Average salary: Rs475,000 /yearly
More statsGet new jobs by email
- ...guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve...Suggested
Bajaj Finserv
Cuttack2 days ago - ...control voluntary attrition and control absconders by conducting regular engagement activities. Address DE level issues/grievances by escalating to relevant teams like governance, ROC etc. Mitigate Strikes with minimal ground disruption. Conduct huddles weekly including...SuggestedLocal areaWeekend work
Swiggy
Cuttack1 day ago - ...greets, responds, handles silence, interruptions, off-topic queries, and graceful call endings Own the voice UX: tone, pacing, escalation logic, and when the AI should hand off to a human Design scenario templates for different use cases (collections, delivery...SuggestedPermanent employmentFull timeContract workHybrid workRemote jobShift work
Uplers
Cuttack1 day ago - .... Ensure periodic follow-up with the recruitment team to fill the vacant positions with in stipulated time in case of deviations escalate it to appropriate authority . Engage with the unit employees on change management actions. Flexible Working Statement: Flexibility...SuggestedPart timeFlexible hours
Diageo
Cuttack1 day ago - ...resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues.- Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required.- Manage and deploy...Suggested
- ...Build and maintain strong working relationships with government stakeholders and officials. Act as the primary point of contact and escalation for government authorities. Ensure compliance with contractual obligations, regulatory requirements, and reporting standards....SuggestedContract work
Chalo
Bhubaneswar2 days ago - ...monitor and analyze alerts related to firewalls, anti-DDoS, malware proxy, and sandboxing technologies. You will perform initial triage, escalate confirmed security incidents, and help maintain the overall security posture of the organization.Key Responsibilities :- Perform...Suggested
- ...Responsibilities :- Provide support for all incidents and service requests related to DMZ SLBs and perimeter GSLBs, resolving complex issues escalated from L1 teams.- Perform routine health checks, proactive monitoring, and performance tuning of the load balancing infrastructure.-...SuggestedLocal area
Rs 45000 - Rs 75000 per month
...performance reviews, and role-play sessions Build and maintain strong client relationships to ensure customer satisfaction Handle escalated client issues and resolve them effectively Coordinate with the marketing team for lead generation and campaign execution...SuggestedFull timeImmediate startLevenus Projects
Bhubaneswar2 days ago- ...# VOC From Partners across formats of operations # Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT # Compliance: Ensure sales compliance guidelines @ PSA level are adhered...SuggestedFull time
SBI cards
Bhubaneswar5 days ago - ...and optimize system uptime, latency, and throughput to meet SLOs and SLIs. Incident Management: Lead incident response, manage escalations, perform root cause analysis (RCA), and drive postmortem reviews. Automation and Tooling: Develop CI/CD pipelines, automate infrastructure...SuggestedFull timeWork at office
Accenture in India
Bhubaneswar9 days ago - ...integrations with Salesforce. Collaborate with security, compliance, and legal teams to maintain IT governance. Provide L2/L3 support escalation for IT systems impacting Salesforce operations. Requirements Qualifications ~7+ years of Salesforce administration and...Suggested
rhythm innovations
Bhubaneswar2 days ago Rs 2.5 - 3.5 lakhs p.a.
...responsibilities Preferred candidate profile In-depth Knowledge of payment process Leading team and be the point of contact for escalations Represent GBS at locations and have excellent presentation skills Manage governance calls and escalate open items...SuggestedJsw Steel
Bhubaneswar17 days agoRs 8000 - Rs 10000 per month
...professional courteous behavior · Reasonably meeting the customers' needs · Leveraging resources to minimize customer waiting times · Escalating customer issues to Store Managers · Maintaining a clean work area with help of HK · Maintaining a neat, well-groomed, personal...SuggestedWork at officeKhimji Dayabhai Group of Companies
Bhubaneswar1 day ago- ...city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million...SuggestedWork at officeLocal areaWorldwideShift work
Otis Elevator Company
Bhubaneswar1 day ago - ...Troubleshoot complex network issues across multiple layers (L1-L7), providing timely resolutions to minimize downtime. o Act as an escalation point for complex issues that require deep technical expertise. Requirements Exposure to F5/Citrix NetScaler load balancers....Immediate startRemote jobShift work
- ...Validate security events to differentiate between genuine threats and false positives based on standard operating procedures (SOPs). Escalate unresolved incidents to the L2/L3 security teams while providing accurate and detailed documentation. Maintain up-to-date and...Shift work
NTT DATA
Bhubaneswar12 days ago Rs 2 - 4 lakhs p.a.
...Team. Manage first aid activities and ensure readiness for emergencies. Verify work permit systems and maintenance check sheets, escalating issues promptly. Report safety deviations and observations in ride areas; coordinate corrective actions with concerned...Wonderla Holidays
Bhubaneswara month ago- ...Member Experience & EngagementBuild strong rapport with members to create a welcoming, community-driven environment. Resolve escalations and ensure a smooth before/during/after-class experience. Capture and document feedback from members and trainers for continuous...
Cultfit Healthcare
Bhubaneswar1 day ago Rs 3 - 4.8 lakhs p.a.
...conversion metrics (connected calls, qualified leads, and site visit commitments) to the sales manager. Handles script adherence and escalates hot leads to RMs. Telecaller Trainer: Experience- 10 years Salary: Up to 50k Work Responsibilities: Conducts...Full timeLocal area- .... Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection...
Bajaj Finserv
Bhubaneswar2 days ago - ...collection operations. Develop campaigns aligned with the overall collection strategy to ensure maximum recovery. Handle customer escalations and offer various payment modes to reduce bounce rates. Support initiatives to reduce fraud risk and maintain dashboards to...
IDFC FIRST Bank
Bhubaneswara month ago - ...Analyst L2 plays a critical role within the Security Operations Center (SOC) as a second-level responder, responsible for managing escalated cybersecurity events and incidents. This position focuses on advanced threat detection, incident triage, and comprehensive incident...Shift work
workmates core2cloud
Bhubaneswar2 days ago - ...investigations and preparation of reports - Whistleblower / Nodal Team / staff fraud and other serious irregularities and conduct RCA for escalated complaints. Review of all the Investigations carried out by COM and actionable thereof and also guiding branches on customer...Work at officeLocal area
Axis Bank
Bhubaneswar9 days ago - ...with malware sandboxing tools for threat analysis Support DDoS protection systems (e.g., NetScout) Handle security incidents and escalate critical issues to L2/L3 teams Maintain logs, reports, and proper documentation Required Skills & Competencies Hands-on...Shift work
career elevators
Bhubaneswar1 day ago - ...management. Customer Relationship Management ~Build loyalty by maintaining strong relations with repeat and premium clients. ~Handle escalations for disputes, refunds, or product complaints. ~Ensure CRM activities like festival greetings, wedding/anniversary reminders, and...Long term contractFull timeSeasonal workDay shift
Rs 3 - 6 lakhs p.a.
...Support advisors in client meetings and closing sales. Ensure high levels of customer satisfaction and policy persistency. Handle escalations or service issues, ensuring prompt resolution. Qualifications: ~ Bachelor's degree in any discipline (MBA preferred). ~2–6...Local areaStar Union Dai Ichi Life Insurance Sud Life
Bhubaneswar28 days agoRs 3 - 6 lakhs p.a.
...correct baggage delivery. Process airline messages and follow up on pending PIR cases. Resolve passenger-related issues and escalate complex matters to the Team Leader when required. Interested Candidate Share Your Resume at WhatsApp Or Call Our Hr Executive (8...Full timeAlok Kumar (Proprietor of Sk Solutions)
Bhubaneswar26 days ago- ...Alert Analysis. # Perform restoration as per the request after validating proper approvals and follow the ITSM formalities. # Timely escalate the issues which are not resolved or seek the required assistance from the next level. # Installations / Upgrade / Configurations...Full timeFlexible hours
Jio
Bhubaneswar2 days ago Rs 2.16 - 3.15 lakhs p.a.
...Identify and resolve operational challenges at the city level. 2. Act as the first point of contact for partner-related issues and escalations. 3. Implement structured solutions to improve operational efficiency. D. Quality & service excellence: 1. Ensure high-quality...Immediate start
