Average salary: Rs342,748 /yearly
More statsSearch Results: 755 vacancies
...Key Responsibilities of an Escalation Manager / Duty Manager / Customer Success Manager
Escalation Management deals with Incident/Problem management system for Enterprise customers in IT infrastructure. It is managed by set of people who carries out the entire documented...
...POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
...team. The ideal candidate will be responsible for enhancing the skills of our product specialists and technical account managers, with a focus on improving soft skills and reducing escalations.Key Responsibilities:
# Skill Development : Develop and implement training...
..., courteous, and effective service experience.
- Understand customer concerns, providing immediate assistance where possible, or escalating issues to relevant departments for further action.
6. Customer and Vendor Follow-up:
- Maintain ongoing communication with customers...
...ordinator role. This position required to coordinate process and delivery handoffs with Operations teams to meet established deliverables; escalate issues appropriately.
# Work on documentation and SOPs • Collaborate with and support offshore teams to troubleshoot and ensure...
...emails
Managing incidents pro-actively to keep business impact at minimal.
Identifying incidents which need special attention or escalation.
Co-ordinating with Change Management, Problem Management teams to manage break-fix during ongoing incidents.
Documenting...
...Forwarding, Freight (DGFF) GSC – Global Service Centre!
Job Title: Specialist – Finance (Order to Cash - OTC – Collections )
Job Grade – M... ...involves monitoring credit limits to prevent overtrading and escalating unresolved accounts to key stakeholders, ensuring timely...
...specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time...
...AWS supports global businesses.
In this role of Procurement Specialist, the individual is expected to be an effective listener, communicator... ...· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or SME.
We are open to hiring...
...transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and... ...for second line problem resolution
Responsible for escalating problems to Vendor support
Makes proposals for improving the...
...Job Title: Team Support Specialist
Location: Chennai
About Barclays
Barclays is a British universal bank. We are diversified... ...investigate cases with varying degrees of complexity and know when to escalate cases of a high degree of complexity and ambiguity.
• To...
...enabling clinicians to focus on providing outstanding care to their patients and communities.
The Desktop Support Specialist will serve as the initial, and escalation, point of contact for telephone and email inquiries for the company’s software applications, hardware, printers...
...Summary We have an immediate need for an internal IT support Specialist. The IT Support Specialist will report to the Senior Manager of... ...internal support for IT questions, incidents, issues, and requests
Escalate to Service Desk III and System Administrators in the U.S. as...
...Start your IT career with us!
Senior System Support Specialist
With a global team of 6000+ IT professionals, DHL IT Services connects... ...play. You will also work with product vendors for incident escalation, bug and security fixes. Tasks would also involve implementation...
...there’s an identified retention issue
Develop and execute retention plans for customers who may be at risk
Drive resolution of escalated account issues in coordination with Billing, Support, and other departments
Gain and maintain expert knowledge of Freshworks’s...
Drives analytical projects to support our tender management process and
improve quality deliverables.
Key Responsibilities:
Running tests on individual components
conducting end-to-end regression testing and tracking down bugs
validating application functionality...
System Solution Engineer / Solution Application Engineer
Reports to : Head - Solution Engineering and Delivery
Work Location : Chennai / Hyderabad / Pune / Indore / Faridabad / Noida
Work Environment : Onsite / Work from Office
Relevant Years of Exp. : 3 – 8...
...and providing unparalleled support on your financial journey.
Role Description
This is a full-time on-site role for a Sales Specialist based in Chennai. The Sales Specialist will be responsible for daily sales activities, lead management, inbound and outbound sales management...
The role entails answering customer enquiries (primarily via phones) in compliance with all company procedures and regulatory requirements. The candidate is expected to resolve issues and proactively guide customers regarding their shipments whilst providing industry leading...
...Job Description
Job Description
Support Specialist - REFID178929
We are seeking a candidate with 4-6 years of experience in Application Production Support at L2 or L3 levels. In this role, you will be responsible for managing incidents, changes, and problems related...
