cause analysis and escalate complex issues to L3 • Provide on-call or weekend support as needed Functional Skills: • Sales Order Management (VA01,...SuggestedFull timeImmediate startWorking Monday to FridayWeekend work
- ...Strategic Project & Execution Management Drive and monitor high-priority internal projects. Identify bottlenecks and proactively escalate operational gaps. Implement dashboards, reporting frameworks, and progress trackers. Experience in Agile/Scrum/PMP...SuggestedFull timeWork at officeWorking Monday to Friday
- ...Service Delivery & Incident Management Oversee the efficient and timely resolution of technical and operational issues escalating when necessary. Provide regular updates to stakeholders on incident progress and resolution status. Monitor ServiceNow to...SuggestedFull time
- ...our proprietary tools for performing data engineering, analytics and visualization activities. Responsible for project deliveries, escalation, continuous improvement, and customer success.Candidate Profile :- Strong knowledge of Python, Django, React, Flask, Flutter, Bootstrap...SuggestedLocal area
- ...billing and payment issues. Implement and maintain strong internal controls related to credit and collections. Handle customer escalations professionally while maintaining positive business relationships. Support month-end closing activities by providing collection...Full time
- ...throughout the development lifecycle. Proven track record of leading client/team discussions resolving team issues and handling escalations. Implementing testing and fixing functionality. Participating in agile Scrum deliveries as a team member. Defining highlevel...Full timeImmediate start
- ...expertise in multiple technical domains with deep knowledge of Sovos applications Create comprehensive documentation, resolve complex escalations, and architect solutions to challenging problems Design and implement advanced practices for software projects while maintaining...Work at officeLocal areaRemote job3 days week
- ...resolution, maintain regular follow-ups. 8. Provide regular updates to the Customer for attempted open cases. 9. Adhere to the servicing escalation matrix so that specified TATs are achieved. Candidate profile: Graduates with good communication skills Basic knowledge of...Immediate start
- ...quality and safety and leading the team of PAs and problem solvers efficiently. • Analyzing and sharing various shift reports and escalate system related issues to leadership on timely manner. • Responsible for shift productivity and quality and associated action plans...Full timeRelocationShift workNight shift
- ...between the customer and other tiers of IT support fixing what they can through simple troubleshooting at the first point of contact and escalating everything else to the remaining tiers in the operating model. Daily Activities: Accept Inbound Calls/Chat/Self Service...Full timeRemote job
- ...Problem Solving : Investigating and resolving customer issues complaints or disputes in a timely and effective manner. Escalating complex issues to higher levels of support or management when necessary. Communication Skills : Communicating clearly...Full timeWork at office
- ...resource management plan weekly project status reports communications plan meeting minutes actions/issues/decisions register Timely escalations of risks & issues within business as usual activities Responsible to the escalation of material issues incidents and breaches to...Full time
- ...years extensive experience in the support of Networking Technologies ~ Strong technical decision making skills ~ Experience in escalation management ~ Expertise in the security of enterprise networks ~ Expert level Understanding of OSPF, BGP, VPLS and MPLS and various...Remote jobFull timeHybrid workShift work
- ...and performance evaluations for the team. Build and maintain strong relationships with clients and channel partners. Handle escalations and ensure timely resolution of customer issues. Track sales performance, prepare MIS reports, and coordinate with regional leadership...Full timeLocal area
- ...business and increase retention. · Drive stores against goals (Volume, FTR and other key metrics). · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station...Full time
- ...Monitor current inventory levels vis a vis lead time to achieve timely replenishment and maintaining safety stock levels Oversee escalations for timely settlement of supplier related issues, commercial/dispute settlement against claims etc. Provide thought leadership...Long term contractContract workNavi Mumbai27 days ago
- ...managing and responding to customer emails, calls, service tickets, and incident tickets, ensuring timely acknowledgment, resolution or escalation of issues. The candidate should possess strong communication skills, customer-centric thinking approach, and the ability to...Flexible hoursShift workWeekend workNavi Mumbai2 days ago
- ...Resolution: Resolve common Level 1 issues independently (e.g., service restarts, disk space cleanup, user management, log analysis). Escalation: Escalate complex incidents to L2/L3 engineers with clear, detailed initial findings. System Maintenance: Execute standard...Shift workNavi Mumbai2 days ago
- ...maintain the integrity of financial records, ensuring that supplier accounts and transactions are accurate and up to date. Identify and escalate unresolved discrepancies, anomalies, or process bottlenecks to the Team Lead/Manager for further investigation and resolution....OverseasNavi Mumbaia month ago
